I undertook a qualsafe FREC4 course with Phil and the team at Medline. I've been on many courses of this nature before and have to say this was brilliant. Phil and Emily's knowledge is exceptional... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I undertook a qualsafe FREC4 course with Phil and the team at Medline. I've been on many courses of this nature before and have to say this was brilliant. Phil and Emily's knowledge is exceptional... See more
Company replied
I just completed my FREC4 with Phil and Em. A fantastic pair of instructors who were very helpful explaining the theoretical elements to me despite my neurodivergence. I was never talked down to and w... See more
Company replied
An outstanding course!! From start to finish, Phil has catered for all our needs as a group of 12 and gone above and beyond to work around us to organise the course. I am so grateful for having... See more
Phill and Ian are some of the best teachers I've had, they are funny and can have a laugh with you while still getting the content covered. There were many fun practical sessions mixed with talks and... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I just completed my FREC4 with Phil and Em. A fantastic pair of instructors who were very helpful explaining the theoretical elements to me despite my neurodivergence. I was never talked down to and was given so much confidence going forward. Thank you

Reply from Medline Consultancy Limited
Excellent course with great content and well presented. Quality teaching aids and equipment. Would recommend.

Reply from Medline Consultancy Limited
I undertook a qualsafe FREC4 course with Phil and the team at Medline. I've been on many courses of this nature before and have to say this was brilliant.
Phil and Emily's knowledge is exceptional clearly way beyond the scope of the training.
Their deep understanding really helps with clear explanations of complex and challenging topics.
The course was hard, but they gave great feedback and I felt supported all the way.
Thanks all I'll hope to come back in a couple of years for my FREC5.

Reply from Medline Consultancy Limited
An outstanding course!!
From start to finish, Phil has catered for all our needs as a group of 12 and gone above and beyond to work around us to organise the course.
I am so grateful for having Phil and Ian teaching us this FREC 3 course, they both have made the experience very enjoyable and engaging. Not only do I feel more capable after this course, I feel confident in a variety of scenarios.
Both Phil and Ian’s knowledge and experience have made this an amazing experience and I would highly recommend Medline Consultancy Limited.
Ian and Phil were absolutely amazing when delivering our FREC3 course. They are both extremely knowledgeable and made sure we all felt comfortable and understood everything!
Amazing Phil traveled all the way to Stoke to carry out our course for us ! Exceptional delivery of the course . Very enthusiastic company. Would recommend!!
⭐️⭐️⭐️⭐️⭐️
I would highly recommend this course. Phil and Ian were absolutely fantastic delivering the FREC 3 course and genuinely went above and beyond for us. The training was extremely informative, well-structured, and engaging from start to finish. Their positive, motivational attitudes made the learning experience even more enjoyable, and they created such a supportive and welcoming environment. On top of that, they were incredibly thoughtful ! Always making sure we were well looked after with plenty of cups of tea and biscuits! Phil and Ian are kind, caring, and genuinely funny individuals, and I couldn’t recommend them or this course highly enough.

Reply from Medline Consultancy Limited
Ian and Phil were funny and very nice people to learn from. Ian’s acting skills are top notch for scenarios and very supportive at pushing you to do things. Really enjoyed my time with both of them and will 10000% be doing my Frec 4 in the future 😁

Reply from Medline Consultancy Limited
Absolutely incredible course, was pushed hard but i definitely learnt alot!
The trainers were absolutely great, learnt absolutely loads.
Phill and Ian are some of the best teachers I've had, they are funny and can have a laugh with you while still getting the content covered. There were many fun practical sessions mixed with talks and learning of the theory. Great experience and would recommend
As a group of Staffordshire uni first year paramedic student’s a group of 12 of us attended and booked our FREC3 course through Medline.
I can’t fault the service one bit! Both Phil and Ian were excellent instructors with plenty of experience and knowledge shared between the two of them.
We had previous bad experiences with other companies who weren’t adaptable to our needs but Phil at Medline went the extra mile to accommodate everything we requested.
The course was extremely enjoyable and engaging which enabled us to fully enjoy the experience and get the best results out of it.
Thank you both Phil and Ian it was brilliant.
Anyone looking to complete your FREC3, Medline is the company to do it through!!
Very professional course. Well delivered and structured for the day. All materials were available to practise and to ensure that you were competent. All questions answered with high level of knowledge and competence. Will definitely complete further training courses with this company
I did the QNUK level 3 responder course and was great the team had great knowledge and taught the sessions really well and left plenty of time to ask question, great set up at there head office and was a great place to learn.
Outdoor first aid course, very good content and relevant to those with regular outdoor activities like Scouts and mountain hikers. Trainer was knowledgeable and approachable and over all a great course.
Attended for a training course. Course run professionally and with loads of support from the instructor. Recommended.
Order placed 10/10/22 - have emailed 3 times to 3 different email addresses associated with the business without reply. No order or communication received. Will be cancelling my payment if no reply is forthcoming in the next 48hrs.
Order #7045
Placed my order weeks ago and never got it!
I tried calling for days, eventually got someone to speak to and was promised someone will call me back, obviously that didn't happen...
[Update - just got my refund]
It is 23rd of June, still haven't received our order # 5289 dated 30 May 2022, tried to e-mail a couple of times, yet got no response. Tried calling today the mobile number listed in the invoice, however it goes straight to voicemail.
Hope to get some sort of feedback from them soon. Not sure if this review will help it in any shape or form.
Update: on the 23rd of June, right after submitting this review, received an e-mail follow-up that they will look into this, however after a couple of follow-ups over the past two weeks, yet to get a refund on the product or receive any other updates.

Reply from Medline Consultancy Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.