MedCerts Reviews 

3,615
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 451 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for making the onboarding and enrollment process exceptionally smooth, quick, and entirely straightforward from the very beginning. Reviewers deeply appreciate the continuous guidance, prompt communication, and flexible scheduling options that successfully help them balance their education alongside their work commitments. People consistently note that advisors remain incredibly patient, informative, and deeply helpful throughout the entire learning journey and certification process. Some reviewers were not happy with certain aspects, specifically mentioning unanswered emails, poor support regarding final exam assignments, and a lack of proper preparation resources.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that advisors are consistently helpful, informative,... See more

Customer service

People report positive experiences with customer service, consistently praising helpful advisors who guide... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy the onboarding... See more

Service

Clients share satisfaction on service, frequently highlighting supportive coaching, prompt enrollment, and... See more

Response time

Reviewers highlight appreciation of response time, noting that questions were answered promptly and helpfully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The organizational skills and allied health professional skills I learned from medcerts school have been so useful in my career path that I have would never have been able to achieve such high marks w... See more

Rated 5 out of 5 stars

Angie was the best. She helped me through it and was very informative. She had a great personality and was very enthusiastic. I can tell she is passionate about her job.

Rated 5 out of 5 stars

Alyssa was amazing. She assisted me after ours with enrollment and answered any questions or the morning after. She was very informative and patient. I’m looking forward to completing my program and c... See more

Rated 5 out of 5 stars

Mark at MedCert did a wonderful job helping me through the initial process of getting started with a program, answering any questions I had, and explaining what the certification is all about. Thank y... See more


Company details

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About MedCerts

Written by the company

Refer to MedCerts, Earn Cash!

Know anyone looking to start a portable, in-demand career? Refer them & get $299! (you’ll get $299 for each person you refer that enrolls)

MedCerts Programs


MedCerts is an online school focused on in-demand certifications in healthcare and IT. Our mission is to provide better career opportunities for more individuals without the barrier of debt and end healthcare & IT vacancies.

We provide career training through innovative eLearning programs and on-the-job training through our national healthcare organization partners. Most programs range from 4 to 6 months, allowing students to get certified quickly with little to no debt.

Since 2009, MedCerts has trained over 35,000 students in over 40 career programs and over 1,000 organizations are hiring our students. For more information, visit: www.medcerts.com

Demo a program

A Better Career. Faster.

Written by the company

MedCerts Students
We think everyone should have access to education and career training, no matter their circumstances. This is why most programs range between $2000 - $4000 – exponentially cheaper than traditional higher education options. Additionally, all MedCerts programs are eligible for financing and monthly payment plans to ensure everyone has the opportunity for a better career.
MyCAA Military Spouses
The My Career Advancement Account program (MyCAA) scholarship offers military spouses of certain active duty service member ranks up to $4000 for education training, licenses, certificates and degrees. This funding is provided through the Department of Defense and MedCerts is an approved provider of MyCAA programs.
Workforce Innovation and Opportunity Act Grant
MedCerts has partnered with over 500 American Job Centers as an approved training vendor for federal workforce funds. Use unemployment training funds or the Workforce Innovation & Opportunity Act (WIOA) grant to take our short-term training programs for national certifications and end the cycle of unemployment.
Army Credentialing Assistance
Army Credentialing Assistance, as part of the Army COOL program, is available to active-duty Army, Army Reserve, and National Guard. It provides $4000 of funding annually to soldiers to augment skills, prepare for advancements, as well as help transition into civilian careers. MedCerts is an approved vendor of this funding.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Replied to 42% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,615)

449 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It's just the beginning

The only reason I didn't give a 5 star is because I have not completed my training yet but, I'm quite sure once it's all said and done I will be revisiting to upgrade my rating, what I can say thus far this process has been seamless, very easy going and Linda was my initial point of contact was just amazing easy to talk to and very informative 😊

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Linda was absolutely pristine in her…

Linda was absolutely pristine in her assistance with me getting started in this program. She provided me all information I needed to help me understand the process. She was always open and available to help answer my questions and help me through the process. Excellent assistance!

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

I worked with Mark and he was truly great! He was very patient and understanding when I would have delayed responses and was very kind every time we spoke!

September 3, 2026
Unprompted review
Rated 2 out of 5 stars

Buggy

The "skills" part of the course is not available, it keeps spinning. The course way too buggy for me.

The amount of questions in Chapter 2 and each module were overwhelmingly numerous. Perhaps breaking them down into smaller parts would keep students engaged more.

I wish there were professors and office hours we could utilise , esp for west coast students.

I honestly would not recommend the course to colleagues.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Mark was the most amazing person I've never met! He cared more than just about getting me into the program and kindness like that doesn't happen too often anymore. He also made signing up super easy! Thank you Mark!

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Mark at MedCert did a wonderful job…

Mark at MedCert did a wonderful job helping me through the initial process of getting started with a program, answering any questions I had, and explaining what the certification is all about. Thank you for your help!

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Highest Recommendation

My rep was with me every step of the way went above and beyond to help me when I had technical issues 100% would recommend

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Enrollment

I worked with Anita Stone for my enrollment and Application process. She was amazing and super helpful! 10/10 would recommend.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

I worked with Latonya

I worked with Latonya! She was LOVELY absolutely the most amazing and fun specialist that I’ve ever come across in my life. She was so genuine in providing me service and not a single complaint from her! She made me feel so comfortable and she explained step by step so easy for anyone to understand. Her fun and caring energy is to die for! ♾️/10 would choose her for any assignment.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

My advisor Linda Pine explained the…

My advisor Linda Pine explained the program very well to me and answered my questions. She has stayed in touch and helped me along the way continuing to offer her support and encouragement!! I’m very excited to start my journey!!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Normally I'm anxious about signing up…

Normally I'm anxious about signing up for different certifications or classes because there are so many things going into it especially using military assistance, but I felt so at ease. Tiffany Shackleton was amazing, patient, and overall very helpful with the process! Even with my busy life she continued to check on and help me get through the process and secure my spot to get my certification.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

MedCerts/Army COOL

Daniel Dunham was quick with reaching out and was awesome at keeping me updated throughout the process. He walked me through, step by step, from being interested in the program to the point of getting my funding. Any questions I had were easily answered by text or phone call. I am super excited to get my certification through Army COOL/MedCerts!

July 28, 2026
Unprompted review

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