Response to Medicadepots response
I am responding once again to Medicadepots response to my negative reviews. Now, they claim to have been attempting to refund $ 235.00 since January 2023. This money has been owed since October 2021. They claim my financial institute must have closed down because the refund has “bounced back”.Apparently no one informed Chase they no longer exist.😂. They have stated several times that they have emailed me. I have never received an email. Next , if I want they can send me a prepaid Visa card, just waiting on my email. 😂 It is a waste of time calling or emailing.
I have posted on Scamadvisor; Twitter and notified the Attorney General of Canada since this company claims to be located in Canada, awaiting follow up. I will never receive a refund; however, I have many avenues where I can warn other potential victims.I had not planned to waste my time posting on Trustpilot again. Could not allow another dishonest response from Medicadepot to make it appear they are addressing this issue. If this was the case , why have I not received a refund ? They have my address; telephone number and email. I have a plethora of correspondence that has been ignored by Medicadepot. A letter from the FDA and a notice from the BBB r/t this company, both stating they cannot locate this company. Be aware,Trustpilot has confirmed a company can pay to have a review removed. Post on other venues.
Reply from Medicadepot
We understand your frustration, and we apologize for the prolonged issue regarding your refund. We assure you that we take this matter seriously and are actively working to resolve it.
We genuinely appreciate your feedback and concerns.
To expedite the resolution of this matter and facilitate the investigation of this refund request, we kindly request you provide us with updated contact details or an alternative method of communication that you find convenient.
Please share your preferred email address, phone number, or any other contact method you prefer. Additionally, you can reach out to us directly at 1-866-892-2032 to ensure smooth communication.
Your cooperation is vital in helping us address this issue effectively and promptly. We're committed to resolving this matter to your satisfaction.
Thank you,
The Medica Depot Team