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Rated 5 out of 5 stars

I recently worked with MCM and the whole process was a positive experience. The team were professional and clearly knowledgeable about what they do. Communication was smooth after I signed up and t... See more

Rated 1 out of 5 stars

Smooth talking sales pitch. We agreed on a single payment to cover two years. One year later, they sent me another invoice ( this is despite me asking them a month prior to ensure that there... See more

Company replied

Rated 5 out of 5 stars

They have been providing us with our appointment cards for a few years now and we are always happy with their service. They always remind us to order which is often forgotten by us. The appointment ca... See more

Company replied

Company details

  1. Media and Marketing Agency

Written by the company

With over 20 years media experience, we at MCM UK Media are at the forefront of our market. Our professional and highly skilled team will provide you with an affordable and effective healthcare advertising and marketing tool which reaches a broad audience MCM UK Media provides a necessary and much wanted public health service by supplying free patient publications to GP’s across the UK. Proudly partnered with Wiserr, your online destination for quality information & advice on local health care needs.


Contact info

4.1

Great

TrustScore 4 out of 5

32 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fantastic experience with an experienced company!

I recently worked with MCM and the whole process was a positive experience. The team were professional and clearly knowledgeable about what they do. Communication was smooth after I signed up and they were responsive throughout, they took the time to understand exactly what I needed rather than offering a one-size-fits-all approach.

The quality of the booklet was excellent and matched the expectations we discussed at the beginning. My business has received various referrals as a result of my company being in the booklet,
I would not hesitate to continue working with them in the future.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid these scam artists at all costs.

Smooth talking sales pitch.

We agreed on a single payment to cover two years. One year later, they sent me another invoice ( this is despite me asking them a month prior to ensure that there was no renewal cost

The media and service they sell is not worth the paper it's printed on - In reality as other reviewers have pointed out, the cards are not visible to any patients, and we have not seen a single inquiry from them .

A consultant Ophthalmologist & Victim !

April 10, 2026
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

We are sorry to have received your review and are unable to locate your details. If you can reach out to our team we will happily assist.

Rated 1 out of 5 stars

It genuinely is not worth paying for.

It genuinely is not worth paying for.
Been with MCM for 2 years and whilst we have not had any problems with communication, the issue is with the product.
We paid over £2000 to have our advert on an appointment card for 2 years (our choosing).
The issue is, the surgery do not issue out appointment cards! They have 100's of them sat in the back storeroom and they throw the new arrivals in the bin.
We have physically been to the surgery to do some after market research to discover this.
To make the process viable to spend on, the practices have to hand out the cards and unfortunately MCM are not in control of this.
Theory is good, but in practice, it does not work. Throwing money away for most businesses.

April 1, 2026
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

Thank you for taking the time to leave a review.

I’m really sorry to read this, especially after you’ve been with us for two years — that’s not the experience we want any of our clients to have.

What you’ve described is something we take very seriously. All of the GP surgeries we work with have agreements in place regarding the distribution of appointment materials, and regular supply is only maintained on that basis. If a practice is not handing these out as agreed, we need to address that immediately.

At the moment, we’re unable to identify your account from this review, and we’d really appreciate the opportunity to look into this properly for you. We can:

Speak directly with the surgery involved
Review distribution levels
Put corrective action in place where needed

Please could you contact us directly with your business name and the surgery you’re referring to?

We genuinely want to resolve this and make sure you’re getting the value you should be.

Thanks again for raising it — and we hope to hear from you soon.

Rated 5 out of 5 stars

Great service

I get reminders to order more appointments cards. The process to order is very easy. Would recommend.

April 1, 2026
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

Thank you for your review, we really appreciate your feedback.

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Rated 5 out of 5 stars

Great Service

They have been providing us with our appointment cards for a few years now and we are always happy with their service. They always remind us to order which is often forgotten by us. The appointment cards are also very good quality.

March 10, 2026
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

Thank you for your review, we really appreciate your feedback.

Rated 5 out of 5 stars

Very happy with the service we have received

We were very happy with the service we received and the design process was efficient and of a very high quality. Our number of private dental patients has also increased significantly. Would highly recommend.

February 16, 2026
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

Thank you for your review, we really appreciate your feedback.

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. The communication, Professionalism and the end product was exceptional. 100% recommended

February 15, 2026
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

Thank you for your review, we really appreciate your feedback.

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Rated 5 out of 5 stars

great company

great company - always helpful

February 5, 2026
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

Thank you for your review! We are proud to work with you.

Rated 5 out of 5 stars

An excellent company to work with

An excellent company to work with, communication we cannot fault and the quality of the work is very professional.

January 6, 2026
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

Thank you for your review! We are proud to work with you.

Rated 5 out of 5 stars

Thankyou

Further to my concerns and comments earlier on I was delighted that the managing director , Karen resolved my issue respectfully and timely. I was also grateful for their good will gesture which I will consider in due course. Thank you once again

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and high-quality…

Great service and high-quality appointment cards. The ordering process was straightforward, delivery was prompt, and the cards were well printed and durable. Very reliable company — would definitely use again.

January 2, 2026
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

Thank you for your review! We are proud to support your surgery.

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Rated 5 out of 5 stars

Easy to deal with

All good. Fast and easy to deal with.
Thank you.

September 30, 2025
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

Thank you for your review. Glad we can help!

Rated 1 out of 5 stars

Bad experience

Bad experience
Looks like a scam

October 22, 2025
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

We do not recognise the experience described.

We strongly refute any suggestion of wrongdoing. If the reviewer believes they have had a genuine interaction with our company, we invite them to contact us directly so this can be investigated.

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Rated 4 out of 5 stars

Helpful

Helpful tool in the surgery even in this technology driven time.

November 13, 2025
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

Thank you for your review. Glad we can help the NHS.

Rated 4 out of 5 stars

Appointment Cards

Our patients like to have their appointments written down and these are perfect with relevant advertisements . Far better than the scraps of paper we were giving.

October 27, 2025
Unprompted review
MCM UK Media Ltd logo

Reply from MCM UK Media Ltd

Thank you for your review. Glad we can help your Surgery & NHS Patients.

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