This is the second time I’ve been asked to write a review in order to receive a refund. The first time, I gave a 5-star review in good faith. Unfortunately, that trust was misplaced. It's now bee... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jas was very attentive to my request and has promptly responded to my attention. I wanted to cancel the account as it was registered by mistake, so nothing wrong about it ; just that I didn’t want to... See more
Good morning. After being very angry about the money that was debited from my account I send a mail and just a few hours later Kia answered me and told me that he cancelled the subscription and he... See more
I was having trouble with my membership account and contacted customer service. I was connected to a staff member named Declan who was absolutely really friendly and so helpful . He's response to my c... See more
4.2
Great
164 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a subscription that I did not…
I had a subscription that I did not know of, I contacted them and they were understanding and assisted me in canceling the subscription so no further charges were taken AND offered a refund.
June 17, 2024
Unprompted review
refunds after account cancellation
They are giving me my refund after cancelling the account
June 7, 2024
Unprompted review
Jeremy contacted me regarding a refund…
Jeremy contacted me regarding a refund due to me by Mediatv.
June 4, 2024
Unprompted review
Great 21/05/2024
May 20, 2024
Unprompted review
I got a call from ageline and the…
I got a call from ageline and the problem was resolved
May 14, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.