MB Inkasso & Ermittlungs GmbH Reviews 

17
•
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.0

Average

TrustScore 3 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(17)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID AVOID AVOID

We have given a big amount to be recovered (30.000 euro) and they were able to recover a car of 26.000 euro value but they ate 9.000 euro in 10% fees and VARIOUS not explained costs and future costs.
When we ask to pay the money they withdrawn in advance they disappeared
We can only add our voice to the other many to suggest anyone NOT TO DO BUSINESS with this individual.
Not transparent and very aggressive and threatening
Probably he cannot find the difference between the scammer that owes you money and his clients that pays for his life.
We started legal procedures to recover also from them the amount they owe us.
AVOID THEM

Reply to the mbinkasso reply

If you would spend more time to do your job and answering to your clients lawyers instead of cancelling the hundreds of negative reviews you would give a service to your clients.

You can insist to write your lies but don t worry , in legal terms you owe 1.700 euro to us , you never replied to the requests of payment sent various times from our lawyers

Your clients here are only writing the truth.

1. The company was not insolvent and we are going to recover the remaining amount through normal legal actions
2. You charged 1.700 euro for future legal costs that were not performed
3. You ignored 10 legal emails to refund these costs
4. Half of what you write is a lie , you wanted to charge 7000 euro for a sale that never happened in advance for 5hrs driving
5. You have provided no paperworks requested by our lawyers

You can try to show you are right but you are not , it s easy to see how many reviews of 1 stars still exists after your defamatory emails and Google review complaints .
The truth always appears!

We and our legal team will gladly see you in court and receive our lawful money plus damages.

2nd reply

Mbinkasso keeps writing lies to cover their wrongdoings . You said you sold the car for 30.000 and wanted to charge 10% of 30.000 as success fee.
You had no buyer and finally you sold the car to a buyer that was sent to you by the debtor itself!
Keep living in your lies. I keep saying the truth for other not to engage with your 'company'

July 28, 2025
MB Inkasso & Ermittlungs GmbH logo

Reply from MB Inkasso & Ermittlungs GmbH

Sehr geehrter Verfasser dieser Bewertung,

Ihre Darstellung der Ereignisse entspricht **nicht den Tatsachen** und enthält mehrere **unwahre bzw. stark verzerrte Behauptungen**, die geeignet sind, unseren Ruf zu schädigen.

Die tatsächlichen Abläufe waren folgende:

Sie waren **unser Auftraggeber**. Sie hatten einen Audi verkauft und **über mehr als sechs Monate keinerlei Zahlung vom Käufer erhalten**. Erst danach haben Sie uns beauftragt, die Forderung für Sie zu realisieren.

Bei unseren Nachforschungen stellte sich heraus, dass der Schuldner zu diesem Zeitpunkt **finanziell mittellos war**. Um überhaupt noch eine Möglichkeit zu haben, Ihre Forderung zu sichern, ist es uns gelungen, den Schuldner dazu zu bewegen, das Fahrzeug wieder herauszugeben.

Zu diesem Zweck sind wir **frühmorgens um 5:30 Uhr von Frankfurt nach München gefahren**, um das Fahrzeug persönlich in Besitz zu nehmen und zu sichern.

Auf **Ihren ausdrücklichen Wunsch** hin wurde das Fahrzeug anschließend **einem von Ihnen benannten Händler übergeben**, da Sie angaben, dort bestehe bereits ein konkreter Käufer. Später stellte sich heraus, dass **kein Käufer vorhanden war**.

Erst danach konnten wir selbst einen **ernsthaften Kaufinteressenten vermitteln**, wodurch das Fahrzeug letztendlich **für rund 30.000 € verkauft** wurde.

Von diesem Betrag wurden ausschließlich

* die **vereinbarte Aufwandspauschale für die Abholung** sowie
* die **vertraglich vereinbarte Erfolgsprovision von 10 %**

einbehalten. Diese Konditionen waren Ihnen **vor Auftragserteilung bekannt und von Ihnen akzeptiert**.

Ihre Behauptungen über angeblich „nicht erklärte Kosten“, „Verschwinden“ oder ähnliches entbehren daher jeder Grundlage. Solche Aussagen können als **rufschädigende und unwahre Tatsachenbehauptungen** gewertet werden.

Wir behalten uns daher ausdrücklich vor, **gegen diese Form der öffentlichen Falschdarstellung rechtliche Schritte zu prüfen**.

Ohne unsere Tätigkeit hätten Sie mit sehr hoher Wahrscheinlichkeit **weder das Fahrzeug noch irgendeinen Betrag zurückerhalten**.

MB Inkasso

Advertisement
Show reviews in all languages. (17 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look