MedicareSupplement.com Reviews 

2,831
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, extremely patient, and genuinely helpful when guiding them through various insurance choices and answering every question. Consumers frequently mention that representatives make complex decisions much easier to navigate while maintaining a warm, friendly, and professional attitude throughout the entire conversation. Some reviewers were not happy with final outcomes, mentioning specific disappointing experiences like being denied coverage after spending considerable time or lacking proper direction on supplemental policies. A few individuals also shared experiencing communication hurdles or feeling that certain application steps were left entirely incomplete during their interactions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as knowledgeable, patient,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing great satisfaction with... See more

Service

Customers had positive experiences with service, frequently praising agents who were professional, friendly,... See more

User experience

People report positive experiences with user experience, highlighting that knowledgeable agents explained... See more

Price

Consumers find price to be positive, highlighting significant savings and affordable monthly premiums secured... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Filled out the online questionnaire late one evening for Medicare Supplemental insurance. At 9am next morning received a phone call. The agent had my questionnaire, verified my identity and explained... See more

Rated 5 out of 5 stars

My phone calls answered very quickly by David Volkert. He is very knowledgeable with his job and helped me immensely. To get back into a Medicare supplement insurance policy from Mutual of Omaha Insu... See more

Rated 5 out of 5 stars

Robert Taylor is one of the best insurance agents I’ve ever worked with. I sold Health/Life insurance in 2009-2010 so I know how difficult it can be for customers to understand all the complexities... See more

Rated 5 out of 5 stars

This isn't the company that I intended to call, but you might say that Divine Intervention must've been in play. Robert was so helpful and informative and I believe he saved me from making a costly er... See more


Company details

  1. Insurance Agency
  2. also in
  3. Health Insurance Agency

Information provided by various external sources

Learn about Medicare, Medicare Supplement, and Medicare Advantage coverage, benefits, and eligibility. Use our form to get quotes for Medigap coverage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,831)

142 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Robert Taylor was our agent

Robert Taylor was our agent. He spent much time trying to help us find a more affordable plan than we are in. Unfortunately nothing worked out at this time due to meds my husband and I both take. We will revisit this with Mr Taylor in the future. His patience and effort meant so much!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Robert Taylor was very professional and…

Robert Taylor was very professional and courteous. He took the time to explain everything and any questions I had, he explained themin an easy to understand manner. He is truly an asset to your company and should be acknowledged for same. I would highly recommend him to anyone needing Medicare.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Robert is great to work with

I enjoyed working with Robert very much. He answered all of my Medicare Part B Supplement plan questions and has an excellent "bedside manner". He made a stressful experience much better. I recommend him to others who need help with Medicare.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Robert Taylor

This was my first conversation with Robert Taylor of TZ Insurance, working as a representative for Mutual of Omaha. I found Robert to be very helpful. He was quite clear in his explanations, did not rush me in any way, and provided plentiful information. He answered my questions and was, in addition, both personable and friendly. I look forward to working with him in the future.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Our experience

Or agent was totally knowledgeable and professional and was able to explain any questions I had. Easy to change plans and as far as we can see, highly worthwhile.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Mutual of Omaha>Just called David Volkert because i…

Just called David Volkert because i thought something got messed up but he explained everything to me in great detail.I just misunderstood and i love his explanation.Hope you give him a raise or promotion.He is very good at his job and very patient.Thank you so very much:)Joe N.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

I appreciate Sherri Mack so much!

I appreciate Sherri Mack so much for helping me and my husband navigate the Medicare world with all of its tentacles. She is pleasant, responsive, knowledgeable, and easy to work with. I love having her name in my contact list and would recommend her unconditionally to anyone

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

I was just looking for information

I was just looking for information. Robert Taylor of TZ insurance called me and I told him what I needed. Honestly, it was uneasy for me at first. Sining up for anything over the phone was very stressful but Robert Taylor was like an angel sent for me at that day. He was professional, so helpful, knew everything, answered all my questions.
Thank you Robert ! I appreciated the time you gave me and got me signed up a great premium that is right for me and helped me with Medicare part A and B.
Robert Taylor thank you so much.
Highly recommend.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with representative

I talked to David Volkert and he was very knowledgeable and very helpful to me in choosing my plan He was very professional at the same time caring and patient
Thank you David for your help
This is 1st time I am using Mutual of Omaha and I feel good about choosing the company

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Sherri L MacK was a tremendous help…

Sherri L MacK was a tremendous help last December when my husband and I were looking at insurance companies for our Medicare Plan F. I was very confused and was having a hard time. Sherri explained to us that Plan F coverage does not change when we change insurance companies. She spent hours with me on the phone helping us find different insurance companies. If we had not changed companies my husband and I would both be paying over $500 a month in premiums. Now my insurance premium is $277.88 and my husband’s is now $391.12. That is a tremendous savings of over $300 a month, over $3600 for the year!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

David Moberly was a great help in…

David Moberly was a great help in setting up a Blue Cross Supplement for my disabled daughter Gail.
Gail lives in a facility for Special Needs people and her medical insurance has always been handled by them. I recently came to my attention that she has been covered by Medicare and MediCal. I don't want the MediCal coverage for her and worked to cancel it as soon as I realized the Facility had automatically been using it for her for years. David was a great help in getting coverage for Gail and explained much that was confusing for me. I thank him again for his help in getting the best Blue Cross supplement for her.
Betty LeFevre (Gail's mother)

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

David Moberley at TZ Insurance…

David Moberley at TZ Insurance Solutions was efficient, thorough, and friendly while helping me select a supplemental plan. I got very lucky considering I didn't have one yet and the open enrollment just started. It was much cheaper than I thought it would be.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Robert Taylor of TZ Insurance was great...

Robert Taylor of TZ Insurance was very helpful, patent and engaging while he helped me with a quote for a Medicare supplement policy which I purchased. Robert took the time to professionally and clearly explain how Medicare works and listens to my questions. I would recommend Robert to anyone looking for Medicare policy advice.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

My representative Robert T

My representative Robert T, went one step beyond to explain how Medicare and supplement policies work. If you have the time to listen and have the patience to listen to his expertise, you will be knowledgeable to decide which plan works best for you. He gave great advice even if change in the future and your policy doesn't work for you you can change it. Aflac also offers vision,dental and hearing at additional costs, but great if I choose it in the future. He was nice enough to give me a discount as well.
I valued that he was very courteous and kind.
Thank you Robert.
Diane B

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Note of gratitude

I was looking for supplemental insurance and how lucky I was to receive a call from David Moberley, representative of Omaha IC. From the start till the finish line David impressed me with his knowledge of all kind of products. He helped me to find the best plan for me. Thank you David for your sophisticated work!
Your kindness is a big plus for Seniors like me. The speed you work, reminds me at my 40-s. I will definitely recommend your services to anyone who needs Medicare supplement insurance!
So grateful for people like you!
Warm Regards!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Robert was extremely thorough…

Robert was extremely thorough throughout the process and worked hard to secure a lower rate, which significantly reduced my monthly payment. I really appreciated his attention to detail and dedication to getting me the best possible outcome.

April 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look