Medicalpoint International Hospital Reviews 16

TrustScore 3.5 out of 5

3.6

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Company details

  1. Hospital
  2. Medical Center

Written by the company

Dear Guest, We are happy to welcome you to the biggest private university hospital with modern infrastructure, experienced professionals and quality healthcare services certified by JCI and BSI accreditation in Aegean Region and also in the third largest city of Turkey.


Contact info

3.6

Average

TrustScore 3.5 out of 5

16 reviews

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Rated 1 out of 5 stars

This hospital only cares for money

This hospital only cares for money. They don't give a damn about people's wellbeing. They have a racist policy. Foreigners who live, work pay taxes, have sgk and private insurances here are banned from this hospital.

February 16, 2026
Unprompted review
Medicalpoint International Hospital logo

Reply from Medicalpoint International Hospital

Dear Betsy,

We are sorry to read that you feel this way.

MedicalPoint International Hospital provides care to patients of all nationalities without discrimination. Our admission and insurance procedures are based solely on official regulations and agreements with insurance providers.

If you experienced any difficulty, we kindly invite you to contact us directly so we can review your case and provide clarification.

Your feedback is important to us, and we remain committed to delivering respectful and high-quality care to all our patients.

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Rated 5 out of 5 stars

International Support


The professionalism and genuine compassion of the international staff ( Mr. Ahmed & Mr. Jonathan) was outstanding. We felt supported and cared for throughout our experience. Thank you for your dedication and kindness.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great care and guidance

Great experience, I was helped by Ahmed which translated everything for me and guided me through the exams! They were really accommodating, I was a bit scared at first as I was in a foreign country dealing with healthcare systems but everything was very easy, smooth and efficient, I would definitely recommend!

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Best hospital experience ever

I am truly grateful for the exceptional care my mum received at this hospital. Words cannot express how much they have meant to us. Ms. Arzu went above and beyond, making all the necessary arrangements and being there for us day and night, even over the weekend. Dr. Humayun Kakar, the cardiologist, is truly outstanding. What an exceptional Dr. Unlike many hospitals, this one prioritizes patient care without the worry of being overcharged. Every nurse and staff member exemplifies top-notch professionalism and compassion. I am forever thankful for the support we received during such a challenging time. Everyone deserves this level of care in difficult moments. Thank you, Medical Point, from the bottom of my heart.

July 12, 2025
Unprompted review
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Rated 5 out of 5 stars

The Best Hospital Ever

This hospital was absolutely amazing.. i went for a gastric sleeve 1 week ago through another company and i have never ever experienced care like it.

the first night i arrived every nurse who was going to be looking after me that weekend came in to show there face and meet me, they made me feel comfortable made sure i had everything i needed and then i went off to sleep

the next morning i was scheduled for surgery late morning and the nurses were so delicate and kind whilst doing all the necessary tests they had to do on me..

I then went down to have so many extensive tests done, ECG, Heart scan, thyroid scan, kidney & live scan, breathing test on my lungs, i had an appointment with a psychiatrist and a dietician before surgery too!

Then i was taken to endoscopy i was quite nervous and the doctors and nurses really put me at ease telling me i would be ok, i have nothing to worry about and made me feel as comfortable as possible.

I then went straight into surgery, i met my amazing surgeon Dr Muzaffer Onder Oner again right before surgery and he put me at so much ease again, I then woke up from surgery and for the 2 days after surgery i had nurses coming in to see me and check on me every 30 minutes, always making sure i was comfortable, feeling ok, my cannulas kept getting blocked and i ended up having 4 cannulas in different areas and they were just so gentle and patient with me.. if i pressed the bell someone was in my room with in 5 seconds every time, if i requested my bed changing someone was in my room ready to change my bed quicker than i was able to get out of it, if i needed to go for a walk a nurse would be with me supporting me for as long as i needed them too, i really felt like i was in the care of my own family they took so much pride in there jobs and were proud of where they worked and who they worked for they were very hard working constantly

The hospital is also really well looked after, really modern, smells lovely, rooms are cleaned everyday whilst your there they really do look after it

If i was to ever need any other medical treatment i will now go here every single time ❤️ thankyou so much medical point!

October 26, 2024
Unprompted review
Medicalpoint International Hospital logo

Reply from Medicalpoint International Hospital

Thank you so much for sharing your wonderful experience with us! We are truly delighted to hear about your positive journey and how well our team, including Dr. Muzaffer Onder Oner, took care of you. At Medical Point, patient comfort and exceptional care are our top priorities, and it warms our hearts to know that you felt so supported during your stay. Your kind words about our staff and facilities mean the world to us, and we are honored to have earned your trust. If you ever need further care, we’ll always be here for you. Wishing you a smooth recovery and all the best in your health journey! ❤️
Rabia - Medical Consultant

Rated 5 out of 5 stars

The foreign language support staff are wonderful

The foreign language support staff make trips to this hospital go much more smoothly than they would if you tried to muddle through unaccompanied. They are always so helpful and positive and good at helping to get things done quickly.

August 6, 2024
Unprompted review
Medicalpoint International Hospital logo

Reply from Medicalpoint International Hospital

Thank you for your kind feedback! We’re thrilled to hear that our foreign language support team made your visit smoother and more comfortable. Your recognition of their positivity and efficiency means a lot to us.
Rabia - Medical Consultant

Rated 5 out of 5 stars

I recently had the opportunity to…

I recently had the opportunity to experience the exceptional care and expertise of Dr. Ozgur Firat at the Medical Point hospital. My mom underwent a hernia operation under his care, and I couldn't be more impressed with the results. Dr. Firat is an incredibly skilled and knowledgeable surgeon who displayed the utmost professionalism throughout the entire process.

From the initial consultation to the post-operative care, Dr. Firat made sure that my mom felt comfortable and well-informed. He took the time to explain the procedure in detail, addressing any concerns we had with patience and empathy. His expertise and precision were evident, and my mom's successful recovery is a testament to his exceptional surgical skills.

Furthermore, I would like to acknowledge Ruby, the warm-hearted international patient specialist at the hospital. Ruby played a vital role in ensuring that my mom's experience at the Medical Point hospital was seamless and stress-free. She went above and beyond to provide personalized care, making us feel welcomed and supported throughout our time there. Ruby's compassion and dedication truly made a difference in our overall experience.

Overall, I can confidently say that Dr. Ozgur Firat and Ruby exceeded our expectations at the Medical Point hospital. Their expertise, professionalism, and genuine care for their patients are truly commendable. I highly recommend Dr. Firat for any surgical procedures, and Ruby for her outstanding support as an international patient specialist. They are both valuable assets to the medical team, and I am grateful for their exceptional service.

July 14, 2023
Unprompted review
Medicalpoint International Hospital logo

Reply from Medicalpoint International Hospital

Hi! This is Evrim from Medical Point International Hospitals. I am the manager of International Patients Department. I would like to thank for your kind comment about our hospital, and so sorry to hear that you aren't pleased with the Agency you came with. As Medical Point International Hospitals, we have our own International Patient Representatives, and we are a great team. For your future inquiries, you can always contact us directly.
Best!
Evrim

Rated 5 out of 5 stars

What a great hospital the staff were so…

What a great hospital the staff were so helpful and looked after me so well thank you Ruby and the team . my operation went as planed Dr H and his amazing team at the hospital were the best if anyone is thinking of going to turkey this hospital is the place to go I totally recommend this hospital contact Ruby she will help you ,,Dr H and his staff will make sure you go home smiling

May 9, 2023
Unprompted review
Medicalpoint International Hospital logo

Reply from Medicalpoint International Hospital

Hi! This is Evrim from Medical Point International Hospitals. I am the manager of International Patients Department. I would like to thank for your kind comment about our hospital, and so sorry to hear that you aren't pleased with the Agency you came with. As Medical Point International Hospitals, we have our own International Patient Representatives, and we are a great team. For your future inquiries, you can always contact us directly.
Best!
Evrim

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Rated 5 out of 5 stars

I stayed here April 2023

I stayed here April 2023. I cannot fault the staff here all were absolutely brilliant..Although I wasn't pleased with the level of effort from the reps from the company I went with the actual hospital/surgons/staff are brilliant. They go above and beyond to make sure you have the maximum treatment and checks u need.

April 11, 2023
Unprompted review
Medicalpoint International Hospital logo

Reply from Medicalpoint International Hospital

Hi! This is Ezgi from Medical Point International Hospitals. I am the manager of International Patients Department. I would like to thank for your kind comment about our hospital, and so sorry to hear that you aren't pleased with the Agency you came with. As Medical Point International Hospitals, we have our own International Patient Representatives, and we are a great team. For your future inquiries, you can always contact us directly.
Best!
Ezgi

Rated 5 out of 5 stars

Best Medical experience and hospitality

The reception was amazing, I felt so welcomed and safe when I arrived in Turkey. After a tiring flight to I was relieved to find my ride waiting for me. The international service team treated me so well. The hospital had the best entrance ever! The facility was so modern and busy too. Overall, they made my stay at the hospital amazing, even after my procedure I still got 24/7 service, the doctors constantly came to check on me and the hospital nurses were very attentive to my needs. I am very happy with the results of my procedure, the doctor did a wonderful job. I would strongly recommend Medical Point International to anyone looking to have any form of plastic surgery, I guarantee you would get the best results.

November 23, 2022
Unprompted review
Medicalpoint International Hospital logo

Reply from Medicalpoint International Hospital

Hi! This is Evrim from Medical Point International Hospitals. I am the manager of International Patients Department. I would like to thank for your kind comment about our hospital, and so sorry to hear that you aren't pleased with the Agency you came with. As Medical Point International Hospitals, we have our own International Patient Representatives, and we are a great team. For your future inquiries, you can always contact us directly.
Best!
Evrim

Rated 5 out of 5 stars

Absolutely brilliant experience from…

Absolutely brilliant experience from start to finish my coordinator Burak has been extremely helpful and has answered all of my questions. My Surgeon Mustafa Ozner Onder was brilliant, he came and saw me each day following surgery and was very informative. Before surgery the hospital ran many tests and weee very thorough. Since returning my coordinator has messaged most days to check on my recovery. The hospital is really clean and the hotel stay at the Hilton was lovely. Overall great experience and highly recommend !

October 19, 2022
Unprompted review
Medicalpoint International Hospital logo

Reply from Medicalpoint International Hospital

Hi! This is Evrim from Medical Point International Hospitals. I am the manager of International Patients Department. I would like to thank for your kind comment about our hospital, and so sorry to hear that you aren't pleased with the Agency you came with. As Medical Point International Hospitals, we have our own International Patient Representatives, and we are a great team. For your future inquiries, you can always contact us directly.
Best!
Evrim

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