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Mayo Wynne Baxter Reviews 

1,197
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff for explaining complex legal terms clearly and keeping them fully informed at every single step of the process. Many consumers also appreciate the swift response times and highly efficient service, which consistently make difficult legal situations feel much easier and stress-free to manage. Some people were dissatisfied with the communication, specifically mentioning unanswered questions, lack of updates, or significant delays during their cases. A few reviewers also noted negative experiences regarding the advice provided by solicitors and how their property or legal matters were ultimately managed.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional knowledge, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting professional, prompt, and smooth assistance... See more

Customer service

Consumers find customer service to be positive, highlighting exceptional knowledge, speed, and attention to... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt and efficient replies to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is 27 years since we moved last. Things have changed drastically in the Property Market. Having MWB on our side has been fantastic, they are local, they know the area, know who to talk to and know... See more

Company replied

Rated 5 out of 5 stars

I would wholeheartedly recommend Mayo Wynne Baxter, and in particular Michelle & Sally for any house sale/purchase needs. You hear horror stories about solicitors during house buying, but this wasn't... See more

Company replied

Rated 5 out of 5 stars

Belinda at Mayo Wynne Baxter made what could have been a stressful situation feel easy. I was working to a deadline following my redundancy and she was responsive, clear, and incredibly efficient. She... See more

Company replied

Rated 5 out of 5 stars

Lisa Taylor has been exceptional in her attention to detail and responses to our many questions. I cannot rate her highly enough, it’s very reassuring to know Lisa has your back and your confidence... See more

Company replied


Company details

  1. Legal Services

Written by the company

Award-winning solicitors with offices across Sussex. Mayo Wynne Baxter employ outstanding legal specialists and deliver exceptional service for clients locally and nationally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(1,197)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Committed and Customer Focused

The company took me step by step as things were unfolding, making me aware of the status of the transaction at all levels of the process.

They constantly called to inform me of what has been achieved and the next thing to do.

When we agreed on the completion date, the officer assigned to me (Michelle Payne) was on point and that date was met to my family's delight and obviously to the delight of the vendors.

Chiedozie

February 17, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars and for taking the time to leave us review. Michelle is fantastic and we will pass this onto her for you.

Rated 5 out of 5 stars

Helpful and professional

Helpful, clear, and timely advice and service. Questions were dealt with promptly and patiently, and overall thorough and professional service.

April 1, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-Stars!

Rated 5 out of 5 stars

Great service from MWB, Storrington

We instructed MWB in Storrington, West Sussex on the recommendation of a local estate agent for a sale and purchase. Our appointed solicitor was Julie Molloy who was professional, friendly and most importantly gave great advice where needed. Julie was patient and was happy to answer any questions we had. Everything was explained to us and any paperwork we had through was thorough and detailed. I would highly recommend MWB and will definitely be using their services again. Thank you

December 11, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review. Julie is great and we will pass this onto her.

Rated 5 out of 5 stars

Calm, efficient, courteous - great customer service.

Nadine Ashford was excellent.
She dealt calmly and professionally with all the gremlins which were thrown into the process by the buyer's solicitors. Nadine kept a calm head and offered sensible advice when we asked for it. Responses were timely and clear. She stayed the course for what turned out to be a more tortuous process than it should have been. She dealt with us efficiently and courteously. I would recommend Nadine Ashford to anyone for their conveyancing work.

Louise Goodwin was also really helpful - getting documents to us which were readable and clear, and in a timely manner. Again, many thanks.

A job well done Mayo Wynne Baxter.

April 24, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars! We will pass it onto Nadine and Louise.

Rated 5 out of 5 stars

Great Solicitors

Having used solicitors for conveyancing on 3 properties over the last 18 months.
MWB stand out above all. Sally Stean and Michelle Payne from your East Grinstead branch were brilliant.
Totally professional, clear and efficient.
You can ask no more!
Highly recommend, great team.

March 31, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review! Sally and Michelle are a fantastic team and we will pass this onto them.

Rated 5 out of 5 stars

Person centred

Working across many care homes in the South East, I have found Lauren of Mayo Wynne Baxter to be a prominent and important part of many care seekers journey. Her knowledge and person centred professional attitude is very impressive and you can see that she cares about what really matters to people.

April 22, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words. Lauren is great and we will pass this onto her.

Rated 5 out of 5 stars

I cannot thank Sam enough for the…

I cannot thank Sam enough for the incredible support and guidance I received during one of the most challenging times in my life. After working with my company for over 10 years, I was unexpectedly offered a settlement while 28 weeks pregnant. It was an emotional and stressful situation, but Sam handled everything with such care, professionalism, and expertise.

From the very beginning, she made me feel heard and empowered. She explained every detail clearly, advocated fiercely on my behalf, and ensured that I received a fair and respectful outcome. Sam’s knowledge of employment law was exceptional, and I always felt like I had someone truly fighting in my corner.

Thanks to Sam’s dedication, I was able to focus on my health and preparing for my baby, knowing my legal situation was in the best hands. I wholeheartedly recommend them to anyone needing employment advice or representation — they were simply outstanding.

March 31, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars and for taking the time to leave us a review! Sam is great and we will pass this onto her and the team.

Rated 5 out of 5 stars

An Amazing team

The team at Mayo Wynne Baxter led by partner Nadine Ashford managed to get our complicated flat sale completed and in time to save a larger stamp duty bill. They went the extra mile. Always responsive to our enquires and endlessly understanding when things looked tricky .
We are return clients of this firm and would return again.

March 28, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words. Nadine is great and we will pass this onto her.

Rated 5 out of 5 stars

Fantastic service from MWB helping us…

Fantastic service from MWB helping us as FTBs. We only had our offer accepted mid Feb and have now completed in around 6 weeks after such effort from them to get us over the line before stamp duty changes. Their paralegal, Sue, deserves a special shoutout - she is so friendly and kind! We cannot recommend them highly enough!

March 31, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars! Sue and Nick are fantastic and we will pass this onto them.

Rated 5 out of 5 stars

Property sale!

Michelle Payne, more than ably assisted by Sally Stean, made the sale of our property an efficient, attentive and human experience. Excellent service and highly recommended!

March 31, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stsr and for taking the time to leave us a review. We will pass in onto Michelle and Sally for you - they are a great team!

Rated 5 out of 5 stars

We had a few issues with our ‘sales’…

We had a few issues with our ‘sales’ but throughout the process Julie and Georgina were very professional and steered us through with the right amount of efficiency and empathy. Truly cannot thank them enough. We would not hesitate to recommend them.

March 20, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for taking the time to leave us a review. We will pass it onto Julie and Georgina.

Rated 5 out of 5 stars

Sale of house via probate

We used Mayo Wynne Baxter for our probate sale of our mothers house. I can say it was a very smooth process and we were informed of all steps through the process. The advice given was very good on every small issue we had and the sale preceeded without any problem. Thanks to the team.

Clive Wright

March 25, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and for the 5-stars!

Rated 5 out of 5 stars

Michelle Payne - professional, knowledgeable and 'on the ball'.

Conveyancing
Having worked with Michelle Payne and her Team previously, I always felt confident that Michelle would address each query quickly and get us to the final
(sometimes protracted) goal of Completion.

Everyone in her office were helpful and responsive which made the process so much easier.

I always recommend Michelle to any friends who are moving. Thank you.

Penelope James

January 17, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review. Michelle is great and we will pass this onto her.

Rated 5 out of 5 stars

I have nothing but positive things to…

I have nothing but positive things to say about my experience with Mayo Wynne Baxter. They responded quickly to my questions and were empathetic and very helpful. I would defiantly recommend them to family and friends.

February 24, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review.

Rated 5 out of 5 stars

I found Sam and Victoria very helpful

I found Sam and Victoria very helpful, they responded straight away to any concerns I had.

March 10, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5 stars!
Sam and Victoria are great and we will pass this onto them.

Rated 5 out of 5 stars

I have nothing but positive things to…

I have nothing but positive things to say about my experience with Mayo Wynne Baxter. I found them professional, responded quickly to any queries and were empathetic.

January 29, 2025
Unprompted review
Mayo Wynne Baxter logo

Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-Stars!

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