Mediworld Reviews 

749
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Over the last 2 years we've ordered multiple times from Mediworld and this time we placed a bulk purchase of their Defibtech Lifeline AED Pads. The team were very helpful, the stock was co... See more

Rated 5 out of 5 stars

I needed a wheelchair for my mother. I was recommended to MediWorld by a long standing customer. They were amazing. They helped me to identify what the best wheelchair was and were very patient in me... See more

Rated 5 out of 5 stars

Great customer service as always. I had the pleasure of speaking with Courtney who was handling my order, he was polite, professional and went above and beyond to help me. I would highly recommend Med... See more

Rated 1 out of 5 stars

Disgusting - Arthritis sufferer who ordered gel seat cushions over Xmas. Indicated delivery by 7/1/23 which was acceptable. Checked on line to be told that I could now expect the items in February.... See more

Company replied

Company details

  1. Mobility Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Physiotherapy Equipment Supplier

Information provided by various external sources

For over 40 years Mediworld has been supplying both NHS & private hospitals with a full range of medical and surgical equipment. We also have an extensive range of mobility and disability products which you can try out at our showroom in London or buy online on our website www.mediworld.co.uk As a registered UN supplier Mediworld has supplied/installed equipment & imparted training in mobile medical centres, emergency response units and medical training facilities in over 40 countries across the globe


Contact info

4.2

Great

TrustScore 4 out of 5

749 reviews

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No recent history of asking for reviews

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4.2

All reviews

(749)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

The wrong product was sent out and no…

The wrong product was sent out and no response to email informing you of that!

December 19, 2022
Mediworld logo

Reply from Mediworld

Hi Robert. Incredibly sorry to hear the wrong product was sent out, and there was no response to your email. Are you please able to email sales@mediworld.co.uk right away with your order number and we will deal with this matter immediately. Thank you!

Rated 1 out of 5 stars

Ordered 26 November

Ordered 26 November. Still not received it on 24 December...

December 24, 2022
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Reply from Mediworld

Hi Jeremy,
We apologise for the delay in responding to this situation, and wanted to let you know we really appreciate you taking the time to give us this feedback.
We have in the past used different delivery companies to meet all orders and delivery dates in the best possible way, however, sometimes there are unexpected circumstances from our delivery partner that impeded the delivery of the product on time.
We've look into your order and we can see it was delivered on 30th December and signed by J Jones. We hope you are finally enjoying the product.
Again, we sincerely apologise for this and hope we can be of much better service next time.
We are striving to improve our online experience every day, and this feedback helps us to do that.
From everyone here at Mediworld, have a lovely day ahead.

Rated 5 out of 5 stars
Mediworld logo

Reply from Mediworld

Hi Phil,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 2 out of 5 stars

Product as described as described.

Product as described. Delivery time was eight days.

December 19, 2022
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Reply from Mediworld

Hi Graeme,
Thank you so much for taking the time to give us your feedback. We're extremely sorry for the delay in delivery of your order. Sometimes there are several unexpected circumstances that impeded the delivery of the product on time, such as some courier company strikes running over the last weeks.

We sincerely apologise for this and hope we can be of much better service next time.

From everyone here at Mediworld, have a lovely day ahead.

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Rated 5 out of 5 stars

Excellent product good quality good…

Excellent product good quality good service and fast delivery

December 14, 2022
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Reply from Mediworld

Hi Mohammed,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Fast turnaround

Fast turnaround, esp. around the time of the postal strikes. I used to get my scalpel blades (for artwork) from art shops but had trouble finding no. 26 blades so thank you Mediworld for stocking them!

November 29, 2022
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Reply from Mediworld

Hi F.Bennet
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Backfriend order.

I contacted by phone, both occasions the girls were helpful and kind. The order arrived swiftly and the backfriend is very useful.

November 29, 2022
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Reply from Mediworld

Hi Judith,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Very pleased with the speed and service…

I am very pleased with the speed and service received from Mediworld. I would not hesitate in using your company again or recommending it to friends so, it is 5 stars from me.

December 6, 2022
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Reply from Mediworld

Hi Mirelle,
We're pleased to have been of service and thank you for taking the time to leave a review. From all of us here at Mediworld, wishing you a lovely day ahead.

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Rated 5 out of 5 stars

stock order

Quick and effecient

November 24, 2022
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Reply from Mediworld

Hi Dr Irfan,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Great customer service

efficient response and great customer service

December 5, 2022
Mediworld logo

Reply from Mediworld

Hi Katia,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Great service

Great service. The wheelchair was delivered quickly and is perfect. Just what I was looking for

December 6, 2022
Mediworld logo

Reply from Mediworld

Hi Julie,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 4 out of 5 stars

Fast delivery

Fast delivery, accurate order. Easy to use site

December 1, 2022
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Reply from Mediworld

Hi Sable,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

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Rated 2 out of 5 stars

parcel took ages to come

December 2, 2022
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Reply from Mediworld

Hi Emi,
Thank you so much for taking the time to give us your feedback. We're extremely sorry for the delay in delivery of your order. Sometimes there are several unexpected circumstances that impeded the delivery of the product on time, such as some courier company strikes running over the last weeks.

We sincerely apologise for this and hope we can be of much better service next time.

From everyone here at Mediworld, have a lovely day ahead.

Rated 5 out of 5 stars

Good 😊

Good experience

November 20, 2022
Mediworld logo

Reply from Mediworld

Hi Cathyrin,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 4 out of 5 stars

The item took a long time to become…

The item took a long time to become available, but the customer service was very good.

August 3, 2022
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Reply from Mediworld

Hi Mrs Maureen,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Crutches…

Correspondence delivery plus goods Thank you

December 1, 2022
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Reply from Mediworld

Hi Gill,
We're pleased to have been of service and thank you for taking the time to leave a review. From all of us here at Mediworld, wishing you a lovely day ahead.

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Rated 5 out of 5 stars

Fast professional delivery

Quick delivery,Great Service
Thank You

November 29, 2022
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Reply from Mediworld

Hi Anne,
We're pleased to have been of service and thank you for taking the time to leave a review. From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Great customer service

Excellent communication, really prompt service, thank you.

November 18, 2022
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Reply from Mediworld

Hi Lisa,
We're pleased to have been of service and thank you for taking the time to leave a review. From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Great service

After some hiccups with a delivery around Easter time, I left a couple of bad reviews here. I have just deleted those reviews, because since then Mediworld has returned to its usual good service. We have even visited the shop in Streatham a couple of times to buy our FFP3 masks. Wonderful people there. And of course, as customers we need to try to get our orders in early whenever a holiday weekend is approaching!

November 15, 2022
Unprompted review
Mediworld logo

Reply from Mediworld

Hi Barnaby,
Thank you so much for this lovely review. We're pleased to have been of service!
From all of us here at Mediworld, wishing you a lovely day ahead.

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