MDAnywhere Reviews 1,123

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy to use, and incredibly convenient, often highlighting the quick response times and efficient resolution of their needs. Many appreciate the professionalism of the staff and the streamlined process, which saves time and provides an excellent alternative to traditional doctor visits. However, some customers were not happy with the lack of explanation regarding certain requirements, such as needing a doctor's appointment for a refill or submitting specific documents. A few also found the website hard to navigate, leading to a confusing experience.

What people talk about most

Service

Users describe positive interactions with service, highlighting its convenience, speed, and affordability.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and... See more

Staff

Customers had positive experiences with staff. Reviewers frequently praise the politeness, helpfulness, and... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick pick-up of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There was some technical issues with my account so I called them by phone. My call was picked up very quickly and the representative was so polite and most of all compassionate. The issue was resolve... See more

Company replied

Rated 5 out of 5 stars

Didn't realize my blood pressure meds were completely out until the break of dawn on a Sunday morning. Searched Google for "reputable telehealth med refill" and nervously compared four or five compani... See more

Company replied

Rated 5 out of 5 stars

Been coming here lately, as I'm trying to find a good Doctor. But they have been awesome! I just finished submitting my information, and 5 minutes later, I receive a text from my pharmacy. Great pla... See more

Company replied

Rated 5 out of 5 stars

There were some technical issues with my account, so I called them. They picked up the phone quickly, and the representative was very polite and understanding. My issue was fixed on time, and she even... See more

Company replied


Company details

  1. #1 of 24 best companies in Doctor
  2. #1 of 2 best companies in General Practitioner
  3. #2 of 31 best companies in Medical Clinic
  4. #1 of 45 best companies in Online Prescription Medication Vendor

Written by the company

Private, personalized, & accessible care you can afford. Visits as low as $29. Healthcare on demand from the privacy of your own home... or when on the move. Get secure and easy online doctor visits, notes, prescription refills, lab tests and more... Simply choose a service and complete a short online non-video visit. Message your physician at any time. Prescriptions are sent directly to your pharmacy for convenient pick up or delivery. No appointment needed. No insurance required. No monthly fees.

Fast, private, quality health care

Written by the company

We bring the personal attention, privacy and efficiency of the house call back to you
We believe that patients with routine and unexpected medical conditions should be taken care of quickly, evaluated thoughtfully, and treated with discretion.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love the care and professionalism

I love the care and professionalism, and the ease of filling a prescription. the ease of the order with accuracy. MDAnywhere is a life saver to me !

December 3, 2024
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Reply from MDAnywhere

This is wonderful to hear. Thank you for the positive feedback. MDAnywhere strives to make each visit with us safe, quick, convenient and effective.

Rated 5 out of 5 stars

A real convenience

Easy to use. No going out when you feel bad. Affordable.

November 20, 2024
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Reply from MDAnywhere

Thank you so much for the positive feedback. MDAnywhere is always here to help with quality care and convenient service.

Rated 5 out of 5 stars

Exceptional Service

Fast, easy but very detailed. I’m in-between doctors but still keep up with my health and this service has been a lifesaver.

November 29, 2024
Unprompted review
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Reply from MDAnywhere

Thank you so much for the positive and kind review. MDAnywhere is always here to help with quality care and convenient service.

Rated 5 out of 5 stars

Awesome FAST CARE

Awesome! Fast I just wrote wrote what meds I was already taking for sickness an what I needed an it was 5 minutes my pharmacy text then doc text visit was complete!

November 28, 2024
Unprompted review
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Reply from MDAnywhere

Great to hear. Thank you for the positive review. MDAnywhere strives to make each visit with us safe, quick, convenient and effective.

Rated 5 out of 5 stars

Thank you

Thank you! Very helpful!

November 29, 2024
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Reply from MDAnywhere

Thank YOU for the positive review. MDAnywhere is committed to delivering the highest quality care and service.

Rated 5 out of 5 stars

The best online medical care

The best online medical care! No having to wait to get an appointment or wait forever to be seen in the doctors office. My prescription was called in immediately after completing visit

November 27, 2024
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Reply from MDAnywhere

Wonderful to hear. Thank you so much for the positive and kind review. MDAnywhere is always here to help with quality care and convenient service.

Rated 5 out of 5 stars

I hate going to the doctor

I hate going to the doctor, especially during cold and flu season so using MDAnywhere made it easy to get a refill without having to go to the doctor. Affordable up front price was the cherry on top

November 27, 2024
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Reply from MDAnywhere

Thank you so much for the positive feedback! MDAnywhere is always here to help with quality care and convenient service.

Rated 5 out of 5 stars

Always quick and easy

Always quick and easy…I have used this app multiple times and I never have any problems.

November 23, 2024
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Reply from MDAnywhere

Wonderful to hear. Thank you for the positive review and comments. MDAnywhere is committed to delivering the highest quality care and service.

Rated 5 out of 5 stars

Very easy website to use

Very easy website to use. Treatment was complete in a timely fashion.

November 14, 2024
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Reply from MDAnywhere

Great to hear. Thank you for the positive review and comments.

Rated 5 out of 5 stars

Excellent

Fast and efficient

November 13, 2024
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Reply from MDAnywhere

Thank you so much for the positive review and comments! At MDAnywhere, our team strives to deliver the best experience for its users.

Rated 5 out of 5 stars

The best of the best

The best of the best

November 12, 2024
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Reply from MDAnywhere

So happy to hear this. Thank you for the positive feedback. MDAnywhere is committed to delivering the highest quality care and service.

Rated 5 out of 5 stars

Always a pleasure to deal with

Always a pleasure to deal with, professional and quick response.

November 12, 2024
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Reply from MDAnywhere

Wonderful to hear! Thank you so much for the positive review and comments.

Rated 5 out of 5 stars

Excellent service

Excellent service

November 11, 2024
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Reply from MDAnywhere

Thank you so much for the positive feedback. At MDAnywhere, our team strives to deliver the best experience for its users.

Rated 1 out of 5 stars

pleaes stopi increaming the price

pleaes stopi increaming the price, i been paying $33 now its $36 out of pocket, soon it will be better just to use the traditional telehealth model since my copay is only $20

October 31, 2024
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Reply from MDAnywhere

Thank you for your feedback and sorry to hear that. At MDAnywhere, we take pride that our prices are below competition, had not increased in over five years, and for many are lower than their copay. All prices are listed upfront on the website and there are no hidden fees or subscriptions. The telehealth model is great for those who want to save time, gas, unable to leave home, or those who may not have insurance.

Rated 1 out of 5 stars

Was ripped off!!!

Was ripped off!!!! Said, "technical issues" Took my money without completing form and my pharmacy never showed my prescription even faxed in!!!

October 29, 2024
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Reply from MDAnywhere

Hello. Sorry to hear if you had technical issues. At MDAnywhere, a patient is never charged if they cannot be treated. Prescriptions are electronically sent, a confirmation by the pharmacy is received on our end and then the patient is charged. If you are a patient, please log into your account to check messages and treatment summary. You can always calls us at 1(800)-632-4981 to check on the status of a treatment as well. We are more than happy to contact the pharmacy to see what the hold up may be on their end.

Rated 5 out of 5 stars

Greatest way to obtain MAINTENANCE…

Greatest way to obtain MAINTENANCE MEDICATION refilled or ANTIBIOTICs etc… As long as your maintenance meds are non narcotic( no ADHD/ obviously non controlled etc…) it is a great website and awesome physicians. I wish they were my primary care physicians.. I’m still WAITING TO SEE MY local GP ( primary care physician). It’s been months, out here in Southern California/. So THANK YOU MDANYWHERE

October 27, 2024
Unprompted review
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Reply from MDAnywhere

Thank YOU so much for the positive review and kind comments. We appreciate it. At MDAnywhere, our team strives to deliver the best experience for its users.

Rated 5 out of 5 stars

great model for simple medical care

Things I liked: 1.) for simple conditions great fast easy way to get diagnosis and prescription 2.) Avoid hassle of dealing with insurance 3.)Prices are posted beforehand and it states (although I have not had the chance to test) that if they can't treat you won't be charged. Things to be aware of: 1.) I think the entire diagnosis is answering the pre-questions. The doctor merely hand waves approval. I suppose they could make these even better with an ai model for diagnosis. Things I wasn't too keen on: 1.) I answered the questions, gave my credit card # and 15 min later got an email "your treatment is done". I found that a prescription was sent to my pharmacy. It would be nice if there were some follow up instructions.

October 22, 2024
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Reply from MDAnywhere

Thank you so much for the positive review and comments. All feedback is welcome and appreciated as it helps us to continually improve the experience for our users.
Patients receive an email letting them know that they have a message and their treatment has been completed. However, to keep all information private and secure, the patient must log into their MDAnywhere account to view their treatment history and after care instructions if applicable. Please don't ever hesitate to give us a call at 1(800)-632-4981 with any questions or concerns.

Rated 5 out of 5 stars

Sooo Convenient!

October 22, 2024
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Reply from MDAnywhere

So happy to hear. Thank you for the positive review and comment. MDAnywhere strives to make each visit with us safe, quick, convenient and effective.

Rated 5 out of 5 stars

Great service!

October 23, 2024
MDAnywhere logo

Reply from MDAnywhere

Thank you so much for the 5-star review! MDAnywhere is committed to delivering the highest quality care and service.

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