MedicareAdvantage.com Reviews 

2,981
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being articulate, professional, and knowledgeable, patiently guiding them through various plans and options. Many people highlight the exceptional customer service, noting that representatives are helpful, polite, and take the time to explain everything clearly and thoroughly. The overall service provided is described as smooth, professional, and stress-free, making the process of choosing a plan much simpler for consumers. However, some customers also noted issues with the user experience, mentioning long call times and the need to repeat information. A few other people also felt that they did not learn enough about all their options or experienced gaps in coverage due to plan changes.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful, respectful, and patient... See more

Service

Customers had positive experiences with service, often praising the professionalism and helpfulness of the... See more

User experience

Clients share positive opinions on user experience, with many reviewers highlighting the knowledgeable and... See more

Subscription

Consumers find subscription experiences to be ambiguous, with some expressing satisfaction with choosing new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The licensed agent was so articulate and professional. He was very knowledgeable about Medicare Advantage Plans in Arizona. After sharing my current health status he offered a plan that sounded very... See more

Rated 5 out of 5 stars

I had been overwhelmed by all the Medicare Advantage options, but working with the team at MedicareAdvantage.com made everything so much simpler. My agent patiently walked me through every plan, asked... See more

Rated 5 out of 5 stars

Selecting a Medicare Advantage plan can be daunting. But with the help of Medicare Advantage's licensed Insurance Agent, Patrick, I am confident that I selected a plan to fit my unique needs. Patric... See more

Rated 5 out of 5 stars

Lauren Freeman, was very clear explaining the different choices that would work for me, she wanted to make very clear the pros and cons of each one before deciding. I am sure that i choose the best op... See more


Company details

  1. #14 of 23 best companies in Health Insurance Agency
  2. #54 of 117 best companies in Insurance Agency

Information provided by various external sources

Expand your Medicare coverage with a Medicare Advantage Plan. Some plans may offer additional coverage for prescription drugs, dental and vision.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,981)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best sevice ever !!

My experience was great because of one person who was outstanding in her service to helping me get started with Medicare Advantage her name is Brittney Garcia. 5 star all day long.

May 12, 2025
Rated 5 out of 5 stars

Sarah Rose Burnett was so helpful

Sarah Rose Burnett was so helpful, she didn’t rush me or get upset when I didn’t understand something, or when I asked a question and we had to go way back. She explained everything so well I almost understood everything. But you know, I’ll have to call back with a question, but that’s my fault, so give her an A plus!!!

May 12, 2025
Rated 5 out of 5 stars

Representative Marcus Thomson

Your licensed representative, was very courteous, professional, and very patient with me in going over all my needs for my plan and helped me find a doctor where I was recently seen. I was even told my plan came with a fitbit watch. It helps because I had wished to do more walking and don't have one. Overall, he did an awesome job.

May 9, 2025
Rated 4 out of 5 stars

Angel did well

Our agent, Angel, spent a lot with us, answered all of our questions. My only concern is that the process took a long time, over an hour. Seems there could be some streamlining done.

April 28, 2025
Rated 5 out of 5 stars

Personable

The initial contact was very pleasant. The agent, Deja king seemed very knowledgeable, helpful and friendly.

April 3, 2025
Rated 1 out of 5 stars

Cost of drugs way to high.

1. Your agents don't know that with UHC Brilinta (vital for patients of heart attacks) costs over $400.00 because your health plans do not allow the use of discount coupons.
2. They insist in telling me that Brilinta costs $47.00 when it doesn't because of item 1 above.
I have decided to switch to Humana to reduce the costs of my prescriptions.

March 5, 2025
MedicareAdvantage.com logo

Reply from MedicareAdvantage.com

Tighe, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 862-296-5338 so we can assist you.

Rated 3 out of 5 stars

I sure hope that this medical plan can…

I sure hope that tris medical plan can actually supply my needsb

March 3, 2025
MedicareAdvantage.com logo

Reply from MedicareAdvantage.com

Migdalia, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 862-296-5338 so we can assist you.

Rated 1 out of 5 stars

I would have given a 0 rate if I could

I would have given a 0 rate if I could. Too much to type, needless to say, we still don't know if Danny has insurance as the calls were been cut off twice!!!!!! No one bothered to call back! Horrible!!!!

March 4, 2025
MedicareAdvantage.com logo

Reply from MedicareAdvantage.com

Danny, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 862-296-5338 so we can assist you.

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