mBitcasino Reviews 

It didn't take long for me to fall inlove with mbit. Anyone will say mbit is bad but that's because those people expect to win every time. You have to look at everything, your lost and your wins. Sure, alot of time I lost but there were alot of time that I win too.

A few years back when they were still mbitcasino.com I had win $27,000usd playing bitcoin on the bonus round with a 500x mutliper. Getting my money was quick and easy, I received within 10 minutes.

I have been a customer here for 3 years, and I am finally finished. This platform operates on a system of gaslighting and technical "errors" that always seem to favor the house. I have documented proof of their deceptive practices.
​The most recent scam involves withdrawals. I requested a withdrawal to a NEW address, yet they manually reverted it to an OLD address without any confirmation email or security check. When I called them out, they lied and claimed they didn't need to confirm it. They are literally sending my money to the wrong place and then lying about the protocol to cover their tracks.
​This is part of a long-standing pattern:
​Bonus Failures: I had a "Hold and Win" feature pay out $20 that was never credited.
​Session Issues: During a session of 85 free spins, the game cut off after only 44 rounds. Their support, specifically Freya, insisted it was a "lump sum" payout, but the math on my balance growth didn't add up. They refuse to provide the Betsoft spin logs to prove their claims.
​Support Tactics: When they get caught in a lie, they offer "5-cent spins" or trash bonuses as a "goodwill gesture" instead of fixing the actual financial discrepancy.
​Do not trust this place with your money. They will change your withdrawal addresses, shortchange your bonus rounds, and have staff like Freya back up the lies. I am officially escalating this to the Curaçao Gaming Authority.
​Avoid this place at all costs—go to Bitstarz instead.

Let me tell you that the games are fair. And the selection is One of the best. I will not say that this place isn't fair with the money you play with. However they are very scandalous on their bonuses. I basically had to beg for my level up bonus. And after pointing out that I qualified for at LEAST 75 FREE SPINS for another promotion that they were running, they continued to deny me of the spins.. Giving 2 completely different reasons. One agent said I had to play my deposit on that certain game, and the other said that I didn't deposit enough money. Both reasons were completely UNTRUE AND STRAIGHT LIES. LIKE I said fair but shady operation at this place

First of all they wouldn't allow me to withdraw the money after i completed the rollover, but after a couples of tries the transaction was "accepted" but then got instantly cancelled, i the got an email saying that i was selected for a "random security review" and that i would need to send my ID and a bunch more of personal documents to they're email, then afterwards i got my account suspended with no explaniton, so i lost the money that i deposited and couldn't withdrawn nothing.
the least they could do is give back the money i deposited.
Overall awfull experience and by looking at other reviews im not the only one.
Its been almost a week since my account was suspended and they haven't responded to any of my emails so obviously the reviews saying tha tht eocstumer service is really good are obviously bots and fakes accounts.Still have no idea why the account was suspended and im still waiting for a response.

this place is always great, the reps are sincere, absolutely no complaints.

Always prompt great customer service

A week ago when I attempted to withdraw my funds I was selected for a random security check. After 7 days of sending and resending my documents because supposedly the photos I sent were "blurry", I received another email today basically saying "we'll let you know when we're done with my account review. No date, no reason why and this is after I sent my documents in 5 times! With the same response every time. One of your documents is blurry. Oh an they suspended my account as well. For a random security check. What a bunch of crap! I won't be back. Hopefully they don't rip me off. I'm guessing since it's been over a week with a bunch of vague excuses I've already been ripped off and just need to accept it. My advice, find somewhere that actually appreciates the people that dump thousands of dollars into their casino. Mbit will take advantage of you the second you attempt to cash out. Just fyi!

Caitlyn is a rockstar she listened to my concerns and helped me

She was awesome and helping me feel better and got me a great bonus

The crew is amazing they treat. With so much respect and honesty

My experience has been nothing but exciting and super fun and profitable. I just don’t mind spending my money here because I have a great time doing it and there’s a very good chance that I’m gonna hit big and my cash app has always been very instant and the customer service is exceptional.

Wonderful customer service and fun games. The best thing is fast

Love ❤️ them
❤️ Love them
Love ❤️

Its very professional here in. Good quick service either live or Ai both are great

I signed up, deposited a few times. And I won 5000 USD. But mbitcasino wanted my ID. Fine. I sent it to them. Then they wanted another picture. And another. A utility bill. Selfie with a signature. Another selfie with a signature, back of my ID...

Then radio silence for over a week.

Finally they e-mailed me today to tell me they are closing my account and won't be paying me my money, which is VERY ILLEGAL here in the EU.

AVOID!!!

The generous staff always find a way to make my day alot better!!