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Mazeed Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Defective Item and No Replacement / العنوان: منتج معيب ولم يتم الاستبدال

I ordered a Panoramic Decorative Heater from Mazeed, and it was defective on the same day of pickup. Despite providing clear photos and contacting them via email, WhatsApp, and Instagram, no replacement has been processed.

The store repeatedly refers to policy while ignoring a same-day reported defective item, which is very disappointing for a high-value product. I am still waiting for a proper resolution.

طلبت مدفأة ديكورية بانورامية من متجر مزيد، وكانت معيبة في نفس يوم الاستلام. على الرغم من تقديم صور واضحة والتواصل معهم عبر البريد الإلكتروني والواتساب وإنستغرام، لم يتم حتى الآن تنفيذ الاستبدال.

المتجر يكتفي بالإشارة إلى السياسة مع تجاهل حالة المنتج المعيب المُبلغ عنه في نفس اليوم، وهذا مخيب للآمال خصوصًا للمنتج عالي القيمة. ما زلت أنتظر حلًا مناسبًا وفوريًا.

February 2, 2026
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