Long story short, I was on the gram saw the advert wanted to know how much costs would be to uk and next thing I’d signed up to a subscription and order the trail pack, still had no idea how !! User... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So far, I’ve had a positive experience with MD Hair. I’ve noticed a decent amount of growth from the serum, especially around my temples, but hoping to see some improvement along my part. The sh... See more
Company replied
I have been experiencing thinning hair for a couple of years, and tried most of the major hair regrowth brands. MDhair Shampoo and conditioner definitley make my hair appear thicker and i am noticin... See more
Company replied
So far, I’m happy with the hair products. They have been easy to incorporate into my routine, and my overall experience has been positive. I think I still need to use them for a little longer before I... See more
Company replied
Company details
Written by the company
Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.
Contact info
548 Market St, #86774, 94104, San Francisco, United States
- support@mdhair.co
- mdhair.co
4.0
Great
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I don’t notice any improvement and I’ve…
I don’t notice any improvement and I’ve been dedicated to the routine of using the MDhair products. I still am losing hair like crazy on a daily basis. I use the serum and the shampoo and conditioner. I think it’s a lot of money to spend on something that doesn’t work and preys on people’s fear of hair loss.
August 1, 2026
Unprompted review
Reply from MDhair
Hi Jess,
Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We understand your concern about continued hair loss despite consistent use of the MDHair serum, shampoo, and conditioner. Visible improvements with MDHair typically require consistent use over several months, as hair growth is a gradual process.
We appreciate your dedication to the routine and regret that you have not yet seen the results you were hoping for. Our medical experts are available to review your case and provide tailored recommendations that may help optimize your regimen.
We would love to help you adjust your regimen. Please contact our medical experts at support@mdhair.co for tailored support.
Advertisement
great product
thank you for this great product. I have been using the 4 products since 16th April. my hair is much stronger and thicker and the excessive hair loss has stopped.
Very pleased.
August 2, 2026
Unprompted review
Reply from MDhair
Hi Fay Margaret, thank you for sharing your wonderful experience with us. We're thrilled to hear that after consistently using the four products since April, your hair feels stronger, thicker, and that your excessive hair loss has improved. Have questions or need help? Reach us anytime at support@mdhair.co.
Easy to use
Product is easy to use and fit into my routine, my hair feels fuller even though I have just started using the product. Smells nice. Excited to see results.
July 20, 2026
Unprompted review
Reply from MDhair
Hi there, your encouraging review truly made our day. We're so pleased that you're enjoying the ease of use, the pleasant scent, and the fuller feel of your hair, and we can't wait for you to continue your journey with confidence. Reach out to us at support@mdhair.co if you’d like further assistance.
Very fast to respond and very…
Very fast to respond and very considerate
July 24, 2026
Unprompted review
Reply from MDhair
Hi Adonis, thank you for your thoughtful feedback and kind words. We're delighted to hear that you found our team responsive and considerate, as providing exceptional support is always our priority. Have questions or need help? Reach us anytime at support@mdhair.co.
Reply from MDhair
Hi George, thank you for your amazing feedback and for choosing MDhair. We're thrilled to know you're enjoying the product and truly appreciate your support. Have questions or need help? Reach us anytime at support@mdhair.co.
Advertisement
I have seen some improvement in my 3rd…
I have seen some improvement in my 3rd month. Some new hair growth..yay! The products are working well. The shampoo is gentle, and the supplements are easy to take. I love the hair serum. I would recommend this product. Also the support/communication is awesome!
August 1, 2026
Unprompted review
Reply from MDhair
Hi Janine, thank you for sharing your exciting progress with us. We're thrilled to hear you're seeing new hair growth in your third month, loving the shampoo, supplements, and hair serum, and that our support team has made your experience even better. Have questions or need help? Reach us anytime at support@mdhair.co.
Shower Head Refill
I ordered a refill for my shower head. I ordered the 6 package, I really like the feel of the water is better and softer. The installation was rather easy with easy instructions.
July 27, 2026
Unprompted review
Reply from MDhair
Hi Reinaldo, we're so grateful you took the time to leave such thoughtful feedback. It's fantastic to know the 6-pack refill has enhanced your shower experience with softer-feeling water and that setup was quick and effortless. Our team is happy to help! You can email us at support@mdhair.co.
After 3 months of use
After 3 months of use, my hair has not stopped shedding. The serum burns after applied and then dries and flakes my scalp.
July 31, 2026
Unprompted review
Reply from MDhair
Hi Brigid, we're truly sorry to hear that your experience after three months has not met your expectations and that you've experienced continued shedding along with scalp discomfort from the serum. We understand how frustrating and concerning this must be, and we genuinely appreciate you sharing your feedback with us. Please reach out to our team at support@mdhair.co so we can learn more about your experience and provide further assistance.
I love the way the shampoo and…
I love the way the shampoo and condition make my hair feel. it’s not heavy at all and i am excited to see when it starts working on lessening the shedding and reactivating the hair follicles regrowing the lost hair.
July 24, 2026
Unprompted review
Reply from MDhair
Hi Colleen,
Thank you for sharing your feedback. We are delighted to hear that you love the way the MDHair shampoo and conditioner make your hair feel light and healthy. It is wonderful to know that you are excited to see continued progress with shedding reduction and follicle regrowth. Consistency is key, and we are here to support you every step of the way.
Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.
Advertisement
I do think it’s working but prefer the foam
I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a wet look. And the Minoxidil foam easily absorbs, so it’s not a problem when I apply it before I go anywhere. With the MDHair serum, I have to dry my hair after applying it if I have to go somewhere.
July 31, 2026
Unprompted review
Reply from MDhair
Hi Maria,
Thank you for sharing your feedback. We are glad to hear that the MDHair system is working for you and that you are seeing positive results. We appreciate your detailed input regarding the topical serum delivery system and understand your preference for foam, especially for ease of use and styling convenience. Your comments are valuable, and we will share them with our product team to help improve future formulations and delivery options.
For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
MD hair has delivered what it promised
MD hair has delivered what it promised. I lost a lot of weight and I was so self conscious as a result when I started loosing my hair. I didn’t know what to do! I tried this product and 4 months in- I have restored my confidence and my hair! It’s not cheep to subscribe but it’s well worth it!!!
July 31, 2026
Unprompted review
Reply from MDhair
Hi Natalya,
Thank you for sharing your feedback. We are delighted to hear that MDHair has delivered on its promise and that after four months of consistent use you have restored both your confidence and your hair. It is wonderful to know that the regimen has supported you through such a personal journey and that you feel the subscription is worth the investment.
For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
Tried several times to cancel with no…
Tried several times to cancel with no response from any of the no-way to cancel....I will stop my card and/or turn it into my card company!!
July 31, 2026
Unprompted review
Reply from MDhair
Hi Roxanne, we're truly sorry to hear about your experience and understand how frustrating it must have been trying to cancel your subscription without receiving a response. This is not the level of service we strive to provide, and we'd appreciate the opportunity to make things right for you. Please reach out to us at support@mdhair.co so our team can assist you with your subscription as quickly as possible.
The products seem to be working
The products seem to be working. My hair is looking thicker and more full. I haven't noticed new growth but things are definitely improving. If I had one complaint it would be shipping. The shipping is very slow.
July 31, 2026
Unprompted review
Reply from MDhair
Hi Trevor,
Thank you for sharing your feedback. We are delighted to hear that your MDHair products are already helping your hair look thicker and fuller, and that you are noticing improvements even without new growth yet. It is wonderful to know that your regimen is making a positive difference. We regret that shipping felt slow and appreciate you sharing this input, which we will use to improve future experiences.
We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
Advertisement
Excited to try
Prices were good. If shipping to Canada, be aware of customs fees as it will delay your expected shipping dates. I am very excited to start using my items but upon receiving my items, my hair oil came damaged and had leaked out. There’s a bit left in it to use but there was about half a bottle of loss and the bottle was covered in oil making it quite messy. Otherwise still very excited to try all of my items
July 31, 2026
Unprompted review
Reply from MDhair
Hi VB,
Thank you for sharing your feedback. We are glad to hear that you found our prices reasonable and that you are excited to start using your MDHair items. We understand the frustration of customs delays when shipping to Canada and regret that your hair oil arrived damaged with leakage. It is wonderful to know that despite this issue, you are still enthusiastic about trying the products. We appreciate your input and will share it with our team to help improve packaging and shipping experiences.
We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
Customer service is great
Customer service is great. I haven’t been using the products for very long so don’t know what term outcome will be but I can say that I love the shampoo. My hair just feels healthier and looks better.
July 31, 2026
Unprompted review
Reply from MDhair
Hi Melissa,
Thank you for sharing your feedback. We are delighted to hear that our customer service team has been helpful and that you are already enjoying the shampoo. It is wonderful to know that your hair feels healthier and looks better, even though you have only been using MDHair for a short time. Visible improvements typically continue to build with consistent use over several months, so it makes sense that more time is needed to see the full benefits.
For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
MD Hair
Took a bit to get here, but when I got it the shampoo was damaged. I took a picture and emailed with the picture to Taylor from MDHair explained what happened. Immediate response and a replacement was on its way less than 24 hours.
Shampoo is amazing feels light, lathers great with a little amount and smells amazing.
The pills smells funky
The hair serum for the sample is small for the amount they recommend you to use.
July 20, 2026
Unprompted review
Reply from MDhair
Hi Jasmine,
Thank you for sharing your feedback. We are glad to hear that although your shampoo arrived damaged, our customer service team responded immediately and arranged a replacement within 24 hours. It is wonderful to know that you are enjoying the shampoo’s light feel, rich lather, and pleasant scent. We appreciate your comments regarding the pills and serum sample size, and we will share this input with our product team to help improve the experience.
We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
Happy head
My hair feels softer and full of volume, my scalp is getting less sensitive, very happy so far and it’s only been 3 weeks!
July 30, 2026
Unprompted review
Reply from MDhair
Hi Lynette,
Thank you for sharing your feedback. We are delighted to hear that after just three weeks your hair already feels softer, fuller in volume, and that your scalp sensitivity has improved. It is wonderful to know that your MDHair regimen is making such a positive difference so early in your journey.
Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.
Advertisement
I’m very happy for this product
July 30, 2026
Unprompted review
Reply from MDhair
Hi Aamir,
Thank you for sharing your feedback. We are delighted to hear that you are very happy with your MDHair product. It is wonderful to know that your regimen is making a positive difference and that you are satisfied with your experience.
Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.
I found it impossible to reach you to…
I found it impossible to reach you to ask questions. I bought Peptide Bond Repair Oil along with other things and the oil was all over the bottle making the bottle tacky. I wanted to Tell you about it and found it very hard to figure out how to get someone to work with me. I just turned 80. I go to the gym three times a week and do my best to stay as healthy as possible. I just made a move back to Texas from Washington which I really didn't want to do, but did it. I drove myself and my belongings by myself. I am technologically not very good. But I gave up on even trying to get to someone. After my move back to Texas, along with the big changes that has slowed down my health routine, and the stress of it all, I found myself loosing a great deal of hair and found it alarming! I also looked into Moerie products. I would love to use your products more, but being a senior on social security makes it hard for me to continue. I am still having the problem. But I am trying to make things better from the inside out. If I have inadvertently gotten on a subscription service by trying your products, please discontinue. I will try again later after I pay for my move. I can't tell you the exact date. All this happened when I got the products..
July 11, 2026
Unprompted review
Reply from MDhair
The regime is easy to follow
The regime is easy to follow. After using the shampoo in the shower (really rich lather) I towel-dry my hair and apply the peptide bond oil. At night, I apply the Customized Serum. The shedding has stopped, and I'm beginning to see baby hairs growing in.
July 11, 2026
Unprompted review
Reply from MDhair
Hi Daniel,
Thank you for sharing your feedback. We are delighted to hear that you find the MDHair regimen easy to follow, that you enjoy the rich lather of the shampoo, and that the peptide bond oil and customized serum are working well for you. It is wonderful to know that shedding has stopped and that you are already beginning to see baby hairs growing in.
Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.