I'm making another post as a retraction from my first post. I was very upset about Max Life's lack of customer service but since, Max's Life has returned my calls and answered all my questions. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The representative, Emily made my experience simple and exciting. She took the work out of the pre qualification process. Also, she gave me clarity. It’s been only two days and I’m approved. Maxlife h... See more
Company replied
I have written texts regarding the instructions written on the original information and plans for the program. Ma y of the text instructions differed from the pri Ted materials. Your staff was very... See more
Company replied
I’ve been with MaxLife for 5 months and have absolutely loved my experience! The doctor and team were so supportive and caring — they really helped me reach my weight loss goals and feel my best. The... See more
Company replied
Company details
About MaxLife
Written by the company
MaxLife is a pioneering health and wellness company committed to delivering personalized and effective weight loss solutions.
Specializing in advanced treatments such as Semaglutide and Tirzepatide, MaxLife offers tailored weight loss programs designed to meet individual health goals and needs.
With a strong focus on both efficacy and client care, MaxLife combines innovative medical therapies with a comprehensive, client-centered approach.
Specializing in advanced treatments such as Semaglutide and Tirzepatide, MaxLife offers tailored weight loss programs designed to meet individual health goals and needs.
With a strong focus on both efficacy and client care, MaxLife combines innovative medical therapies with a comprehensive, client-centered approach.
A Higher Standard of Care
Written by the company
- Expert-Led Weight Loss Solutions
- Our experienced medical team provides personalized, evidence-based weight loss programs using advanced treatments like Semaglutide and Tirzepatide. We combine medical expertise with continuous support to help you achieve lasting results safely and confidently.
Our 12-Month Commitment
Your results matter to us
At MaxLife, we are committed to your long-term success. If you adhere to your prescribed plan and do not achieve expected progress within one year, we offer a money-back guarantee, subject to program terms.
Contact info
220 Technology Dr STE 215, 92618, Irvine, United States
- 9497041000
- cs@maxlife.com
- maxlife.com
Start Your Weight Loss Journey Today
4.4
Excellent
215 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Definitely a good experience!
The very beginning it was slow starting due to the answering of my text to get started. But to my surprise I was answered got all questions and answers completely and received my prescription very quickly. They are all very friendly and knowledgeable. Since I was with a different company and stop them because the price was double what I am paying now, I start my injections I 4 days. MaxLife has definitely made this a very easy transition. I would recommend to anyone that needs to loose weight and get healthy.
August 1, 2025
Unprompted review
Reply from MaxLife
Hi Linda,
Thank you for your honest and thoughtful feedback! We’re so glad things turned around quickly after the initial delay and that you felt supported every step of the way. Our team works hard to provide both quality care and affordability, and we’re thrilled to hear the transition from your previous provider was smooth. We're excited for you to begin this next step and are here for you throughout your journey. Thank you for recommending MaxLife—we’re honored to be part of your path to better health!
What I want to say has already been…
What I want to say has already been said by so many others with their comments. The staff is professional. They are courteous. They listened when I told them what I thought and how I felt when I initially started using the product allowing me to use a higher dosage. My appetite is down and I have lost weight and I hope that it continues on. I am extremely pleased with Maxlife in all aspects of service and product.
August 11, 2025
Unprompted review
Reply from MaxLife
Hi Brad,
Thank you so much for your kind words and for sharing your experience! We're grateful to hear that you've felt truly heard and supported by our team. It's important to us that your journey is tailored to your individual needs, and we're so glad the adjustments have helped you see real progress. Your success means everything to us—thank you for choosing MaxLife and for trusting us to be part of your health journey!
A winning team!
Hello, I feel a review is nessasary , I have been so happy with MaxLife. The staff is very accommodating, my appointments with a Doctor are always on my schedule and very thorough, my medication is delivered right on time!! I've got nothing to share that is adverse,they leave me with a smile,and weight is coming off . Feel safe you've found a winning team! Evelyn H.
August 9, 2025
Unprompted review
Reply from MaxLife
Hi Evelyn,
Thank you so much for taking the time to share your experience! We're thrilled to hear that you've been happy with the care and service from our team at MaxLife. It’s our mission to make every step of your journey smooth, supportive, and successful—from convenient doctor visits to timely medication delivery. We’re so glad to hear you're seeing great results and feeling good along the way. You've got a whole team cheering you on—thank you for trusting us!
I have had a great experience so far…
I have had a great experience so far with Maxlife. From that first initial conversation they have kept in touch, got my visit scheduled quickly and I had my medicine less than 48 hours later! I start it tonight but they have answered all my questions literally just a text or call away. Thank you Maxlife for making the decision to change my life so easy !!!
August 9, 2025
Unprompted review
Reply from MaxLife
Hi Brandi,
Thank you so much for your kind words! We’re thrilled to hear that your experience with MaxLife has been smooth and supportive from the start. Our team is dedicated to making your journey as easy and stress-free as possible, and it's great to know you felt well taken care of. We’re excited to be part of this new chapter in your life—please don’t hesitate to reach out if you need anything along the way. You've got this!
I just signed up for MaxLife everyone…
I just signed up for MaxLife everyone has been very helpful answering all my questions and very quick at responding.
August 8, 2025
Unprompted review
Reply from MaxLife
Hi Stephanie,
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience getting started with MaxLife. Our team is always here to help and it's great to know we were able to answer your questions quickly. Welcome aboard – we’re excited to have you with us!
Great support team!
I just received my shots and the maxlife team actively tried reaching out to me until we connected. They checked on me. Answered a couple of questions and Desiree was very patient with me as I asked the same question several times to make sure I was understanding. From the very beginning last week the MaxLife team has been amazing. I feel like I have a supportive team behind me on this journey! Thank you to the ladies I have spoke to thus far!
August 8, 2025
Unprompted review
Reply from MaxLife
Hi Crystal,
Thank you so much for sharing your experience! We're so glad to hear that you felt supported and cared for throughout the process. Our team, especially Desiree, is dedicated to making sure you feel confident and informed every step of the way. It means a lot to know that you feel like you have a supportive team behind you—because you absolutely do! We're excited to be on this journey with you and are always here whenever you need us.
I researched loads of other companies…
I researched loads of other companies and always came back to Maxlife. I’m so happy I made the choice to use them for my weight loss journey. I love how I can text them and they always respond in a timely manner and so nice! I enrolled about a week ago had my visit with an online doctor who was extremely supportive and awesome and today 8/6 received my medication. Can’t wait to start my journey!
August 6, 2025
Unprompted review
Reply from MaxLife
Hi Heidi,
Thank you so much for your thoughtful review! We're honored that after all your research, you chose MaxLife to support you on your weight loss journey. It's great to hear that your experience—from enrollment to your doctor visit to receiving your medication—has been smooth and supportive. We’re especially glad you’re finding our team responsive and kind—that’s exactly what we aim for! We’re excited to be on this journey with you and can’t wait to cheer you on every step of the way. Let’s do this!
What I like about this company they do…
What I like about this company they do follow up on phone calls and they are concerned about your wellbeing while taking there medication
August 5, 2025
Unprompted review
Reply from MaxLife
Hi Gwendolyn,
Thank you so much for your kind words! We're truly glad to hear that you feel supported and cared for throughout your journey with us. Following up and making sure you're doing well is a top priority—your health and well-being matter to us. We're here for you every step of the way!
My experience with Max Life is…
My experience with Max Life is wonderful I’m a customer and be getting my medication through them Megaly what a great experience working with you all my questions was answered in not time she is a great person in customer support thank you Megaly Dina H
July 1, 2025
Unprompted review
Reply from MaxLife
Hi Dina,
Thank you so much for your wonderful feedback, Dina! We're so happy to hear that your experience with MaxLife has been a great one. We're especially glad Magaly was able to support you so well—she truly is a star on our team! We’ll be sure to pass along your kind words. Thank you for trusting us to be part of your journey—we’re here for you every step of the way!
I have had a good experience so far
I have had a good experience so far. I just need to find out what they actually charged me because I was told I was being reviewed for tirzepatide at a price but the other glp1 is cheaper. So I took an affirm loan for the higher cost. But got approved for the lower cost medication so I have to make sure that I only get charged for the lower price
August 1, 2025
Unprompted review
Reply from MaxLife
Hi Kimberly,
Thank you for your feedback—we're glad to hear you've had a good experience so far! We definitely want to make sure everything is clear and accurate when it comes to your billing and medication. Our team will be happy to review your account and ensure you're only being charged for the medication you were approved for. Please don't hesitate to reach out directly so we can get this resolved for you as quickly as possible. We're here to help every step of the way!
Maxlife is the best
Maxlife is the best. First time i’m actually losing weight. They always check up on us in case something goes wrong.
July 28, 2025
Unprompted review
Reply from MaxLife
Hi Thabata,
Thank you for the awesome feedback! We’re so happy to hear that you’re seeing real results and that our team’s check-ins are making a difference. We’re here to support you every step of the way!
— The MaxLife Team
Reps were very helpful and very…
Reps were very helpful and very knowledgeable. I reached my goal👍💕
July 27, 2025
Unprompted review
Reply from MaxLife
Hi Hurst,
Thank you so much for your kind words! We’re thrilled to hear that our team was helpful and knowledgeable, and congratulations on reaching your goal! 🎉💪
— The MaxLife Team
Maxlife is awesone
I am a new patient and i will say that they have the absolute best customer service. They walked me through every process in a very professional manner. I have a really good feeling about them and can't wait to get started.
July 21, 2025
Unprompted review
Reply from MaxLife
Hi Tiena,
Thank you for your kind words and trust in us! We’re delighted to hear that our team has made your experience smooth and professional. We’re excited to have you on board and look forward to supporting you every step of the way on your journey. Welcome to the MaxLife family!
— The MaxLife Team
This company cares very little about…
This company cares very little about its customers and only about the money collected from them. I cancelled after loose the weight I had lost before WITHOUT them. After @ $600 I cancelled then I was told my "membership" was staying active for an addition 30 days and another $195 dollars was taken for my account. I called 4 times no one answered! I texted took them 2 day to reply saying the a " cancelation director" fancy title for someone who took almost 5 days to respond. DONT USE THIS COMPANY YOU MIGHT WEIGHT BUT TRUST ME YOU DO MEAN SHIT TO THEM
June 14, 2025
Unprompted review
Reply from MaxLife
Hi Rick,
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. While we’re glad to hear you made progress on your health journey, we regret that your interaction with our cancellation process caused frustration.
To clarify, we do have a 30-day cancellation notice policy in place, which is outlined in our terms and conditions at the time of enrollment. This means that once a cancellation request is submitted, the membership remains active—and billable—for 30 days. We understand this can be frustrating if not expected, and we’re working to ensure this policy is communicated as clearly as possible upfront.
We also apologize for the delay in communication. That’s not the level of service we strive to provide, and we’re actively working on improving our response times.
Your experience matters to us, and we would love the opportunity to speak with you directly to address any unresolved concerns. Please feel free to reach out to our support team again so we can assist you further.
— The MaxLife Team
They have took the time to work with…
They have took the time to work with what I needed. They also have checked up on me to see how I am doing on the medication. I would highly recommend!
July 23, 2025
Unprompted review
Reply from MaxLife
Hi Brittany,
Thank you so much for your kind words and recommendation! We’re committed to providing personalized care and ongoing support, so it means a lot to hear that you’ve felt cared for throughout your journey. We’re always here for you!
— The MaxLife Team
All around a positive experience so…
All around a positive experience so far. Very friendly and knowledgeable customer service.
July 23, 2025
Unprompted review
Reply from MaxLife
Hi Heather,
Thank you for the great feedback! We’re so glad to hear your experience has been positive and that our customer service team has made a good impression. We’re here to support you every step of the way!
— The MaxLife Team
I am very satisfied all the way around…
I am very satisfied all the way around with MaxLife. Rather I call or text I always get a prompt response that addresses any questions that I may have.
July 15, 2025
Unprompted review
Reply from MaxLife
Hi Tracy!
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team. Providing prompt and helpful support is something we take pride in, and it's great to know that it’s made a difference for you. We're always here when you need us!
— The MaxLife Team
Jill was very helpful and kind with the…
Jill was very helpful and kind with the experience. Very understanding and displayed great professionalism.
July 14, 2025
Unprompted review
Reply from MaxLife
Hi Carley,
Thank you so much for your kind words! We’re thrilled to hear that Jill provided such helpful and professional support. She’s truly a valued member of our team.
We’re here to assist you anytime you need us!
Warm regards,
MaxLife Team
ChrisH
I was very skeptical at first , but now I can truly say this is a very legit company . I have just received my medication and instructions on getting started and I’m excited about my new journey. Thank you MaxLife!
July 10, 2025
Unprompted review
Reply from MaxLife
Hi Christine,
Thank you so much for your kind words and for giving us a chance, even with initial skepticism. We're thrilled to hear that you've received your medication and are ready to begin your journey! Our team at MaxLife is here to support you every step of the way. Welcome aboard — we’re excited to be part of your health journey!
— The MaxLife Team
They took my $ and I never heard from…
They took my $ and I never heard from them again.
July 14, 2025
Unprompted review
Reply from MaxLife
Hi Amy,
We’re very sorry to hear about your experience. This is definitely not how we operate, and we take your concern seriously. If you haven’t received follow-up communication or your order, we sincerely apologize.
We've tried locating your name in our system, but we weren't able to find a match. Please reach out to us directly at cs@maxlife.com with your name or order details so we can investigate immediately and resolve this for you.
Thank you for bringing this to our attention — we’re here to help and make things right.
Sincerely,
Maxlife Customer Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.