Maxipay Accounting Services Reviews 199

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent Accounting service providers. Very efficient and transparent when dealing with issues presented. All support members were easy to talk to and they went out of their way to offer help and giv... See more

Rated 5 out of 5 stars

Maxipay offer nothing but the best service. I love this company they treat you like family if I could give more that 5 stars I would have. I can see this review is asking for date of experience, but... See more

Rated 1 out of 5 stars

Average deductions are around £200 a week roughly depending on how many hours you put in with your company. Was PAYE with my agency and recently been cast over to this payroll and reluctantly too. Bas... See more

Rated 5 out of 5 stars

I’ve not had any course to complain about my pay. Always prompt payments and two way’s communication(sms & email) to inform me that my is been processed and payslip sent immediately.

Company details

  1. Payroll Service

Written by the company

Welcome to Maxipay. We specialise in providing efficient payroll options for every contractor.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Accounting service providers

Excellent Accounting service providers. Very efficient and transparent when dealing with issues presented. All support members were easy to talk to and they went out of their way to offer help and give clear directions on actions to take. I truly enjoyed working with them for over 3 years and I would highly recommend them.

March 13, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Maxipay is the best accounting service…

Maxipay is the best accounting service that I have. Always on time on making payments.Very polite customer service, and prompt reply email from the team. Thank you very much Olivia, Jade and the team. Wishing you all the best in the future!

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away, they are fraud group, taking money from workers and doing nothing to protecting their worker. Fraudstar group!!!! They being sued and now they stealing firm workers.

January 30, 2025
Unprompted review
Rated 2 out of 5 stars

Avoid, there are better umbrellas

Not a great company to use.
As want of example I, as a contract worker I. NHS on a low rate (am in full time work now)'of £21 per hour was left with on average £496 take home.
They don't do anything for your income, you're worse off. Further, they take too long replying to emails, they have a tendency to ignore. One email I sent out to, doesn't work for the company any more but was obviously still able to read emails. They had an old old file on me. GDPR breach as it was very very old. This led to delay in pay.
You're better off just going PAYE the usual route, they don't save you anything. As a health professional, Iended up with less than a shelf stacker in Morrison's.
Couldn't recommend.

September 20, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Average deductions are around £200 a…

Average deductions are around £200 a week roughly depending on how many hours you put in with your company. Was PAYE with my agency and recently been cast over to this payroll and reluctantly too. Basically had no choice and paying nearly £1000 including employers NA a month with a miserly healthy looking hourly rate. The devils in the detail. Definitely get a different job if your employer chooses this payroll system.

April 1, 2024
Unprompted review
Rated 1 out of 5 stars

VAT payment

I requested a back date payment from Maxi pay about my VAT since 31/3/2023. I made a call on the 20/8/2024. One member of the team they could do it for a a fee of £250 this conversation was followed up with a text message. I sent two emails with my VAT registration details which was not replied. I called this morning and a lady from their team Said their director said they are unable to back date my VAT. I see this as scam as I believe someone in the team has spent my money and now they are refusing to pay. I am going to take next steps to ensure I get what I'm entitled to. You don't expect me to pay VAT from my own pocket?

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Eli Hales

Eli Hales
Many thanks and appreciation to you for your most wonderful efforts. He is a hardworking person. It helped me a lot. I thank you very much for the goodness and greatness of your good upbringing, which this helps me with.

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Good customer service

I would like to appreciate Lucy Selena with her good customer service she did when she was supporting me with my Maxipay inquiries. She was very patient and fully supported me by explaining clearly what needed to be done.

October 20, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Maxipay limited company is simply the best

Maxipay limited company is the best company I have ever been with I have no doubt investing in the company because I have been investing with the company for a long time and they have proven to be reliable and consistence,and also they don't delay in payment, maxipay limited company is simply the best ❤️

October 7, 2023
Unprompted review
Rated 1 out of 5 stars

Loan scheme AVOID at all cost!

Loan scheme AVOID at all cost!!
Left with a huge tax bill

August 29, 2023
Unprompted review
Maxipay Accounting Services logo

Reply from Maxipay Accounting Services

#FAKE REVIEW Dear Jane. We don't have anyone with your name on our system so we don't know who you are. We believe that you may have reviewed the wrong company or perhaps you work for one of our competitors or you have some other reason to try to discredit our business.
To be clear, we do not operate and have never operated any sort of loan scheme, we are a well established, respected and compliant company with thousands of very happy clients.
Please delete this review.

Rated 1 out of 5 stars

Absolutely ridiculous company to be…

Absolutely ridiculous company to be with, does not send payments on time and refuses to allow customers to make complaints which is our basic rights, abuses finance with customers and agencies.

September 8, 2023
Unprompted review
Maxipay Accounting Services logo

Reply from Maxipay Accounting Services

Hi Rubina. Your payment was sent to us late by your agency which is outside of our control. As soon as we received the funds we paid you. We have paid you more than 50 times, you are aware that we pay as soon as we receive funds, please remove this review which does not reflect the service that you have received from us over the last year or so.

Rated 5 out of 5 stars

Highly professional service

staff are very helpful, and polite and explain everything which makes you decide the right decision. Ellie Maye is the one I have spoken to explain in professional way and repeat things if you need to.

August 22, 2023
Unprompted review
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look