I had been overwhelmed by all the Medicare Advantage options, but working with the team at MedicareAdvantage.com made everything so much simpler. My agent patiently walked me through every plan, asked... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #17 of 22 best companies in Health Insurance Agency
- #68 of 113 best companies in Insurance Agency
Information provided by various external sources
Expand your Medicare coverage with a Medicare Advantage Plan. Some plans may offer additional coverage for prescription drugs, dental and vision.
Contact info
Linwood Plaza 96, 07024, Fort Lee, United States
- medicareadvantage.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
HUMANA: with: Tyler Jackson
Tyler Jackson made me a believer. Tyler took his time with this this old lady. He made sure I understood every step of the process. I feel Tyler led me to the HUMANA plan which meet .y need best.
Ask whatever you need to know.
The person who talked to me was very pleasant and patient. She explained everything and answered all my questions. Afterwords I felt I had made the right choice.
Helpful Reps
I have been trying to get help to…
I have been trying to get help to navigate through the confusion of Medicare for a month since I turned 65
I found this site and so glad I did. My rep Rita took so much care and time to help me figure things out. I think if everyone had someone on their side like her, everyone wouldn't be so frustrated and confused like I was.
were helpful and knowledgeable......
My wife normally deals with medical stuff. But I have had the opportunity to call them in the past. They were friendly and very helpful to an old boy like me.
The one I talked to was helpful and knowledgeable. I would feel okay about calling them again for help.
Michelle was the best customer service…
Michelle was the best customer service rep that I have dealt with in quite some time. She made me feel at ease going through the Medicare process. She is a top-notch employee.
He was extremely helpful and…
He was extremely helpful and knowledgeable of your product and answered everything I asked of him
William Was The BEST
William Lanier was the BEST! He worked with me for a LONG time, was pleasant, and VERY helpful. He really went "beyond the call of duty." He deserves a raise!
May use AI-assist with repliesRead more
SCAM worthy! Huge waste of time. Double talk. Dishonest.
Huge waste of time!

Reply from MedicareAdvantage.com
Agent Brian Thompson did an excellent job!
Agent Brian Thompson did an excellent job of being clear and precise, and answering all of our questions.
Breath of fresh air.
Shannon was great and very explanatory about everything. I'm so glad I made the call, turned out better than I thought.
SUPER
Vivian Gross was wonderful in explaining and going over my new Human Community HMO/POS plan.
Hearing Aid benefit is a rip off
Hearing Aid benefit is a rip off - I thought initially I would not be charged- they tell you after sign-up that they use a sliding scale - $1,800 per ear later notified- As soon as open season is here dropping Etna- Signing up for plan F under Medicare which I am eligible.

Reply from MedicareAdvantage.com
Very helpful and patient with explaining all the information
Sarah was very helpful and knowledgeable. She was polite and patient when explaining all the information. Anderson was polite and helpful too.
Lexie Smith is a phenomenally complete …
Lexie Smith is a phenomenally complete licensed insurance agent. She is the most customer service oriented person I have ever dealt with when it comes to me being able to complete this process. She left no stone unturned, no question unanswered. At 72 years old and in great health, both physically and mentally, Lexie took me step by step through the entire process without so much as a hitch. She was clear and concise throughout the whole process. She acquired the doctors and dentist needed with names, addresses, phone numbers, and locations of each. Usually I eould have to do that myself. I can't say enough positive things or Sing enough praises on behalf of Lexie Smith. If Aetna is as accommodating as the representative of the company, then I'm in for complete satisfaction. Thank you Aetna for having her as a part of your team. She has solidified the peace of mind every senior citizen should experience as we get older. Thank you.
Joseph was very helpful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







