McEwan Fraser Legal Reviews 

1,453
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 676 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, approachable, and quick to respond, which makes buying and selling homes much easier and stress-free. Many individuals deeply appreciate the clear professional advice, attention to detail, and reassuring support provided by the team throughout every single stage of the journey. However, some people were dissatisfied with communication delays, feeling that they lacked proper updates and proactive guidance regarding their property cases. A few reviewers also noted experiencing extended waiting times, feeling pressured, and receiving very little feedback during their property transactions.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, helpfulness, and quick... See more

Service

Customers consistently note positive experiences with service, highlighting efficient communication,... See more

Customer service

Consumers find customer service to be positive, highlighting professional and attentive support throughout... See more

Response time

Users describe positive interactions with response time, highlighting prompt and efficient communication.... See more

User experience

Reviewers mention positive feedback about user experience, noting that the overall process is seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not living locally I needed help to view properties and Craig Peters was exceptionally helpful. His local knowledge and expertise about Lossiemouth plus his contacts proved invaluable. I made the card... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience using McEwan Fraser Legal for selling our flat and buying our house. Sian Paton was diligent, communicative and helpful throughout and across all aspects of the process... See more

Company replied

Rated 5 out of 5 stars

Absolutely 1st class service from Logan and his team keeping us informed of every move attention to detail and always reassuring us every step of the way. Never thought it would be a privilege t... See more

Company replied

Rated 5 out of 5 stars

Spoke with James Milne over the phone regarding a personal matter into Legal rights. He explained eveything clearly and gave honest advice for me to make a better informed decision on my personal... See more

Company replied


Company details

  1. Real Estate Agents
  2. Divorce Lawyer
  3. Estate Planning Attorney
  4. Family Law Attorney
  5. Law Firm
  6. Real Estate Attorney

Written by the company

McEwan Fraser Legal is an award-winning firm of Solicitors and Estate Agents, proudly serving clients across Scotland. From Edinburgh to the Highlands and beyond, we specialise in the sale of residential and commercial properties. With a proven track record of success and innovation, our team is dedicated to delivering the highest standard of service in the industry.

Move Forward with Scotland’s Award-Winning Solicitors and Estate Agents

Written by the company

Considering selling your property?
Enjoy our ‘Thinking Differently’ approach when it comes to selling your property

Contact info

Move Forward

Scotland’s Award-Winning Solicitors and Estate Agents.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,453)

633 reviews in the last 12 months

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Rated 5 out of 5 stars

Great response time

Clear itemised costs with no hidden fees.
Kelsey Robertson was quick to respond and helpful through each stage of the process in finding a conveyancing solicitor.

July 27, 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi,

Thank you for the feedback. Clear itemised costs with no hidden fees is exactly how it should be, and it is good to hear Kelsey was helpful through each stage. Your comments will be passed on to her.

Rated 5 out of 5 stars

Absolutely great help from Kelsey…

Absolutely great help from Kelsey Robertson, she kept us updated, lots of clear communication too! Thank you for all the help 🙂

July 21, 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Marc,

Thank you for the kind words. Good to hear Kelsey kept you updated with plenty of clear communication throughout. Your thanks will be passed on to her.

Rated 5 out of 5 stars

House sale

Very helpful and efficient in everything they did.

June 26, 2026
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Reply from McEwan Fraser Legal

Hi Lennie,

Thank you for the feedback. Good to hear the team were helpful and efficient throughout your sale. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Zara was great

Zara was great, took an interest in what we'd done with the property and made time to understand how we wanted to position the sale. We're repeat customers of McEwan Fraser and would happily use them again.

July 21, 2026
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Reply from McEwan Fraser Legal

Hi Jack,

Thank you for leaving feedback here too, and for coming back to us again. Good to hear Zara took the time to understand how you wanted to position the sale. Your comments will be passed on to her, and we would be glad to help whenever the next one comes around.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! Selling my property on Poplar Lane, Edinburgh was a smooth and stress-free experience thanks to the team’s professionalism, excellent communication, and support throughout.

A special thank you to Jamie, who was absolutely amazing. He was always helpful, responsive, and went above and beyond to keep everything on track. The team’s availability in the evenings and at weekends made the whole process even easier.

I wouldn’t hesitate to recommend them to anyone buying or selling a property. Thank you again! Dora Kovacs

July 22, 2026
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Reply from McEwan Fraser Legal

Hi Dóra,

Thank you for sharing this on Trustpilot as well. Good to hear the sale of your Poplar Lane property went so smoothly, and that Jamie went above and beyond to keep everything on track. Our availability in the evenings and at weekends is one of the things that sets us apart, so it is good to hear that made things easier for you. Your feedback will be passed on to Jamie and the team, and we appreciate the recommendation.

Rated 5 out of 5 stars

I am in the process of selling my flat…

I am in the process of selling my flat through McEwan Fraser. All of the interactions with the staff have been very helpful and efficient. I would like to mention Jamie, Ross and Natasha for special service and Communications. Well done team.

July 24, 2026
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Reply from McEwan Fraser Legal

Hi John,

Thank you for the feedback. Good to hear the team have been helpful throughout, and a special mention to Jamie, Ross and Natasha. Their thanks will be passed on, and we hope the rest of the sale runs just as smoothly.

Rated 5 out of 5 stars

Enquiry

Phoned the office today and send a enquiry in, they got back to my at 20:00 tonight which I wasn't expecting. Very nice and pleasant to deal with and gave me good advice and put my mind a rest.Would definitely recommend. The fact they contacted out of office working hours was unexpected, and has reduced my stress hugely. Thank you

July 23, 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi,

Thank you for the feedback. A call back at 20:00 is exactly the sort of thing our extended hours allow for, and it is good to hear the advice was helpful. Thanks for taking the time to leave a review, and we appreciate the recommendation.

Rated 5 out of 5 stars

Zara has been an absolute gem

Zara has been an absolute gem, nothing is ever a problem or a hassle, always warm, friendly and professional, we felt felt confident and reassured that Zara and the team would handle everything and made, what seemed like the impossible, no problem at all. A genuinely great company who actually care about their customers.

July 21, 2026
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Reply from McEwan Fraser Legal

Hi Julie,

Thank you for the kind words. Good to hear Zara and the team gave you that confidence and handled everything without it becoming a hassle. Your feedback will be passed on to Zara, and we appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

I spoke with Kenny at McEwan Fraser…

I spoke with Kenny at McEwan Fraser about a difficult family and estate matter. He was honest, straightforward and didn’t try to encourage me into spending money on something that was unlikely to be worthwhile.

He took the time to explain the practical position clearly and gave me sensible advice about where my efforts would be better focused. Most importantly, he put my interests before earning a fee and probably saved me a considerable amount of money.

It is rare to come away from a solicitor feeling relieved rather than pressured. I really appreciated his honesty and would have no hesitation recommending him.

July 21, 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Darren,

Thank you for taking the time to leave this. Giving honest advice about where your efforts are best focused, even when it means less work for us, is how we think it should be done. Good to hear Kenny explained the practical position clearly and left you feeling relieved rather than pressured. Your comments will be passed on to him, and we appreciate the recommendation.

Rated 5 out of 5 stars

Sale of 6/3 Christian Crescent

I had a really good experience with McEwan and Fraser while selling my property. It was my first time selling and Zara Grospellier made it as understandable and easy as possible, and answered promptly whenever I had a query. High Recommend!

July 21, 2026
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Reply from McEwan Fraser Legal

Hi Qasim,

Thank you for the kind words. Selling for the first time comes with plenty of unfamiliar ground, so it is good to hear Zara kept things clear and was on hand whenever you had a query. Your feedback will be passed on to her, and we appreciate the recommendation.

Rated 5 out of 5 stars

Kelsey has done a brilliant job helping…

Kelsey has done a brilliant job helping us get our new property. Kept us in the loop

July 21, 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Sian,

Thank you for the feedback, and congratulations on the new property. Good to hear Kelsey kept you in the loop throughout. Your thanks will be passed on to her.

Rated 5 out of 5 stars

I've dealt with McEwan Fraser Legal a…

I've dealt with McEwan Fraser Legal a few times for purchasing and selling property and I've been happy with the service they've offered and prices. I'm currently dealing with Kelsey Robertson and the communication, professionalism and speed of work has been impressive.

July 21, 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Mohammad,

Thank you for the feedback, and for coming back to us across a few transactions now. Good to hear Kelsey is keeping things moving on the current one. Your comments will be passed on to her.

Rated 5 out of 5 stars

Zara was above and beyond

Everyone was good, but Zara was above and beyond

July 20, 2026
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Reply from McEwan Fraser Legal

Hi Craig,

Thank you for the feedback. Good to hear Zara went above and beyond for you. Your thanks will be passed on to her.

Rated 5 out of 5 stars

I was so glad and grateful to have…

I was so glad and grateful to have engaged McEwen Fraser Legal with the sale of my property at 100 Inchview Terrace EH7 6TF.

In particular I would highly recommend people reaching out to Zara Grospellier. From Zara’s first visit to my home she instilled confidence and enthusiasm in selling the property - I really welcomed Zara’s approach and way of being in that she walked every step of the journey with me and ensured at all times that I understood and was comfortable with each stage of the process - not many people or organisations take the time to do this - what could have been stressful ( and some moments it was) Zara alleviated - thank you Zara and McEwen Fraser legal.
Alyson Miller

July 20, 2026
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Reply from McEwan Fraser Legal

Hi Alyson,

Thank you for the kind words. Walking every step of the journey with you and making sure you were comfortable at each stage clearly made a real difference, and it is good to hear Zara took the pressure off where she could. Your feedback will be passed on to her, and we appreciate the recommendation.

Rated 5 out of 5 stars

I reached out to Nari for some advice…

I reached out to Nari for some advice on an investment property that I recently acquired in Paisley as he came highly recommended by a friend of mine.

His communication was excellent throughout and nothing was ever a hassle. His knowledge far outweighed his years and I won’t hesitate to use him again when the time comes to pick up my next investment property.

July 17, 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Ryan,

Thank you for sharing this on Trustpilot as well, and congratulations again on the Paisley property. Good to hear Nari came recommended and lived up to it, with knowledge beyond his years. We look forward to helping with the next investment when the time comes, and your comments will be passed on to him.

Rated 5 out of 5 stars

Nari is a passionate , knowledgable and caring property professional

We have been working with Nari over the past few months and have found him to be extremely knowledgeable, approachable and always willing to offer support and advice .

He takes time to listen, understand his clients and is clearly passionate about delivering the best possible advice. Nari is also generous with his knowledge and has been a pleasure to build a professional relationship with.

We would have no hesitation in recommending him to anyone looking for an experienced and trustworthy property professional .

Glenda & Ruth

July 1, 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Glenda and Ruth,

Thank you for the kind words. Taking the time to listen and really understand his clients is what sets the foundation for good advice, and it is good to hear Nari built such a strong professional relationship with you both. Your feedback will be passed on to him, and we appreciate the recommendation.

Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, I had no idea what the process was to buy a property. I contacted Nari after he popped up on my social media. He quickly advised me on the process, what to look out for at viewings, and also helped me arrange my mortgage in principle. He is very reliable and responsive.

July 17, 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Sanjay,

Thank you for the feedback, and welcome to the first-time buyer journey. Good to hear Nari walked you through the process, gave you pointers for viewings and helped get your mortgage in principle sorted. We will be sure to pass your comments on to him.

Rated 5 out of 5 stars

Very helpful advice and clearly…

Very helpful advice and clearly explained information over the phone and email.

July 16, 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Sarah,

Thank you for the feedback. Good to hear the advice came across clearly whether over the phone or by email. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

OUTSTANDING SUPPORT FROM KELSEY THANK YOU

Kelsey has been incredibly helpful and efficient throughout the recruitment process. She has always responded promptly, kept me updated, and made everything clear and easy to understand. She has been professional, approachable, and has gone above and beyond to answer my questions and provide support. Her excellent communication and positive attitude have made the whole experience smooth and stress-free. Thank you, Kelsey, for all your help!

July 16, 2026
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Reply from McEwan Fraser Legal

Hi Aneeqa,

Thank you for the kind words. Good to hear Kelsey kept everything clear and easy to follow, and was on hand to answer your questions throughout. We will be sure to pass your thanks on to her.

Rated 5 out of 5 stars

They were very knowledgeable about…

Nari was very knowledgeable about questions I had and was quick to help me out with everything I need. Highly recommend.

June 23, 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Louis,

Thank you for leaving feedback here too. Good to hear Nari answered your questions and sorted everything you needed. We will be sure to pass your comments on to him, and we appreciate the recommendation.

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