Medeo Reviews 35

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the platform easy to use, highlighting the smooth user experience and user-friendly interface for creating videos. Many appreciate the AI copilot's ability to understand prompts and generate content, including scripts, music, and visuals, with some noting its effectiveness for beginners and those with basic AI knowledge. The creation flow is often described as straightforward and intuitive, making it simple to produce videos quickly. However, some people mentioned issues with the product's output, such as inaccurate rendering of prompts, unexpected elements in videos, or a lack of desired customization options. Reviewers also occasionally experienced slow generation times, choppy video playback, or problems with exporting finished videos, which could be frustrating. A few other people also felt that the platform could benefit from more advanced editing tools and clearer information regarding credit consumption.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and intuitive... See more

Product

Customers consistently note ambiguous experiences with the product, with some reviewers praising its... See more

Artificial intelligence

People report positive experiences with artificial intelligence, finding it straightforward and simple to use... See more

Application

Customers had positive experiences with the app, describing it as straightforward, simple to use, and... See more

Website

Consumers find the website to be positive, highlighting its clean, straightforward interface and ease of use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The AI copilot is great for filling in for the story you want to create even more, the free feature shows what capabilities and Options you can do on the website

Rated 4 out of 5 stars

My experience with Medeo was smooth and easy. it has predictable homepage where I can find all the needed stuff, as most application in AI industry do, like chat with a model, attachments, and siz... See more

Rated 4 out of 5 stars

Madeo is a very straightforward and simple to use application.I enjoyed that i was easily able to type in a prompt for the AI bot to complete. After typing in my prompt the website screen went dark an... See more



Contact info

3.7

Average

TrustScore 3.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Medeo - An invaluable tool for bringing a script to life

Medeo’s purpose is clear from the visuals and verbiage on the start page. The prompts are pretty clear, although and I did have a challenge initially..

I wrote 30-second script that I wanted to generate video from. I spent some time exploring the recipe boards and the last one I looked at was “Gugugaga’s Tail” so, the first video generated from my script was of a penguin character!

Then, I went back , looked at and selected the 'Animated Storyboard” script and added this script to the prompt:

Scene 1: Morning Struggle
Visual: A dimly lit bedroom. An attractive, african-american woman in her 50s sits on the edge of her bed, wincing as she slowly stands up. She clutches her lower back, her movements stiff and labored.
Audio: Soft, somber music plays.
 
Scene 2: Evening Exhaustion
Visual: The woman sits on a couch, we see the glow of the television illuminating the room as she looks tired and defeated. A bag of Doritos and other junk food are scattered around her. She takes a bite of a chip, her expression weary.
Audio: The music continues, slightly heavier.
 
Scene 3: A Healthier Choice
Visual: Bright, natural lighting. The woman sits at a kitchen table, smiling as she bites into a crisp apple. The table is filled with vibrant fresh fruits and vegetables—apples, carrots, leafy greens, and berries.
Audio: The music shifts to an uplifting, hopeful tone.
 
Scene 4: Joyful Connection
Visual: A wide shot of the woman laughing and running on the beach with her grandchildren. The sun sets in the background, casting a golden glow. She looks vibrant and full of energy.
Audio: The music crescendos, evoking joy and triumph.
 
Closing Text on Screen
"Small changes, big impact. Choose wellness.”

The initial rendering only too a few minutes, which is pretty impressive. I realized though, that since was shown eating Doritos - it could be interpreted as a negative commentary toward my favorite junk food. (I know there are a lot of folks who have much to say about that…)

It also had her situated in a run down living room, sitting on a dirty coach, wearing a dirty t-shirt and pulling a chocolate chip cookie out of a bag of chips. 🤦🏾‍♀️



The next prompt I provided: “Change scene 2 so the woman is sitting on the couch in a beautiful, living room with the woman wearing a gold leisure wear pants outfit. She should take a chip out of the bag (not a cookie) before biting it.

Then it rendered a scene with those details. It also had with empty aluminum cans laying on the couch arm and on the seat next to her, so I added this prompt: 

“remove the empty cans from the scene and add a glass of iced tea sitting on a table in front of her”

Once that was finished rendering, I noticed that the couch still looked like an inherited antique. So, I asked for it to be modernized.

Once that was rendered, completed, the Medeo’s chat reply was: 
“Updated! Scene 2 now features a sleek modern low-profile sectional sofa in a contemporary living room with clean lines and stylish decor.”

That was Kool.

The great thing is, Medea’s functionality allows for the output to be edited beautifully, and that is refreshing. Removing the need to recreate working around the stereotypes, will reflect the mastery and creativity that has clearly been used to create Medeo and attract international usage.



Take Aways: 

Very easy to Use - Making style, character appearance and scene setting changes is remarkable easy.

Professional Cinematic Use: Use of cinematic direction and styling prompts are clearly understood and suggested.

Usage Clarification:
Make it clearer that the video generated with be based upon script last clicked on. Maybe say that for a specific story - use the storyboard option. Given that was the first thing on the list, I admit I may have just missed it.


Humanistic Sensitivity:
As with many of the AI tools I’ve used, there are some glitches I’ll call “stereotypical” that I had to work around and could be interpreted as offensive. Given that offensive messaging built in to AI is typical, average and ordinary that wasn’t a surprise. I noticed when I added please and thank you to my requests, the response tone shifted to be more kind and sensitive to my needs.

In summary, this product is truly a remarkable storytelling tool. I am very impressed with the clarity of the instructions provided in the chat. Omitting the need to correct for negative stereotypes — Medeo will definitely be viewed as the exceptional tool of choice.
Absolutely Brilliant

April 4, 2026
Unprompted review
Rated 3 out of 5 stars

Medeo Review

I liked how Medeo lets you generate a video for you based on you what you type into the prompt and the customization options it provides. However, the adjustments you want Medeo to make in the prompt don't always work the way you want it and there's only so much it can do. Also, the export function doesn't work so that problem needs to be addressed. This video creation software has potential to be better but the problems need to be fixed.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Subscription issue, non-functional service, and no support response

I had a disappointing experience with Medeo.app (operated by ONE2X Technologies).

I was charged for a subscription unintentionally on March 27, 2026, and attempted to contact their support team (support at one2x.ai) within minutes of the transaction. At that time, their contact center was closed, and despite multiple follow-up emails since then, I have not received any response.

In addition, the platform itself was not functioning properly. I encountered repeated technical errors (including API-related failures) when trying to access or download generated content, which prevented me from using the service as intended.

Given both the lack of customer support and the inability to use the product due to technical issues, this experience has been frustrating. I have since initiated a dispute with my credit card provider.

I would recommend that others proceed with caution and verify refund policies and platform reliability before subscribing.

Happy to provide screenshots if helpful.

Edit 04/03/2026: Email sent to Medeo as per the response with details on my issue. Awaiting Response.

March 30, 2026
Unprompted review
Medeo logo

Reply from Medeo

Hi Vikas,

Thank you for bringing this to our attention. I'm sorry your experience with Medeo fell so far short of what we aim to provide.

What you've described to be an unintended charge, repeated technical errors, and no support response represents a problem on our part, and we take full responsibility for that.

We'd like to investigate and resolve this as a priority. Specifically:

Our team will look into why your support emails went unanswered. This is not acceptable, and we want to understand what happened.
The API errors and download failures you encountered are not standard behaviour. These are fixable issues we want to dig into.

On the billing side, once we've reviewed your account, we'll ensure a fair outcome based on what occurred.

Please reach out to us at support@medeo.com with your account email and any screenshots you have. We'll take it from there and be in touch promptly.

We understand you've already initiated a dispute with your card provider, regardless, we'd welcome the opportunity to resolve this directly with you.

Thank you again for the feedback.

The Medeo Team

Rated 5 out of 5 stars

I had written a review earlier

I had written a review earlier. I have used the product a few more times I like using it for my videos. It is very easy to edit or to add audio and create a complete video in just a few minutes

March 30, 2026
Unprompted review
Rated 4 out of 5 stars

Medeo first time use review

I just tried Medeo for the first time to generate an audition clip for a tv series idea. The creation flow and layout of the platform was very clear and intuitive; starting a project, prompting the AI, and then editing the project was very straightforward and clear.

The main issues I had were that the clip originally generated used a voice over instead of the actual actor speaking, and then when I tried to adjust this, I had run out of credits. So I wasn't really able to generate a quality clip with the free version of the platform.

Overall, I was impressed by Medeo, and if I were using the paid version think it could be a really strong tool, I just wasn't able to get what I wanted out of it with the free version alone / without buying more credits.

March 20, 2026
Unprompted review
Rated 4 out of 5 stars

Fun and Immersive AI Generative Platform

I just tried out the Medeo app, and it was such an interesting and immersive experience. This is an AI generative tool where you can create images and even video through typing in a prompt. The format was very clean, the site was easy to navigate, and the interface was user-friendly. I really loved the images and dialogues the platform generated, and they all seemed very realistic (especially the images). However, the content took very long to load, and the videos were a bit choppy when they came out, so you'll have to be patient for your content to generate. But, overall it was a great experience and tool that can be utilized for many things.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Overall this app is really easy navigate and get the video you are looking for.

Overall, this app is really easy to navigate, and it is very user friendly. I think any with basic AI knowledge will be able to navigate easily. Creation flow was really easy to understand, and it did really great job of explaining everything that was going on and what the prompts were doing. The quality of the visuals are great, far superior that other's I have seen. Editing process was easy. Having a good understanding of writing prompts or prompt guidelines is something that is really helpful for those using this platform to get the video quality that they are looking for.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS AI PROGRAM!!!!!!!!

I WOULDN'T GIVE ONE STAR IF I DIDN'T HAVE TO. IT IS THE WORST PROGRAM. THE PLAYBACK DOESN'T WORK, PAGE FREEZES CONSTANTLY, I CAN'T EVEN USE THE ONE AND ONLY PROJECT BECAUSE OF ERRORS, USED MY ENTIRE MONTHLY ALLOTMENT OF COINS IN THIS ONE PROJECT AND I WAS UNABLE TO TOP OFF COINS TRIED 10 TIMES. I PAID FOR ONE YEAR UPFRONT BECAUSE YOU CAN'T REALLY TRY FOR FREE. IF YOU CANCEL SUBSCRIPTION NO REFUND. THIS IS MY BUSINESS AND MY PROJECT IS NOW LATE. BEEN TRYING TO REACH SUPPORT SINCE FRIDAY. IN THE MIDDLE OF CONVERSATION BE BACK MONDAY. LOGGED IN THIS MORNING AT 10:30am BE BACK TOMORROW. 10AM-6PM ARE TO BE SUPPORT HOURS.

March 16, 2026
Unprompted review
Medeo logo

Reply from Medeo

Hi Cat,
First off, I’m really sorry for the experience you’ve had. What you’re describing is absolutely not the standard we aim for, especially when it impacts your business and timelines.
We take issues like playback errors, freezing, and coin usage very seriously. This is not something you should be running into, and we want to get this resolved for you as quickly as possible.

A few important points:
The issues you mentioned (playback + freezing + coin usage) are not expected behavior and likely tied to a specific bug or project state we can fix.
Top-up failures should never happen repeatedly, we need to investigate this on our end.
Support delays over multiple days are not acceptable, especially when you’re mid-project.

We’d really like to prioritize your case immediately and make this right.

Could you please send us:
Your account email that you used for Medeo
And even a short screen recording if possible so we can check your case
You can send this directly to support@medeo.com.

Regarding billing and your annual plan, once we review your case we’ll make sure a fair solution is provided based on what happened here.

We appreciate you raising this, even though the experience was frustrating.
Let’s fix this properly.

Rated 5 out of 5 stars

I have tried a lot of AI video tools but Medeo hits different

I have tried a lot of AI video tools, but Medeo.app is definitely my favorite. They have a basic chat where you talk to the AI and produces video output. It is very easy to use. I actually then tried a vague prompt just to see what would happen and it generated a very well-versed video. The creation flow was very smooth.

While the generation speed is OK because it creates AI videos based off AI photos, the final result makes the wait worth it! Along with that, the voiceovers and characters sound great and aren't buggy. Overall, it has made my life easier!

March 9, 2026
Unprompted review
Rated 4 out of 5 stars

Being a free user is good but very limited.

Using medeo to make my videos using AI is pretty simple! The main advantage this site has is how simple you can make any video you imagine. You can also use the many templates that they give you on the site. Another positive is after making the video you can edit it to your like to better fine tune your vision. You don't have to be a professional editor to do this.

Now the main reason I gave this a 4 star rather than a 5 is due to one reason. As a free user you can't really do much. This is understandable, but as someone who is new to AI video creation, I would want to try out the product before fully committing. There should be some way to earn extra free credits. Another improvement is in the editing window, maybe reduce the amount of credits that will be used when editing or not use any at all, that way I can see if the app can truly make my vision, as the first video produced wasn't what I imagined it to be.

But overall I would recommend his product for you to try out! It is fun to use.

February 16, 2026
Unprompted review
Rated 4 out of 5 stars

My overall experience with the app was…

My overall experience with the app was pretty great the app was user friendly and the graphics were very attractive the process from logging in to creating an idea video was smooth. Some minor bugs/issues should be solved for even better usability.

February 13, 2026
Unprompted review
Show reviews in all languages. (35 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look