We had an issue picking up recent auction items/ We did not get what we bid and paid for- The items were misrepresented in photos and the item description clearly listed the items included in l... See more
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I bid for and won an item (close to $400 incl. premium and tax) only to find out 2 weeks later that the reserve was not met and I would not get an item. The item listing made no mention of any r... See more
Won an item on a max sold auction only to find out, after inquiring, that a reserve wasn’t met. No mention on the auction site about reserves. Thought I won the item. Made the arrangements to gather t... See more
The Pick Up experience was phenomenal ! Joseph Muse, Elizabeth and Grace ran a smooth operation starting with Guard Gate. Buyers came, picked up their goods after verification and left. Gate kept ping... See more
Company details
Written by the company
MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.
Contact info
203 East Post Road, 10601, White Plains, United States
- 1-833-MAX-SOLD
- support@maxsold.com
- maxsold.com
Hasn’t replied to negative reviews
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Great help with a Seller Managed Auction…
I ran a seller managed auction and MaxSold was always quick to respond to any of my questions, including on the day of pickups. I was thankful that MaxSold managed all the payments and pickup schedule and I’m happy with the results of my sale!! I would use them again and refer them to others.
The Mt Hope was a good experience…
The Mt Hope was a good experience considering the big storm the night before.
It would have been helpful if the drive and sidewalk had been shoveled but I fully understand how that would have been difficult task.
Follow through is excellent
Company communicated very well in person and by electronic means. Cataloging team had the right expertise for the tool categories in my auction. They understand the emotion that goes into selling loved ones treasures.
Very Smooth
The sale UI and notifications systems are all very straightforward and easy to use for first-timers while offering sufficient flexibility for experienced sellers to display the best of their goods. The entire process, from contract to pickup report, is extremely simple and there are no hidden legal loopholes or unexpected betrayals of the user.
This is the 3rd time I’ve used MaxSold…
This is the 3rd time I’ve used MaxSold - which tells you how great the service has been. I would highly recommend them to anyone looking for a fast, efficient way to downsize.
Auction March 8 2023…
Auction was well organized and promoted.
Visual displays were excellent and items were clearly identified and described.
Overall the experience was great
Overall the experience was great. Everyone from on-site and the main office were professional and friendly. The process went as described and just about everything sold and was removed in the timeframe established. My only complaint is that we were running 2 auctions consecutively and there was no way to see both auction in the map view - I believe many people may not have known there were 2 separate auctions running at the same time.
Don't like the new website set-up
Don't like the new website set-up. Does not work well.
The staff taking pictures were great
The staff taking pictures were great! The policies of Maxsold are very different from other auctions. Not pleased with the guidelines in regards to appraisals, brands of products allowed to sell.
The software is outdated and many customers had issues navigating to bid.
I am not tech savy… everyone was very…
I am not tec savy… everyone was very patient and helpful.
Staff were responsive and helpful in…
Staff were responsive and helpful in resolving questions and concerns. Improvement needed in self-management tools for sellers and faq section.
Otherwise auction went smoothly. Yielded a better return than anticipated.
The folks in your organization act very…
The folks in your organization act very professional and are responsive. It’s obvious that their focus is on their customers. And, as a customer, I appreciate it.
Thank you for the great service.
Always great service and friendly staff!
Phone calls are easier and very…
Phone calls are easier and very responsive to my concerns for a time sensitive matter.
Quick response time Committed service …
Quick response time Committed service Willing to help Open-minded attitude to suggestions Very good support staff
My agent Brian East Brooks made the…
My agent Brian East Brooks made the experience wonderful I really enjoy working with Brian he really believes in people
Have never had a problem with Max Sold…
Have never had a problem with Max Sold and when I need help they are most gracious and get me on the right track. My last purchase I went a day early after apologizing for being late. The vendor was kind enough to get my item and wished me well.
The sale was very successful
The sale was very successful. Virtually everything was sold. The Maxsold people handled the cataloguing, the auction and the pick up very well. I’m very pleased with the service.
This was the first time I have used max…
This was the first time I have used max sold. The system works well and you take your chances on a no reserve auction but all in all not bad . The online app is not the easiest to navigate for setting the auction dates and the pick up window but I will use the service again.
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