Medisupps.com Reviews 

136
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Dianna was very helpful with finding a carrier I cud afford. She was courteous , friendly and easy to talk with. She made valuable suggestions regarding my selection of plans.

Rated 5 out of 5 stars

Dianna Firth of Medisups has been incredible in her assistance to both me and my husband is fulfilling our medicare supplement insurance needs at the lowest possible cost. Dianna and Russel Noga have... See more

Rated 5 out of 5 stars

Dianna is a great representative of Medisupps.com! She is very friendly, responsible and knowledgeable of all the Medigap Medicare Plans. I knew nothing about the Plans, really! Had be... See more

Rated 5 out of 5 stars

Theresa H. has guided me through my initial Medicare supplement process with the utmost professionalism. She patiently answered my many questions and explained options so that in the end I felt I trul... See more

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Company details

  1. Insurance Agency
  2. Insurance Broker

Written by the company

Medisupps.com is an online insurance agency helpings Seniors across the country with Medicare supplement and Medicare advantage insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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4.9

All reviews

(136)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended!

Russell and Medisupps are always there when I need them. Informative and helpful, they made the minefield of Medicare navigable with the minimum of fuss. Great customer service!

January 20, 2022
Unprompted review
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Reply from Medisupps.com

Thank you so much Steve, we're happy to help and have you as a great client!

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Rated 5 out of 5 stars

Theresa went above and beyond

Theresa went above and beyond! Outstanding explanation of the Medigap policy and finding a policy meeting my needs in a timely fashion. Great follow-up !
Walter M. in NH

January 3, 2022
Unprompted review
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Reply from Medisupps.com

Hi Walter, thanks so much for the great review, I'm thrilled you were able to work with Theresa, she's a pro!

Rated 5 out of 5 stars

Medicare insurance

Dianna Firth has helped me for years with my medi-care supplements. She is very through and has saved me money, finding the best rate for me. She has provided me with an education of the different plans and the benefits. I highly recommend her and her company. I would be lost and confused with out her help

December 22, 2021
Unprompted review
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Reply from Medisupps.com

Maureen, thank you so much for the kind review and being a great client of ours! Sincerely, Russell & Dianna

Rated 5 out of 5 stars

Great customer service!

I so appreciated working with Theresa. To say I was a bit overwhelmed is an understatement. I was so reluctant to get on any websites, I just knew I would be bombarded with multiple calls, fortunately I found Medisupps.com and had a wonderful experience. Theresa, my agent, was very knowledgeable, calm and supporting. She walked me through the choices, several times, then she would set up a follow up meeting to be sure I understood. She helped me with the CMS/Medicare websites and walked me through the applications. I could not have done this without her. I would recommend Medisupp. com to everyone; from first time users to those already insured and checking for new plans. I will work with her annually from here on out.
Sincerely,
CS

December 17, 2021
Unprompted review
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Reply from Medisupps.com

Thank you so much Cathy, Theresa is one of the best and I'm glad you got to work with her. We'll take great care of you every year!

Rated 5 out of 5 stars

Teresa was wonderful to work with

Teresa was wonderful to work with. She was personable and didn't rush me or get annoyed that I had a lot of questions. I look forward to working with her in the future as well. I am happy I clicked on the YouTube video Medisupps!

December 16, 2021
Unprompted review
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Reply from Medisupps.com

Hi Karen, thanks so much for the great review! I'm glad you got to work with Theresa, she's wonderful and will take great care of you for years to come!

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Rated 5 out of 5 stars

Theresa Horezga was a joy to work with…

Theresa Horezga was a joy to work with - very responsive and available. I really appreciated her efforts to help me replace my current insurance with one more appropriate.

December 15, 2021
Unprompted review
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Reply from Medisupps.com

Thanks so much for your review Regina! Theresa is one of the best so you're in great hands!

Rated 5 out of 5 stars

Processing the complete Medisupp…

Processing the complete Medisupp application over the phone was a big plus. The agent was easy to understand and very professional and pleasant to talk to. The process of the application and receipt of approved policy took only 3 days; fantastic.

December 9, 2021
Unprompted review
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Reply from Medisupps.com

Thank you for your great review Maurice!

Rated 4 out of 5 stars

Took car of business

It took two phone calls to get Russ to return call. But he did come through and got everything taken care of.

December 7, 2021
Unprompted review
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Reply from Medisupps.com

I'm glad we got you taken care of Joe, sorry it was the busiest time of year but please don't hesitate to reach out if we can be of further assistance!

Rated 5 out of 5 stars

Dianna did a great job

Dianna did a great job. The thing I appreciated most about her was that she was so enthusiastic and knowledgable that she made me feel comfortable in going through the very confusing, tedious, overloaded process. Wish I had started with her in the first place and saved myself the stress. I am confident that this next year will go well. Thank you!

December 6, 2021
Unprompted review
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Reply from Medisupps.com

So glad you got to work with Dianna, Laura! We're here for you if you need anything else!

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Rated 5 out of 5 stars

I have a great enrollment experience.

I have a great enrollment experience.
Theresa is great helping me to simplify the enrollment process and expedite the process. I got a temporary medigap card on the next day after talking to her on the phone. I am very happy with the prompt service and timely follow up.

December 3, 2021
Unprompted review
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Reply from Medisupps.com

Thank you so much for the review Steve! I'm glad you got to work with Theresa she's fantastic! ~ Russell Noga / Owner

Rated 5 out of 5 stars

Outstanding enrollment experience

My experience with Medisupps was outstanding! So easy to complete the supplemental application with Dianna Firth leading the way! Highly recommend Medisupps to anyone interested! Well done!

November 24, 2021
Unprompted review
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Reply from Medisupps.com

Thanks so much Donald for taking the time to review us and the kind words about Dianna, she's one of the best! ~ Russell Noga

Rated 5 out of 5 stars

I've been eligible for Medicare for 3…

I've been eligible for Medicare for 3 years but put off signing up because it is so confusing. This week, I heard about Medisupp on YouTube and gave them a call. Dianna is AMAZING! In just a few minutes she emailed me two short forms to fill out and, today, notified me that my Medigap insurance has been issued! Thank you, Medisupp!

November 3, 2021
Unprompted review
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Reply from Medisupps.com

Welcome to the Medisupps family Nancy! Thanks for allowing us to help, we'll make sure you're in the best spot for years to come! ~ Russell Noga

Rated 5 out of 5 stars

I really appreciated the guidance we…

I really appreciated the guidance we received on my supplemental plan. Dianna was very knowledgeable and fairy, listening to what my needs were. I highly recommend this resource for those going on medicare supplemental plans.

November 2, 2021
Unprompted review
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Reply from Medisupps.com

Thank you for your kind review Paul! We're so happy to have you as a client! ~ Russell Noga

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Rated 5 out of 5 stars

The agent with whom I worked - Dianna Firth

Dianna Firth was very helpful, describing the cost advantages of a Plan N for me vs. a Plan G, and enrolling me in a plan with a very good insurance company which eliminated the need for me to do more independent research.

October 27, 2021
Unprompted review
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Reply from Medisupps.com

Hi Alan, I'm thrilled you got to work with Dianna, if you need anything please don't hesitate to reach out! ~ Russell Noga

Rated 5 out of 5 stars

I called Dianna Firth a couple of years…

I called Dianna Firth a couple of years ago when my husband was already retired, and I retired a few years after him. She helped me find a secondary insurance, and RX coverage for myself and my husband. We were very confused. She made things so much easier after asking us questions about our health and prescription coverage. The insurance she recommended was perfect for us ,and so was the Rx coverage. She was polite and very friendly, asked all the right questions. I spoke with her again this year to check on our Rx coverage and my secondary insurance . Again she checked on things and recommended a secondary insurance for me only, as my husband is seeing many doctors and in the hospital alot. I was approved and she is now working on our RX coverage. Which I'm sure will be the best coverage for us also.We are very happy with her service.

October 26, 2021
Unprompted review
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Reply from Medisupps.com

Linda, thank you so much for your review and sharing your experience! We appreciate you allowing us to help you each year with your coverage, all our best to you and your family! ~ Russell Noga

Rated 5 out of 5 stars

Dianna Firth, Medisupp.com Advisor

Dianna Firth, Medisupps.com Advisor has been amazing at getting me enrolled onto a Medicare plan, finally. Her work started a couple of years ago when a Rheumatologist I saw prescribed a Biologic, a prescription that I never got filled nor took. However, having that information in my medical history and that prescription on my Consumer Report destined me to be ineligible to transition from an Medicare Advantage plan to Medicare. Dianna went to work and has been tireless in getting me onto a Medicare plan. She has also been responsive, dependable, deligent, and reliable!!
So, if you need help in getting onto your best Medicare plan, please call Dianna, as she will go to work for you. It took a couple of years with some frustration and disappointment, but now it is successfully done.
Thank you very much Dianna!!

October 25, 2021
Unprompted review
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Reply from Medisupps.com

What a great story Patricia, thank you so much for sharing, I'm thrilled Dianna was finally able to find you the best solution. Please don't hesitate to reach out if we can help you or your family any further, and rest assured we'll watch things every year for you. ~ Russell Noga

Rated 5 out of 5 stars

Medisupps.com is FANTASTIC

Medisupps.com is FANTASTIC! I found Russel's company on YouTube and decided to call because his video made sense of Medicare - it was concise and to the point. I tried others and just wasn't satisfied with the service. Russell actually answers his phone or calls back right away - a rarity these days. He is honest, knowledgeable and an absolute pleasure to work with - I HIGHLY recommend him to anyone trying to navigate through the Medicare process.

October 22, 2021
Unprompted review
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Reply from Medisupps.com

I'm so glad you found us Candice! Thanks so much for the review and sharing your story, it's my pleasure to help you out! ~ Russell Noga

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Rated 5 out of 5 stars

Excellent

Excellent, knowledgeable and responsive. Always a pleasant experience.

October 21, 2021
Unprompted review
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Reply from Medisupps.com

Thank you for allowing us to help Richard! ~ Russell Noga

Rated 4 out of 5 stars

Slow on response.

My original call was helpful and I received a prompt call. After that not so much I had not heard anything for a week after my phone interview so I called to check on the status, I was concerned not hearing. I called cigna and talked to an underwriter who said it was accepted. My husband went through another company and already has his card. This is the first I have heard anything since October 7.

October 21, 2021
Unprompted review
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Reply from Medisupps.com

Nancy, I sincerely apologize for the delay in notifying you of your coverage, if there's anything we can help you with in the future please feel free to reach out to me directly at 512-402-7902. ~ Russell Noga

Rated 5 out of 5 stars

Off to a great start

I chose medisupps.com for my Medigap coverage because of the clear, concise video they posted explaining the various coverage options. I spoke with Diana and the application process was smooth sailing. Hoping they'll shop for the best price again when renewal time rolls around.

October 18, 2021
Unprompted review
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Reply from Medisupps.com

Robert, thank you for choosing us and allowing us to help! We'll take great care of you for years to come! ~ Russell Noga

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