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Mebeli.bg Reviews 

610
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and extremely reliable delivery service, noting that furniture pieces consistently arrive safely, on schedule, and exactly as described in the online pictures. Many people also appreciate the responsive support team, easy website navigation, and extensive product details that make shopping simple. Some reviewers were not happy with assembly challenges, mentioning that certain components lacked proper pre-drilled holes or fit poorly together. A few other people also felt that delivery occasionally took longer than expected, or reported minor instances of damaged items upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing general satisfaction with well-made,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made, sturdy,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently praising fast shipping times, polite... See more

Order

Users describe positive interactions with order, highlighting the clear and simple purchasing process along... See more

Service

Customers expressed strong satisfaction and delight with the service, highlighting fast delivery, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went smooth- I ordered from USA a big mattress 200/200sm and had a friend who received it in Bulgaria. The customer service was nice and prompt, the mattress was delivered on time and my... See more

Company replied

Rated 5 out of 5 stars

The site is user friendly, the item I purchased matches the picture exactly. Information for the item is extensive and useful. The support team is fast, they contacted me less than 12 hours after the... See more

Company replied

Rated 5 out of 5 stars

All good l, we didn't have any problem with the shipping, shoping or else, however the item we choose was complicated to assamble, and some of the elements for the wall we have to buy separately. At... See more

Company replied

Rated 5 out of 5 stars

I love it! I would have appreciated it if the company had someone available to assemble the furniture, or at least provided the contact information for someone who could. Other than that, the service... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Изберете мебели онлайн с лекота от Mebeli.bg. Ние сме доверен онлайн магазин, предлагащ богат избор от мебели за всяка стая във Вашия дом. От класически до модерен стил, ние имаме опции за всяко пространство - независимо дали търсите удобен диван, практично бюро или гардероб за коридора. Насладете се на бърза доставка, внимателно обслужване на клиенти и безпроблемно пазаруване. Намерете всичко необходимо за Вашия мечтан дом на Mebeli.bg


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

610 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(610)

492 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality

The furniture is always of high quality and long-lasting.

May 27, 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Lyubomira

Thank you for sharing your feedback!
We are glad to hear that you are satisfied with the high quality and durability of the furniture. This is extremely important to us, as we strive to offer products that meet our customers' expectations and provide reliability over time.

Rated 5 out of 5 stars

Easy to select and purchase

Easy to select and purchase. It has been produced and delivered on time with excellent quality.

May 24, 2026
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Reply from Mebeli.bg

Hello, Росен,

Thank you for sharing your feedback and for the high rating!
We are happy to hear that you were satisfied with the selection, quality and timely delivery of the product.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Modern design 👌

April 22, 2026
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Reply from Mebeli.bg

Hello, Светла,

We are happy to hear that you were satisfied with both the delivery and the modern design of the product. It is a real pleasure for us to know that we were able to meet your expectations.

Rated 5 out of 5 stars

Super

They are fast and correct

May 20, 2026
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Reply from Mebeli.bg

Hello, Мария,

Thank you for sharing your opinion! We are glad to hear that you were satisfied with the fast and correct service. We will be happy to serve you again for future purchases.

Rated 5 out of 5 stars

Everything was great

Everything was great. Highly recommend!

May 19, 2026
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Reply from Mebeli.bg

Hello, Владан,

Thank you very much for the wonderful feedback! We are glad to hear that you were satisfied with our service and products. Your trust and recommendation mean a lot to us and our web store. We will be happy to serve you again!

Rated 5 out of 5 stars

All good

All good l, we didn't have any problem with the shipping, shoping or else, however the item we choose was complicated to assamble, and some of the elements for the wall we have to buy separately. At the end it looks great but also I found it a little bit expensive for what is it as quality and other complexities. Next time I will be more careful what I am choosing. Good point for the shop is that they mentioned about the components I must buy separately so there was no misleading of their part

April 28, 2026
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Reply from Mebeli.bg

Hello, Vanya,

Thank you for taking the time to share your feedback and your shopping experience in our online store!
We are sorry to hear that you experienced difficulties with the assembly. Unfortunately, we do not currently offer our own assembly service, but all furniture is delivered with instructions. If desired, we can assist by providing you with contacts of external assembly companies.
We are glad that you were satisfied with the appearance and quality of the product, as well as our service. Your feedback is extremely valuable to us and helps us improve our services.
We will be happy to assist you with future purchases!

Rated 5 out of 5 stars

Highly recommended

Incredibly easy to communicate with the team. Both my deliveries and a refund I processed were handled on time.

April 28, 2026
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Reply from Mebeli.bg

Hello, Aleksandra,

Thank you for your review! We’re pleased to know that communication and overall experience with us met your expectations. We remain available if you need any assistance!

Rated 5 out of 5 stars

Everything is perfest as always

Everything is perfest as always! Delivery and bringing the furniture to the apartment was very good, the guys are polite and helpfull.

April 21, 2026
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Reply from Mebeli.bg

Hello, Данчо,

Thank you for your wonderful feedback and for taking the time! We are glad that you were satisfied with the delivery and the quality of service. It is important for us that everything runs smoothly and that our customers are satisfied. We will be happy to assist you with future purchases from our online store.

Rated 5 out of 5 stars

The delivery was on time

The delivery was on time. The product looks great.

April 22, 2026
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Reply from Mebeli.bg

Hello, Maria,

Thank you very much for your feedback! We are happy that you are satisfied with both the timely delivery and the appearance of the product.
We will be happy to assist you with future purchases!

Rated 5 out of 5 stars

Everything came on time and the quality…

Everything came on time and the quality was good like in description

April 22, 2026
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Reply from Mebeli.bg

Hello, Йордан,

Thank you very much for your kind feedback!
We’re truly pleased to hear that the product met your expectations and that you were satisfied with both its quality and the delivery. We make every effort to present our products on the website with clear, accurate, and detailed descriptions, so that our customers can easily explore their features and make well-informed decisions.
It means a great deal to us to know that we have lived up to your expectations and earned your trust.

Rated 5 out of 5 stars

Very good

Nice attitude good dekivery

April 22, 2026
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Reply from Mebeli.bg

Hello, Васил,

Thank you for your feedback!
We are very pleased to hear that you are satisfied with the products, our service, and the delivery. We strive to ensure that all deliveries are carried out exclusively with our own transport in order to guarantee a professional service and high-quality delivery experience.
For us, it is important to provide our customers with a smooth and pleasant experience from the moment of ordering until the product is received.
Thank you for taking the time to share your experience with our online store!

Rated 2 out of 5 stars

Bathroom sink cabinet drawers has no…

Bathroom sink cabinet drawers has no soft close option
That is not acceptable!

April 21, 2026
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Reply from Mebeli.bg

Hello, Ники,

Thank you for taking the time to share your feedback.

We are sorry to hear that the product did not fully meet your expectations. We understand how important comfort and functionality are when choosing furniture.
We would like to clarify that not every model includes a soft-close mechanism, as this feature is not provided by the manufacturer for all furniture series. When a product does include such a feature, it is clearly stated in the product specifications, located under the product photos on our website.
We continuously strive to improve both our products and the service we provide. We appreciate your feedback and will pass it on to the manufacturer for future consideration for improvements.

Rated 5 out of 5 stars

Excellent

Excellent.

April 20, 2026
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Reply from Mebeli.bg

Hello, Lyuboslava,

Thank you for taking the time to share your rating! It is a real pleasure for us that you chose our furniture. We work with attention to every detail and we are happy that we can be a part of creating comfort in your home.

Rated 5 out of 5 stars

Very good service

Very good service, the bed arrived in time and is good quality, the same as described !

April 14, 2026
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Reply from Mebeli.bg

Hello, Галя,

Thank you very much for your kind words and positive rating!
We are very happy that you are satisfied with both the service and the quality of the bed. It is important for us to meet the expectations of our customers.
We will be happy to serve you again in the future!

Rated 5 out of 5 stars

I'm satisfied

Delivery service, order and the wardrobe .

April 15, 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Надежда,

Thank you for your feedback! We are glad to hear that you are satisfied with the delivery service, the ordering process, and the wardrobe. We will be happy to assist you with any future orders.

Rated 5 out of 5 stars

Happy

smooth, great and very fast delivery. super happy with the quality of the product, excatly as described.

April 14, 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Kalina,

Thank you very much for your wonderful feedback and trust! It is a real pleasure for us that you are satisfied with both the quality of the product and the fast and smooth delivery. Every day we strive to become even better and to offer not only quality products, but also easy, convenient and pleasant shopping through our website. We will be happy to have you shop with us again!

Rated 5 out of 5 stars

I received my order on time

I received my order on time. Delivery service was good and proffessional.

April 13, 2026
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Reply from Mebeli.bg

Hello, Милена,

Thank you! We’re happy you had a positive experience overall and hope you’ll be satisfied with the product as well. We remain available if you have any questions or need assistance.

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