Mbito Reviews 

238
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers had a great experience with this company. Many customers frequently praise the staff for offering exceptionally helpful and responsive customer support that quickly resolves technical issues and answers all questions. People truly appreciate how remarkably easy the hardware and accompanying software are to use for unlocking hidden features and diagnosing car problems smoothly. Some reviewers were not happy with unexpected compatibility issues, noting that certain modern vehicle models or desired functions were completely unsupported. However, some customers also noted experiencing lengthy response delays when attempting to contact support teams for assistance or seeking product replacements under warranty.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product satisfaction, with many consumers praising the tool for... See more

Customer service

Clients share positive opinions on customer service, highlighting that support agents are friendly,... See more

Staff

Customers consistently note positive experiences with staff, frequently describing the support team as... See more

Response time

Users describe positive interactions with response time, frequently highlighting that consumers receive fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my login to the Mbito app which meant I could not access or code anything on my Mercedes. I reched out to Mbito support who replied within 24hrs and quickly identified my problem... See more

Rated 5 out of 5 stars

Everything is fine, i bought mBito with 150 Credit + 20 Bonus Credits. Now I got AMG Menu (Engine Oil temerature), Apple Carplay and many more features. The Support on Instagram is also rea... See more

Rated 5 out of 5 stars

My MBito device arrived the other day. I’ve been able to use all features for my A200 like it said I could. I can now access car play, deactivating start/stop and so much more. Glad I took the chance... See more

Rated 5 out of 5 stars

This morning I received an email with the solution to the problem, which is important to me and I thank you, I am a fair person and for that I have to revise my rating. I also thank you for the extra... See more

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4.2

Great

TrustScore 4 out of 5

238 reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(238)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and even better customer service

Great product and even better customer support. Bought it a week ago and they delivered it quickly. After I attempted to activate CarPlay I had some problems. But with the help of the friendly support, I managed to active the CarPlay. Over all super happy with the product!

November 7, 2026
Unprompted review
Rated 5 out of 5 stars

Works 100% as intended.

Worked great, enabled carplay in c-class (W205 2020). Was able to change the tire pressure units too. Much better than paying coders as I can do it all myself just by plugging in the device. Would recommend 100%

November 6, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent customer service!

⭐⭐⭐⭐⭐ Excellent customer service!

I am very satisfied with MBito, both with the application and their customer support.

I accidentally activated a feature that I did not need, costing me 5 credits. After contacting MBito, Lukas quickly resolved the issue and restored all 5 credits to my account without any complications.

As a Mercedes-Benz enthusiast and owner of several Mercedes vehicles, I really appreciate this level of service.

Highly recommended!

Matty

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Podrška kupcima je jako dobra

Podrška kupcima je jako dobra, svaka čast, relativivno lagana upotreba aplikacije, mad zbog jezične barijere i malo skupe igračke(auta) nisam se usudio neke opcije probati , ako uključim prijevod onda app ne radi kako treba, ali to nije stvar do Mbita,

Customer support is really good, kudos to them! The app is relatively easy to use, although due to the language barrier and the car being a bit of an expensive toy, I didn't dare to try some options. If I turn on the translation, the app doesn't work properly, but that's not Mbit's fault

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Support!

Excellent Customer Support!

I had a great experience with MBito’s customer support. The team was very friendly, professional, and responsive. They took the time to address my questions and provided helpful assistance throughout the process. It’s great to see a company that genuinely cares about its customers and takes customer satisfaction seriously. Highly recommended!

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great improvement with Mbito

Since the first moment the answers for my questions were always responded in a positive manner.
The improvements of the 7gtronic gearbox with mbito Agile mode are amazing.
You can also "upgrade" your screen for Android auto without changing the hole screen at a very interesting price.
Many other good options like AMG engine oil and gear box temperature are also available
Congratulations for a great product

Regards
Carlos

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely impressed with MBito

Absolutely impressed with MBito – Great App and Outstanding Support! ⭐⭐⭐⭐⭐

I’ve been using the MBito app for my Mercedes, and honestly, I’m extremely impressed with what this app can do. The app itself is really well designed, easy to use, and offers a huge range of useful coding and customization options. It gives you the ability to change and activate features that would otherwise require a visit to a workshop or specialist.

What really impressed me, though, is the support. The support team is absolutely fantastic. They respond quickly, are friendly and professional, and actually take the time to understand the problem instead of just sending some generic copy-and-paste answer. That makes a huge difference.

I recently had an issue getting everything to work correctly, and the support helped me step by step. They were patient, knowledgeable, and clearly knew exactly what they were doing. Even when the problem turned out to be related to my phone, they still helped me troubleshoot everything and find the cause.

The MBito app itself is simply awesome. There are so many possibilities to customize the car and activate useful functions. It’s one of those apps where you keep discovering new features and thinking, “Why didn’t Mercedes just include this from the factory?” 😂

For anyone who owns a compatible Mercedes and enjoys coding, customization, or simply getting more out of their car, I can definitely recommend giving MBito a try.

Great app, great features, and especially great support. The support alone deserves 5 stars. ⭐⭐⭐⭐⭐

Keep up the good work, MBito team!

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great support and Android Auto finally…

Great support and Android Auto finally works!

I’m very happy with the service from MBito. They helped me really well and were quick, professional and friendly throughout the whole process.

After the update, Android Auto is finally working in my Mercedes, which is exactly what I was hoping for!

Everything is working perfectly now and I’m very happy with the result.

Thank you MBito for the great support and for getting everything sorted! Highly recommended! 😃👍

September 28, 2026
Unprompted review
Rated 4 out of 5 stars

Everything very nice

Everything very nice the OBD adapter has very interesting features. The support team is very kind. The only minus point are the prices. They are a bit too high.

September 23, 2026
Unprompted review
Rated 4 out of 5 stars

The delivery and use of the Mbito…

The delivery and use of the Mbito solution went flawlessly.

September 20, 2026
Unprompted review
Mbito logo

Reply from Mbito

We're truly sorry for the experience you've had regarding the invoice. 😔

Please check your messages, we've now sent you the invoice you requested, and we apologise for the inconvenience this has caused.

We want to assure you this won't happen again in the future. Once again, we apologise, and we appreciate your understanding.

Rated 5 out of 5 stars

Excellent support team

Excellent support team. The Mbito app needs a thing or two more to add in the customization features sections of the app, but I hope this will improve in time. Keep up the good work Mbito team! :)

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

MBito

Lukas was extremely helpful at resolving some issues I was having with the MBito . I would recommend it to anyone looking to unlock some hidden features in their car

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Mbito for Mercedes - a promise kept

Mbito for Mercedes - The product is very well built, the software is easy to understand, and it works flawlessly. What you also discover after purchasing it is that there is genuine and highly efficient after-sales support behind the product. You really get the feeling that the team is there to help, even when a particular feature does not behave exactly as expected.

Overall, Mbito gives the impression of being a serious and trustworthy company that genuinely stands behind what it sells. This is not one of those “fake” products that promises a lot and delivers very little: it is a solid, well-developed solution that actually works and provides real value for unlocking and enhancing hidden features of your Mercedes.

September 4, 2026
Unprompted review

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