8 days and items havent arrived as of yet, ive had to go and buy insulin syringes elsewhere or we would have been without this whole time. No reply to several emails sent, no refund or explanation at... See more
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See what reviewers are saying
I was concerned after reading some of these reviews that my order wasn't going to arrive. I was sent a confirmation email immediately after my order, then later in in the day I recieved my roy... See more
Very simple and easy to use. I did have an issue with an order which seemed to slip through the cracks and go unnoticed for a little while however when I prompted them and questioned the delay they... See more
We live on the 9th floor of a block of flats but the lift only goes to the 8th floor. Despite this, the courier took the time to run up the stairs and leave the parcel outside our front door. Someti... See more
Company details
Written by the company
Medical Supplies - Needles, Syringes and Kits
Contact info
Lytchett House, 13 Freeland Park, Wareham Road, BH16 6FA, Poole, United Kingdom
- +44 7546 954392
- info@medbasic.co.uk
- medbasic.co.uk
3.9
Great
378 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been waiting a week now and still…
Been waiting a week now and still haven't received anything, tried ringing but its a mobile number n goes to gif gaf answering message
July 16, 2022
Unprompted review
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I have ordered from Medbasic twice now
I have ordered from Medbasic twice now, both have been delivered within 2 working days! Exactly what I ordered and all completely sealed.
I 100% recommend this service, you won't be disappointed
July 14, 2022
Unprompted review
Great fast service
July 13, 2022
Unprompted review
I still have not received my order made…
I still have not received my order made on 06/07/22. I have phoned - no response. I have emailed - no response. I have tried chat online - no response. Am I the victim of a scam?
July 13, 2022
Unprompted review
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Very quick on delivery and exactly what…
Very quick on delivery and exactly what i ordered no fuss
July 11, 2022
Unprompted review
Easy and efficient service to use
July 8, 2022
Unprompted review
Absolutely top service
Absolutely top service, packed well, fast delivery, discreet. What more could you want.
July 7, 2022
Unprompted review
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Arrived fast and all items were as…
Arrived fast and all items were as expected. Thanks.
July 7, 2022
Unprompted review
Great service
Very good company
Product arrived swiftly and service is professional. Will be ordering again.
July 6, 2022
Unprompted review
Super fast delivery
Super fast delivery . All medical devices carefully and properly packed and secured . All positive experience .
July 5, 2022
Unprompted review
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Rapid professional service
July 4, 2022
Unprompted review
Needles and syringes
I purchased some needles and syringes. Great site, easy to use and reasonable price. Delivered in a few days.
July 2, 2022
Unprompted review
Easy to use website and fast delivery.
July 1, 2022
Unprompted review
Awesome company
Awesome company, super fast delivery and discreet packaging 😊
July 1, 2022
Unprompted review
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Very good service and quick delivery
Very good service and quick delivery, I would recommend this company.
July 1, 2022
Unprompted review
I would never order from you again
I would never order from you again.
Order never turned up.
Refunded ha.
Said this had been done & as show of good will my order & extra gifts.
Still nothing.
This was over a month ago. Order from another supplier & all within 2 days delivered.
Shocking service
No excictant customer service avoid and use another service/supplier.
Waste of time money & effort
June 30, 2022
Unprompted review
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