This is a literal eraser for pigmentation and dullness! I’ve tried dozens of Vitamin C products, but Medik8 Super C Ferulic is on a whole different level—real Photoshop in a bottle. Within just a week... See more
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Review summary
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Reviews shaping this summary
I am a fairly new but very keen convert to Medik8. I find the skin care products really cutting edge, and they definitely work. I started using this brand exclusively last November, around my 70th bi... See more
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Royal Mail returned my order stating it was incorrectly addressed. I logged on and went on the help and advised them of the problem. Taylor was the agent who dealt with and she sorted a replacement in... See more
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I’ve really liked using this cleansing gel. I have very sensitive skin, and it’s often hard for me to find products that don’t cause irritation, but I had no discomfort at all with this one. My skin f... See more
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Company details
About Medik8
Written by the company
We are Medik8, The B Corp certified, British dermatological skincare brand globally renowned for age-defying results without compromise.
Our clinically proven CSA Philosophy addresses 90% of skin ageing concerns* in just 3 easy steps: vitamin C plus sunscreen by day, vitamin A by night. We pioneer cutting-edge, patented skincare technologies led by science, not by trends.
*Based on average change in key indicators of skin ageing, tested on 50 participants using a CSA skincare regime for 6 months
SHOP BESTSELLERS
CSA PHILOSOPHY
BUILD YOUR REGIME
CUSTOMER SERVICE
Contact info
United Kingdom
- customercare@medik8.com
- medik8.com
4.7
Excellent
3K reviews
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Superb Customer Service
Superb Customer Service - Fast & Stress-Free!
I had an issue with my order, but their customer service team handled it like absolute pros! They were incredibly helpful and responsive. The team arranged a replacement immediately, and the whole issue was completely resolved, delivered to my door within just 3 days! 🚀💨
10/10 for the amazing communication and lightning-fast speed. Thank you for the perfect happy ending! 🌟
May 27, 2026
Unprompted review
Reply from Medik8
Thank you for your very kind review. We are absolutely thrilled to hear that you had such a wonderful experience with our team and that they provided such an excellent and swift service to resolve your order issue. Your kind words about our communication and speed really mean a lot to us.
Very impressed with service
The whole process of ordering was made easy and the options of how to pay was good! Delivery was very quick and being kept updated.
The product itself I'm very happy with.
I did think that a sample of different product would be helpful.
June 1, 2026
Reply from Medik8
Thank you for your review, Jackie. We're so happy to hear that you had such a positive experience with our website. We appreciate your feedback on samples and can advise that we are working on a sustainable sampling solution for the future.
Taylor has gone above and beyond with…
Taylor has gone above and beyond with customer service. Let’s starts with the product, truly brilliant products , totally committed to this brand now , after using a well known brand for many years . The awards is truly one of the best loyalty program I have ever seen.
Customer service Wow, it’s not often you receive amazing customer service now. Taylor has kept me informed all the way with my questions. Detailed emails so i have a clear pathway to resolve my questions. Credit to the company.
June 1, 2026
Unprompted review
Reply from Medik8
Thank you for your kind review, Gill. We're so happy to hear that you received such thorough and helpful assistance from Taylor. We will be sure to pass your kind words onto her.
Reply from Medik8
Thank you for your review, Gwyneth. We're glad you found our site easy to use. Thank you for your feedback.
Love this product
Love this product, making such a difference to my skin! Not to sure about the smell!
May 19, 2026
Reply from Medik8
Thank you for your review, Roma. We're so happy our product is making a difference to your skin, we appreciate your feedback on the scent and will of course pass this on.
Very pleased with the suggestions you…
Very pleased with the suggestions you recommended, happy I can see a difference so far cannot wait till I get to 8 week mark
May 19, 2026
Reply from Medik8
Thank you for your review, Jacqueline. We're delighted to hear that you've seen results from your new regime already.
I love the science behind Medik8 and…
I love the science behind Medik8 and value their informative communications. They have always responded to any questions posed.
May 18, 2026
Reply from Medik8
Thank you for your review, Trudi. We're so happy to hear that you enjoy our science-backed products and our education pieces. It's great to know that our team have also been able to assist you so efficiently.
Fast delivery and good offers
May 19, 2026
Reply from Medik8
Thank you for your review, Julie. We're thrilled to hear you appreciate our fast delivery and frequent promotions.
Perfection
I decided to use Medik8 after researching many skin care brands. The use of high-performing, clinical-grade actives with gentle, and expertly blended skin-soothing formulations won out. I like that they do have a variety of products, but not an overwhelming amount which makes choosing what you need to use a simple enjoyable task. No perplextion here.
I find Medik8 products to be such a treat for my skin, texture, absorbtion, ease of application and how my skin feels when applied is second to none. Price point is reasonable but I do think they need to reduce the price of the skin toners.
I have only just started with the Exo-PDRN Prismatic+ serum so I am unable to make a judgement on its performance. However, I am confident it is going to be good, especially if it is as good as the liquid peptides advanced MP serum I am using; using the two serums along with total moisture daily cream and advance night restore cream, I am expecting spectacular results to come.
Ordering is easy and I love the Medik8 packaging, it shows quality so you know you have purchased something special. Delivery was very fast which is always a plus.
I recommend Medik8 to any and everyone for defying the look of age by getting and maintaining beautiful radiant skin.
May 18, 2026
Reply from Medik8
Thank you for your review, Nellie. We really appreciate your very kind feedback about our products and our service. We're delighted to hear that you have seen such great results and are enjoying your products.
Reply from Medik8
Thank you for your review, Sim. We are really happy to hear that you enjoy our products.
Great service and will great products help with any…
Great service and will help with any questions. Absolutely love Medik8 products, total game changer for my skin.
May 18, 2026
Reply from Medik8
Thank you for your review, Val. We're really happy to hear that our products have made such a difference. Do let us know if you need any further guidance with your regime.
I love your brand … people comment on…
I love your brand … people comment on how lovely my skin is and being aged 62 it’s all down to you … so thank you 🙏🏻
May 18, 2026
Reply from Medik8
Thank you for your review, Julie. How wonderful that you are getting so many compliments on your skin. We are so happy to be part of your daily routine.
Reply from Medik8
Thank you for your review, we are so happy to hear that you had a positive experience with us.
I had a reaction to a product and the…
I had a reaction to a product and the service team were so helpful. Suggested new products and sent me a gift .
Great products and a very reassuring service.
May 30, 2026
Unprompted review
Reply from Medik8
Thank you for your review, Kerry. We're sorry to hear that you initially experienced an issue but are delighted to hear that our team were able to assist you and very much hope that your skin is feeling better.
Reply from Medik8
Thank you for your review, Bridie. We're so glad your products arrived so quickly.
Reply from Medik8
Thank you for your review, Victoria. We're delighted to hear that you're happy with your product.
Recently had a Medik8 facial and loved…
Recently had a Medik8 facial and loved how it made my skin feel. Purchased 2 items, amazing!
May 18, 2026
Reply from Medik8
Thank you for your review. We're thrilled that you not only had a Medik8 professional treatment, but that it prompted you to purchase two products following it. We hope you loved your facial!
Reply from Medik8
Thank you for your review, Halyna. We're so happy to hear that you have had a positive experience.
Great product and amazing customer…
Great product and amazing customer service from Taylor. When you get great customer service it makes all the difference and encourages me to keep using. I love the link with shop app which had a bleep but soon rectified.
May 28, 2026
Unprompted review
Reply from Medik8
Thank you for your review, Claire. We're delighted to hear that Taylor was able to assist you and gave you confidence in your routine.
Medik8 medical grade skincare
I have been using Medik8 products for a couple of years now, the products are medical grade and give science backed results.
I was using the C Tetra Advanced & the C Tetra day cream in the AM then crystal retinal 24 as well as the niacinamide peptides & Advanced Night Restore cream in the evening.
I have only changed my routine in the last few days and have switched to Exo PDRN Prismatic + as well as Retinoate Day in the AM and Exo PDRN Prismatic + with Retinoate Intense in the PM routine.
So far my skin feels amazing, hydrated and bouncy with no irritation. The customer service is always great and the rewards programme is very generous.
Medik8 is the perfect medical grade skincare brand if you want real results.
May 8, 2026
Unprompted review
Reply from Medik8
Thank you for your review, Karine. We're delighted to hear that you've been enjoying your Medik8 routine and have seen such positive results over the years. We're also pleased that you've found our customer service team helpful and that you're enjoying the benefits of our rewards programme. Your feedback means a lot to us, and we're thrilled that Medik8 continues to deliver the science-backed results you were looking for.
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