Mays Floorplans Reviews 

167
•
TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

My floorplan included an error. A cupboard was missing next to the bathroom. The photographer (who also does the floor plan) had no artistic sense didn’t bother to check if things were presentable.... See more

Company replied

Rated 5 out of 5 stars

Going through a horrible drawn-out conveyancing experience, Mays showed how to give great service. Vasily came to do the floor plans and was polite and friendly throughout the whole process. A couple... See more

Rated 5 out of 5 stars

Karl from Mays who did our floor plan and photo’s for sale was absolutely exceptional. He was on time, highly professional, very personable with great communication skills and really easy to work... See more

Rated 5 out of 5 stars

Mays were great in the recent photography, floorplans and EPC of my house ahead of sale. They were prompt, flexible to re-arrange at my convenience and at my request very quickly spun round the finis... See more

Company details

  1. Photographer

Information provided by various external sources

With a single visit to a property, Mays can turn around Photographs, Floor Plans, Land Registry Compliant Lease Plans, or EPCs by the following morning.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

167 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(167)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly

Friendly, prompt and efficient review of property to process EPC certificate. Will use again.

April 16, 2018
Unprompted review
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Rated 1 out of 5 stars

Too many errors

Too many errors, including the omission of a bike shed, a window, a porch, and a sink. The plan showed stairs in the wrong place (across a door opening) that was obviously wrong. Several spurious lines were included, which served to confuse. This demonstrated the absence of care. A very poor user experience. Next time, I will not be using Mays Floorplans

March 28, 2018
Unprompted review
Mays Floorplans logo

Reply from Mays Floorplans

Hi George,

I am very sorry to hear about your experience and can only apologise for the annoyance and inconvenience caused. I understand that your floor plan has now been rectified, but I have spoken to our member of staff who visited your property and our floor plan checker. To ensure that these kind of errors are not repeated. We do care about the quality of our work, but clearly on this occasion we have not met the standards required. Thank you for your important feedback.

Best regards,



Mark Hewitt.
Business Development Manager.

Rated 5 out of 5 stars

Excellent Service

Very quick and flexible in terms of time. Friendly, professional service and took less than an hour!

January 29, 2018
Unprompted review
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Rated 5 out of 5 stars

Dear Gerald,

Dear Gerald,
I would like to THANK YOU for your continuous help and excellent work.
Keep it up and I would without a doubt recommend your company.
regards
Mike

December 27, 2017
Unprompted review
Rated 4 out of 5 stars

May’s Floorplan.

Very nice chap. But he altered the settings on the boiler to check it but didn’t restore them, so all of a sudden the house got very cold! Also turned off a radiator upstairs without telling us. It gets very cold,that way.
Otherwise everything fine. I would recommend them.

December 13, 2017
Unprompted review
Rated 5 out of 5 stars

Energy Performance Certificate

Energy Performance Certificate

Harrison carried out an EP assessment. He was punctual, very friendly and informative. We received the EPC by email the following day.

Couldn't ask for more.

December 6, 2017
Unprompted review
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Rated 5 out of 5 stars

Mark & Gerald - Cream of the crop!

Mark & Gerald!
Always Reliable, offering a personable service which goes above and beyond when they can. A pleasure to do business with and long may it continue!

October 26, 2017
Unprompted review
Rated 4 out of 5 stars

good work

Very efficient and almost perfect, just a small mistake on the plan which was quickly corrected.

October 19, 2017
Unprompted review

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