McGreals Department Store Reviews 

150
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

highly recommend this shop! The customer service was brilliant. I bought a triple bunk bed and was paying it off, and as my kids were away, I wanted to surprise them. I paid on Friday morning and aske... See more

Rated 5 out of 5 stars

Absolutely beautiful, lovely as a gift to friend or family. Delivered very quick. Would recommend 👌

Rated 5 out of 5 stars

My mam and I took a trip to Eden Derry for a family fundraiser. We got talking to one of the lovely girls in the shop, who was very compassionate and interested in hearing what our family have been d... See more

Rated 1 out of 5 stars

When I contacted to check when might receive my order, reply came back that some candles were damaged so would I accept replacement scent. I agreed. And a couple of days later, received another email... See more

Company details

  1. Furniture Store
  2. Art Gallery
  3. Christmas Store
  4. Gift Shop
  5. Jewelry Store
  6. Lighting Store

Written by the company

McGreals Department Store stock wide collection of essential homewares , gifting, furniture .We update stock on regular basis and can source pacific items upon request. We offer click n collect or nationwide delivery . Family owned business that was established 1975. Francis , Laz & Aislinn thrive to bring there customers best stock from around Europe at the best prices . We stock leading furniture & giftware brands aswell as giving new irish brands a chance to showcase there new products . We also offer interior design consultancy service for new home owners who need help creating there dream home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

150 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(150)

26 reviews in the last 12 months

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Rated 3 out of 5 stars

Had great service but was disappointed, with the cost to post the voucher. …

Had great service but was disappointed with not getting my voucher by email, I had to pay extra money to have it posted. Think this should be an option on your website for the future.

December 13, 2023
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Reply from McGreals Department Store

Hi Margaret

There is a option for E-Giftcard or Physical Giftcard on website, you just need select correct option.

Kind Regards
Mark

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Rated 3 out of 5 stars

Product not fully working

Or order was fast and prompt how ever the remote for the floating candles isn't working.

December 10, 2023
McGreals Department Store logo

Reply from McGreals Department Store

Apologies to hear this , we will send out replacement

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Rated 5 out of 5 stars

Super quick delivery

Super quick delivery. Ordered a mirror and was a little nervous if it would break on transit...but it was packed perfectly. Highly recommend their quick delivery service and customer care

December 7, 2023
Rated 2 out of 5 stars

The order went through

The order went through, payment taken, so I was happy I could check one more Christmas gift off my list. But some time later I was told the item was unavailable. Payment promptly refunded — but disappointing I was not informed when I ordered that it was unavailable.

December 2, 2023
Rated 5 out of 5 stars

A must see!!

Beautiful store with stunning and different pieces around every corner. This store is a little gem. The owners and staff are simply fantastic. Nothing is too much trouble, ensuring a wonderful and memorable shopping experience that will keep you returning again and again.🛍

October 21, 2023
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Rated 2 out of 5 stars

I ordered an item that was not in…

I ordered an item that was not in stock, in fact it was discontinued. This is not the first time this has happened with this store and my family. The online content is not up to date and it's frustrating. The only reason I'm giving 2stars is because the customer service was quick to provide a refund.

November 8, 2023
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Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. Ordered 2 gold Jayne lamps which were dispatched the day I paid for them. They were really well wrapped, no fear of damage in transit. I will definitely order from McGreals again...and again!

October 31, 2023

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