Medicaltravelinsurance.co.uk Reviews 

1,834
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Update from 17th July Please note lowest rate you can give is one star. My son who had been stabbed in Colombia was hospitalised for 6 days. He is in a poor state of health and has st... See more

Rated 5 out of 5 stars

I usually use payingtoomuch.com for travel insurance, as I have pre existing medical conditions. But their page was slow & would not load my medical conditions. Medicaltravelinsurance.co.uk was next o... See more

Company replied

Rated 5 out of 5 stars

One of the best Travel Insurance sites I’ve used, easy simple website. Over seventy with medical history but came up with excellent prices with good cover, cheaper than the so called top provider I u... See more

Rated 5 out of 5 stars

On realising that my holiday insurance ended the day I leave a distant land, and expired mid-air before landing in the uk I was in a panic. After phoning the company and explaining the situation I... See more

Company replied

Company details

  1. Insurance Agency
  2. also in
  3. Travel Agency

Written by the company

Travel insurance for those who pre-existing medical conditions with a quick and easy online medical screening process. Declare all your conditions in a matter of minutes and get a wide range of travel insurance products in one place.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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3.9

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(1,834)

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Rated 5 out of 5 stars

Quick response.

As a follow-up they acted quickly to resolve my concerns.

February 4, 2020
Unprompted review
Medicaltravelinsurance.co.uk logo

Reply from Medicaltravelinsurance.co.uk

We are pleased that you received great customer service from our team, and that your issue was amended quickly and efficiently. We appreciate your feedback.

The Medical Travel Insurance Team

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Rated 5 out of 5 stars

Excellent.

All was easy to sort out and get cover for the follow on insurance.

February 2, 2020
Unprompted review
Medicaltravelinsurance.co.uk logo

Reply from Medicaltravelinsurance.co.uk

Many thanks for taking the time to share your positive feedback on your recent experience, Mr Galley!

The Medical Travel Insurance Team

Rated 5 out of 5 stars

Excellent service

After a failed attempt to access a quote online, due to a fault on the website, I was delighted with the swift and efficient service by telephone. I spoke to two different female operators on two different occasions and both were friendly and very helpful.
Good choice and value too.
Highly recommended

January 28, 2020
Unprompted review
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Reply from Medicaltravelinsurance.co.uk

We apologise for the inconvenience you experienced whilst using our website. However, we are pleased that you received great customer service from our team, and will pass your comments on to them.

The Medical Travel Insurance Team

Rated 5 out of 5 stars

Although the medical questions took a…

Although the medical questions took a long time your staff helped me to get a good deal

January 28, 2020
Unprompted review
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Reply from Medicaltravelinsurance.co.uk

We are pleased that you received great customer service from our team, Keith Peachey! Thanks for your feedback!

The Medical Travel Insurance Team

Rated 5 out of 5 stars

Truth

Clear, polite and precise. Details all clear and accurate

January 26, 2020
Unprompted review
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Reply from Medicaltravelinsurance.co.uk

We are delighted that you had a great experience, Mrs Diane Prosser. Many thanks for your positive feedback!

The Medical Travel Insurance Team

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Rated 4 out of 5 stars

Helpful with a reasonable quote

January 21, 2020
Unprompted review
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Reply from Medicaltravelinsurance.co.uk

Many thanks for taking the time to share your positive feedback on your recent experience, Mr Aubrey!

The Medical Travel Insurance Team

Rated 5 out of 5 stars

Experience shows

Experience shows! Patient, and efficient!

January 14, 2020
Unprompted review
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Reply from Medicaltravelinsurance.co.uk

We are delighted that you received great customer service from our team, Andrea Jane Ledger! Many thanks for taking the time to share your positive feedback on your recent experience.

The Medical Travel Insurance Team

Rated 5 out of 5 stars

the lady on the phone was so kind and…

the lady on the phone was so kind and helpful from the first call until I got back to go with the quote could not do enough for us

January 12, 2020
Unprompted review
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Reply from Medicaltravelinsurance.co.uk

We are pleased that you received great customer service from our team, Mr Aldridge! Thanks for
your feedback!

The Medical Travel Insurance Team

Rated 4 out of 5 stars

Jenny was professional and very…

Jenny was professional and very helpful. Providing almost equivalent cover for a reduced premium

January 7, 2020
Unprompted review
Medicaltravelinsurance.co.uk logo

Reply from Medicaltravelinsurance.co.uk

We are pleased that you received great customer service from our team! Thanks for
your feedback!

The Medical Travel Insurance Team.

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Rated 5 out of 5 stars

recent experience

very easy to purchase online and an excellent price

January 5, 2020
Unprompted review
Medicaltravelinsurance.co.uk logo

Reply from Medicaltravelinsurance.co.uk

Thank you for your positive feedback. It is great to hear that you had a smooth process when purchasing your insurance with us!

The Medical Travel Insurance Team.

Rated 5 out of 5 stars

Very pleasant and helpful

Very pleasant and helpful. Did manage to get cover although not for one condition. Not expensive for an annual policy.

December 31, 2019
Unprompted review
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Reply from Medicaltravelinsurance.co.uk

Thanks for your positive comments, and for choosing Direct Travel Insurance, Mrs Aldred!

The Medical Travel Insurance Team.

Rated 5 out of 5 stars

1st class Service

After doing everything online& accepting policy, I made mistake , so phoned customer service, explained problem, all sorted within 5 minutes.

December 26, 2019
Unprompted review
Medicaltravelinsurance.co.uk logo

Reply from Medicaltravelinsurance.co.uk

We are pleased that you received great customer service from our team! Thanks for
your feedback!

The Medical Travel Insurance Team.

Rated 5 out of 5 stars

Gave plenty of options.

December 10, 2019
Unprompted review
Medicaltravelinsurance.co.uk logo

Reply from Medicaltravelinsurance.co.uk

Many thanks for taking the time to share your feedback on your recent experience.

The Medical Travel Insurance Team

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Rated 5 out of 5 stars

Insurance upgrade.

Very quick and easy phone call to upgrade our travel insurance to worldwide. Lady on the other end of the phone was very pleasant and easy to speak to.

November 22, 2019
Unprompted review
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Reply from Medicaltravelinsurance.co.uk

We are pleased that you received great customer service from our team, Mr William Dopson! Thanks for your feedback!

The Medical Travel Insurance Team

Rated 5 out of 5 stars

Very easy website and great price.

November 21, 2019
Unprompted review
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Reply from Medicaltravelinsurance.co.uk

That is great to hear Joan! We are pleased that you have found our website very easy to use, and that you had a smooth process when purchasing your insurance with us. We appreciate your feedback.

The Medical Travel Insurance Team

Rated 5 out of 5 stars

Travel insurance

Travel insurance
I found the service excellent everyone was really helpful nothing too much trouble for them A1 service

November 21, 2019
Unprompted review
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Reply from Medicaltravelinsurance.co.uk

We are delighted that you received great customer service from our team, Mrs Sylvia Wait! Many thanks for taking the time to share your positive feedback on your recent experience.

The Medical Travel Insurance Team

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Rated 5 out of 5 stars

Transaction carried out quickly and a…

Transaction carried out quickly and a swift answer given to a query.

It remains to be seen, of course, how efficient they would be in the event of a claim!

November 19, 2019
Unprompted review
Medicaltravelinsurance.co.uk logo

Reply from Medicaltravelinsurance.co.uk

That is great to hear Mr Patrick Hennessey! Thank you for choosing Medical Travel Insurance!

The Medical Travel Insurance Team

Rated 5 out of 5 stars

Excellent service arranging insurance.

November 19, 2019
Unprompted review
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Reply from Medicaltravelinsurance.co.uk

We are pleased that you received great customer service from our team, GKL! Thanks for
your feedback!

The Medical Travel Insurance Team

Rated 5 out of 5 stars

Recommended by friends of a similar…

Recommended by friends of a similar age(75+) and pleased that I was offered the insurance I needed at a competitive annual premium.

November 19, 2019
Unprompted review
Medicaltravelinsurance.co.uk logo

Reply from Medicaltravelinsurance.co.uk

Many thanks for taking the time to share your feedback on your recent experience, Mr Parr!

The Medical Travel Insurance Team

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