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Rated 1 out of 5 stars

8 days and items havent arrived as of yet, ive had to go and buy insulin syringes elsewhere or we would have been without this whole time. No reply to several emails sent, no refund or explanation at... See more

Rated 4 out of 5 stars

I was concerned after reading some of these reviews that my order wasn't going to arrive. I was sent a confirmation email immediately after my order, then later in in the day I recieved my roy... See more

Rated 5 out of 5 stars

Very simple and easy to use. I did have an issue with an order which seemed to slip through the cracks and go unnoticed for a little while however when I prompted them and questioned the delay they... See more

Rated 5 out of 5 stars

We live on the 9th floor of a block of flats but the lift only goes to the 8th floor. Despite this, the courier took the time to run up the stairs and leave the parcel outside our front door. Someti... See more

Company details

  1. Medical Supply Store

Written by the company

Medical Supplies - Needles, Syringes and Kits


Contact info

3.9

Great

TrustScore 4 out of 5

378 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

2nd order

This is my second order as i hadn't order enough the 1st time. I was so pleased with quality i didn't hesitate to extend my order. Excellent customer service. Fast and efficient. Product quality is second to none. I've always used luer slip as apossed to luer lock and theirs marry up perfectly.

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Insulin syringes for animal use

Always order my pets insulin syringes from medbasic. Always excellent quality, individually wrapped in lots of ten which makes life easier. Never had a broken item and always delivered very quickly
Would recommend

April 13, 2023
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Rated 5 out of 5 stars

Purchase of sharp bins

Excellent experience overall with products offered at very competitive prices. I would definitely recommend purchasing medical products from this company.

June 25, 2023
Unprompted review
Rated 5 out of 5 stars

Great company👍

Deliveries are always on time and correct I placed an order and made a mistake on my behalf i sent an email to medbasic and they corrected my order before shipping the next day great company would definitely recommend.

June 20, 2023
Unprompted review
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Rated 5 out of 5 stars

A fantastic product

A fantastic product, well packaged and a speedy delivery as promised. On one occasion I needed some assistance and the customer service team sorted it immediately. 10/10

March 28, 2023
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Rated 5 out of 5 stars

Excellent service

Excellent service I did research before choosing them and not been disappointed with the things I have ordered.i have recorded twice and many colleagues are going to try the supplement.

June 22, 2023
Unprompted review

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