Maintenance carried out on date agreed
Maintenance carried out on date agreed, no issues.
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Written by the company
Adelaide House, Vivars Way, YO8 8BE, Selby, United Kingdom
Maintenance carried out on date agreed, no issues.
Had an alarm system in for 12 months, and a battery had failed on a sensor unit. We were charge £134 to have the battery replaced (£100 call out + travel expenses + £2 battery). This seems a high price for something we could have potentially done ourselves but it was suggested an engineer should come out.
Had a our cctv system replaced by Mayfair. Mike the engineer was very efficient and kept me appraised of where to put the cameras and where the wiring was to be put. he also was very thorough in explaing how to use the app on my phone and also how to use the dvr via my tv. Would definitely recommend this company for alarm systems and cctv cameras.
Would avoid using this company. Our alarm was installed by them ( initially had no issues). They came back to service the alarm after one of the sensors had a low battery. Paid for a service and full battery change. After 18 months the same thing happened. I found the service booking team member to be unhelpful so called another local company. When they carried out the work they discovered the batteries weren’t dated as they should be and the one causing the fault was the original factory fit battery - so the work paid for hadn’t been carried out. Emailed twice requesting a call to discuss. No reply.
Excellent service! The engineer was lovely and got the job done with no messing about - would recommend

Reply from Mayfair Fire & Security
Exceptional responsiveness, high level of expertise and efficient and courteous installation. An outstanding customer service experience from start to finish.

Reply from Mayfair Fire & Security
Really happy with the service received. Professional and courteous staff. Thanks

Reply from Mayfair Fire & Security
Thank you. Your engineer fixed our system quickly. He was courteous, extremely helpful and efficient

Reply from Mayfair Fire & Security
I’m very happy with the service I received. The installation was very professional and the engineer explained everything afterwards. Thank you Mayfair Fire & Security

Reply from Mayfair Fire & Security
Excellent service. The engineers were very professional and answered any questions I had. Good experience overall. Would reccomend

Reply from Mayfair Fire & Security
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