They actually pay if you win. It takes a couple of days though. The one thing they could do better is be more consistent with the weekly loyalty club free SC they promote. They don’t always provide th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I give 4 stars because I hit the jackpot. I give 4 stars because the payouts come slow. If you were to take it all out at one time it becomes a waiting game. If you win something this huge I assume it... See more
It's a fun sweepstakes casino for tables and slots entertainment. If you don't have any other use of your money, you can buy in and have fun. Don't expect to walk away with much $, if any as it's not... See more
You need a easier way to redeem money when you have to verify yourself
Company details
- #86 of 120 best companies in Gaming service Provider
Written by the company
McLuck is a social casino where the player comes first. We’ve searched the globe to bring you the best online casino-style slot games from the most trusted providers. New games are added every week so there’s guaranteed to be something that suits your style and level of experience. We also bring you fantastic McJackpots that can drop at any time - play our top games for your chance to land an epic prize. You’ll get rewarded with Gold Coins every day you log in, and we offer fun promotions where you can win more coins to extend the fun.
Contact info
United States
- support@mcluck.com
- mcluck.com
4.1
Great
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best Online Gaming in AZ
Out of the online gaming that is a available in AZ, Mcluck has had a great variety of games. I also like the side games (site wide jackpots and Jackpot Hunt).
March 24, 2026
I have had several issues with auto…
I have had several issues with auto spins have also had issues with extra charges during spins. I also lost $49,000 in this game due to auto spins and servers glitching. At one point I had $59,000 added up by the time it stopped and I tried to exit out of the game. It was at zero dollars. and the customer service and 24 hour AI won’t do anything about it will not help me whatsoever life-changing money that was taken faster than it was earned. It’s a shame. Will not put any more money into this game is cheap fraudulent and very well rigged unless McLuck reaches out to me and tries to help out with my situation. I’m all set and will leave bad reviews everywhere. I possibly can so that we’re there. They cannot scam anybody else.
May 5, 2026
Reply from Mcluck
Hello there, Tyler!
This is Daniel, from the McLuck Team.
Please know that we are dedicated to making sure your experience is both fair and enjoyable. We would be glad to investigate this matter for you. Please don’t hesitate to reach out directly to our Customer Support Team at support@mcluck.com. Kindly resend your inquiry using your registered email address and include any relevant details so we can thoroughly review your case and assist you further.
We look forward to hearing from you! Your satisfaction is very important to us, and we are committed to making sure you enjoy your time on our platform.
Mcluck is 1 of my favorite sites to…
Mcluck is 1 of my favorite sites to play on.. easy redeem..!!! 😉 Great games
February 24, 2026
I won more on mcluck than any casino…
I won more on mcluck than any casino I’ve been too.
June 17, 2026
Banned me for winning stole my 240…
Banned me for winning stole my 240 dollars deposited won’t give refund through bank had to appeal dispute finally won but at what cost to my mental health time and entertainment value would not pay me
June 3, 2026
Unprompted review
Reply from Mcluck
Hello Grant,
This is Grace from McLuck.com Customer Support.
We’re sorry for your experience, as this isn’t the service we aim for.
Kindly email support@mcluck.com so we can review and resolve the issue.
We value your feedback and appreciate you bringing this to us.
Give it a try!!
Seem to win but still waiting on payouts! We will see in my next review!
June 15, 2026
Reply from Mcluck
Hello Screw,
This is Grace from McLuck.com Customer Support.
We’re sorry to hear about your experience—this isn’t the service we strive for.
Don't hesitate to get in touch with our support team so we can look into the issue and help resolve it.
We take all concerns seriously and truly appreciate you bringing this to our attention.
If there's anything else you'd like to know or if you need a little extra help, please don't hesitate to get in touch with us through Live Chat or at support@McLuck.com.
We’re always excited to help you with whatever you need!
Great online casino app
Great online casino app, has many games to choose from. I strongly recommend recommend trying Mcluck you want regret it
June 24, 2026
They let me win 10000 on a golden…
They let me win 10000 on a golden ticket, but then they didn't give me the 500 SC that they said they would If I shared the email on reddit on there group
June 18, 2026
Reply from Mcluck
Hello Tammy,
This is Hazel from McLuck.com Customer Support.
Thank you for reaching out regarding your promotion entry. We appreciate your participation and understand how important it is to receive clarity on the status of your submission. Please be assured that we're here to help.
To help complete our records, could you please provide your username on your social media where you won? We would also appreciate it if you could try posting your entry again and let us know once it has been submitted. And rest assure that you should get your reward.
Thank you for your cooperation, If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
The daily deals are great
The daily deals are great! The McJackpots are a fun add on when you hit them! Customer support does everything they can to work with you, and are very understanding!
June 23, 2026
Unprompted review
No loyalty and get stingy
They love you within 90 days if you hit platinum, then it resets and act like they don't know you. I have friends playing but at silver, get better daily and incentives. Feels inconsistent, or it resets and they take take take. I feel like other websites or more appreciative of their players.
June 23, 2026
Unprompted review
Reply from Mcluck
Hello Martin,
This is Grace from McLuck.com Customer Support.
Thanks for sharing your feedback about the Loyalty Program. We want every player to feel valued, and I’m sorry to hear you’re feeling this way.
Our Loyalty Program automatically enrolls all players and offers regular rewards as you progress through the tiers.
If you’d like more details, you can check out our [Loyalty Program article](https://support.mcluck.com/hc/en-us/articles/12323209827997-Why-should-I-join-the-McLuck-Loyalty-Program-scheme).
If there's anything else you'd like to know or if you need a little extra help, please don't hesitate to get in touch with us through Live Chat or at support@McLuck.com
We’re always excited to help you with whatever you need!
It seems like got some decent wins…
It seems like got some decent wins early and now there aren’t very many wins. It also takes too long to get you redemption money back in your account
June 16, 2026
Reply from Mcluck
Hello Michael,
This is Grace from McLuck.com Customer Support.
Thanks for your feedback!
We're sorry to hear you're not satisfied with the gameplay. We're always working to improve the experience and truly value your input.
If you have specific suggestions or issues you'd like to share, please let us know — we’re listening and here to help!
I love the reward program
I love the reward program. Best website to offer something like that.
June 15, 2026
This online casino has good odds…
This online casino has good odds compared to others. My first 10 spins ever on the site I hit for $2400 no bs. I referred my gf and a few other friends my gf hit for 600 and my one buddy hit for $1200 and another hit for $3476. The pay out was quick too usually in your bank within 3 days. This isn’t no sponsored bs review either it’s real based on my experience give it a try.
June 15, 2026
Spent over 800 not once have I ever had…
Spent over 800 not once have I ever had a payout. The odds of actually winning in this app is worse than any other I have played on line. Customer service is terrible
June 15, 2026
Reply from Mcluck
Hello Geraldine,
This is Carina from McLuck.com Investigations Team.
Thank you for sharing your feedback with us. We appreciate you letting us know how you feel about our games. We would like to assure you that our games operate on a random basis, and the results are part of the overall fun experience.
We understand your concern about not feeling rewarded, but please be assured that all outcomes are determined by random number generators to ensure fairness.
This is an incredible game
This is an incredible game, real with cash and gift card prizes . Your missing out of your not playing!!!
June 21, 2026
Total scam
Total scam. I unknowingly created a second account after not using their app for several months. After they allowed me spend a lot of money, they blocked my account when I tried to redeem winnings claiming my duplicate account was fraud. Well, I claim it's fraud on their part that they accepted money from this fraudulent account. I want my money back. If you are going to play on their site, make sure you don't make any human mistakes of any kind. They will steal your money any way they can through some lame attempt at a legal loophole.
Update: the reply from McLuck is completely unacceptable. If you do a simple search on McLuck fraud, you will find plenty of other people who have this experience or worse. They will do whatever they can to keep from paying what they owe. They accept money from “fraudsters” like me, but they lock us out when we try to claim. If I was such a fraudster, why would I use the same name and ID? They need to use some common sense.
June 18, 2026
Unprompted review
Reply from Mcluck
Hello Krista,
Thank you for contacting McLuck.com Investigation Team.
We understand your concerns and appreciate you taking the time to share your feedback.
Please note that account reviews are conducted in accordance with our Terms of Service. Regarding multiple accounts, our Terms of Service state:
"2.1. You may only have one Customer Account. If you open or attempt to open more than one Customer Account, all Customer Accounts you have opened or try to open may then be closed or suspended (at our sole discretion) and any prizes or Virtual Currency balances may be voided."
If you would like us to review your specific situation further, we kindly ask that you contact us directly via email from the email address associated with your account. Our team will be happy to review the account and provide any available information regarding its status.
Best regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.