Mayagrisham Reviews 

This is my second bag. I got the Kerrygold bag specifically for a wedding I was going to wearing a green dress. But I always knew I wanted/needed the Barry’s Tea Bag so I just went ahead and bought it and it brings me so much joy! I absolutely love them both

Multiple gems came off during the delivery phase, I understood the lengthy wait for it to be delivered but expected it to be perfect. Customer service was amazing from start to finish, always with a quick response.

Firstly your marketing and social media team are spot on. I spied this clutch randomly through Instagram and fell in love.
The sell was immediate.
Really resonate with the authentic brand and that it's a very luxury take on iconic Irish pieces.

I was surprised when customs advised me of an additional charge to get into Australia.

On arrival there were about 4 black gems missing (weren't in the bag so hadn't fallen off in transit) and thankful that there was a small bag of extra gems to replace - would have been better to come with all to start.

My 2nd Maya Grisham purchase and another stunning bag, would highly recommend, the quality is fab! And the beautiful packaging is gorgeous for upcoming Christmas gifting. Would definitely like to purchase another bag in the future.

Maya was great with her communication throughout, and I have a very happy fiance with her new bag. Thank you 🙏

Bought the Kerry Gold clutch for my daughter for Xmas this year! It has arrived beautifully packaged ! At closer inspection I found that there were a good amount of rhinestones missing around the edge of the bag! I know there are extra ones included inside the bag but I was somewhat disappointed that it has arrived like this, brand new and never used.I was expecting stones to come off but not receive a brand new bag with stones already missing. I now have to go ahead and try to glue the missing stones back on before I can give it as a present! I just wish there was another way to do the rhinestones on the bag, a small ding against something hard and they’ll come off again and that for a not so cheap price of 750 Euro!

Update!

Maja got in contact with me and after discussing the missing little
Rhinestones she immediately offered to replace it and to even drop it off personally at my house! Obviously missing Rhinestones are not common and I would like to thank her for getting in contact and exchanging the bag for an immaculate one! Would definitely recommend getting one of these bags since they are such a looker, especially now for the upcoming Xmas season!
Thanks again

Response time to requests was excellent (thanks Gemma) but the explanation on the when the item would be produced and shipped wasn't clear. Also, purchased the Guinness bag and being able to fit a phone would have been great. Quality is still TBD as it has not had a 'proper' night out yet.

The product is lovely but the customer service is awful.

I ordered my bag on 28th July, at which time the site stated it would be shipped on 31st of July. Since this seemed soon I assume it would be shipped in August, I emailed in the middle of August to confirm (as it’s a lot of money) and was ignored. I then contacted through Instagram and was just told that the site says 31st August along with a screenshot after I explained that it said July when I ordered.

I waited until 31st of August, nothing. On the 2nd September I emailed asking for an update and explaining the above, I was told my bag had been dispatched and they were waiting for a tracking number. My bag has now arrived with the package very clearly stating same day delivery.

I fully appreciate it is a small business and everything is handmade (and the product is lovely!) but I was very disappointed with how I was dismissed and lied to, especially since this was an expensive purchase.

Rigged a instagram giveaway. Deleting comments and not responding. Despite screenshot. Very poor form

Winner of previous competition entered 24 hours to late
Commented and one min later was announced the winner.
Deleted comments questioning this
Have already contacted the CCPC and will be taking this further.
Have this all screenshot and documented.

Designer quality and gift box delivery presentation, pleasantly surprising!!!

Didn’t indicate that was 4weeks to deliver , great product but missed the date I wanted it for

Purchased the GAA Ball clutch for my wife - and it arrived in line with expected delivery times. It is a beautiful and very carefully handcrafted item that she's delighted with.
Two observations: 1) It is heavy, like quite heavy, given it's size and 2) We don't have great confidence in the lifespan of the beads. Some were falling off as we took it out of the box, or may get stuck to your hand when holding it - not a great start. While additional beads are supplied, it's not ideal, how frequently do you want to be re-beading your bag? My wife is very nervous to bring it anywhere and would expect significant bead loss on an evening out. Time will tell.

Managed to get my bag to me with very short notice. Went over and above to help and what a thing of beauty my bag is. Fab customer service and fab bags.

Gorgeous bag & great service! Highly recommend.

Fantastic product and service, thank you.

Amazing - delighted with the delivery :)

I love my gorgeous Kerrygold purse! Really looking forward to taking her out.
Beautiful work and very nicely presented packaging.