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Rated 1 out of 5 stars

We had an issue picking up recent auction items/ We did not get what we bid and paid for- The items were misrepresented in photos and the item description clearly listed the items included in l... See more

Rated 1 out of 5 stars

I bid for and won an item (close to $400 incl. premium and tax) only to find out 2 weeks later that the reserve was not met and I would not get an item. The item listing made no mention of any r... See more

Rated 1 out of 5 stars

Won an item on a max sold auction only to find out, after inquiring, that a reserve wasn’t met. No mention on the auction site about reserves. Thought I won the item. Made the arrangements to gather t... See more

Rated 5 out of 5 stars

The Pick Up experience was phenomenal ! Joseph Muse, Elizabeth and Grace ran a smooth operation starting with Guard Gate. Buyers came, picked up their goods after verification and left. Gate kept ping... See more

Company details

  1. Online Auction Service
  2. Auction House
  3. Estate Liquidator
  4. House Clearance Service

Written by the company

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great help with a Seller Managed Auction…

I ran a seller managed auction and MaxSold was always quick to respond to any of my questions, including on the day of pickups. I was thankful that MaxSold managed all the payments and pickup schedule and I’m happy with the results of my sale!! I would use them again and refer them to others.

March 2, 2023
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Rated 5 out of 5 stars

The Mt Hope was a good experience…

The Mt Hope was a good experience considering the big storm the night before.
It would have been helpful if the drive and sidewalk had been shoveled but I fully understand how that would have been difficult task.

March 4, 2023
Rated 5 out of 5 stars

Follow through is excellent

Company communicated very well in person and by electronic means. Cataloging team had the right expertise for the tool categories in my auction. They understand the emotion that goes into selling loved ones treasures.

March 9, 2023
Rated 5 out of 5 stars

Very Smooth

The sale UI and notifications systems are all very straightforward and easy to use for first-timers while offering sufficient flexibility for experienced sellers to display the best of their goods. The entire process, from contract to pickup report, is extremely simple and there are no hidden legal loopholes or unexpected betrayals of the user.

March 2, 2023
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Rated 4 out of 5 stars

Overall the experience was great

Overall the experience was great. Everyone from on-site and the main office were professional and friendly. The process went as described and just about everything sold and was removed in the timeframe established. My only complaint is that we were running 2 auctions consecutively and there was no way to see both auction in the map view - I believe many people may not have known there were 2 separate auctions running at the same time.

March 1, 2023
Rated 3 out of 5 stars

The staff taking pictures were great

The staff taking pictures were great! The policies of Maxsold are very different from other auctions. Not pleased with the guidelines in regards to appraisals, brands of products allowed to sell.
The software is outdated and many customers had issues navigating to bid.

March 3, 2023
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Rated 4 out of 5 stars

Staff were responsive and helpful in…

Staff were responsive and helpful in resolving questions and concerns. Improvement needed in self-management tools for sellers and faq section.
Otherwise auction went smoothly. Yielded a better return than anticipated.

February 23, 2023
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Rated 5 out of 5 stars

Have never had a problem with Max Sold…

Have never had a problem with Max Sold and when I need help they are most gracious and get me on the right track. My last purchase I went a day early after apologizing for being late. The vendor was kind enough to get my item and wished me well.

February 16, 2023
Rated 5 out of 5 stars

The sale was very successful

The sale was very successful. Virtually everything was sold. The Maxsold people handled the cataloguing, the auction and the pick up very well. I’m very pleased with the service.

February 16, 2023
Rated 4 out of 5 stars

This was the first time I have used max…

This was the first time I have used max sold. The system works well and you take your chances on a no reserve auction but all in all not bad . The online app is not the easiest to navigate for setting the auction dates and the pick up window but I will use the service again.

February 22, 2023

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