Medway Law Reviews 

1,040
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally friendly, professional, and consistently supportive throughout every single step of the property selling process. Many individuals note that communication is remarkably clear, and any queries or concerns are answered very promptly by the dedicated team. Some reviewers were not happy with communication issues, mentioning delayed responses, long waiting times, and difficulties getting hold of staff members on the phone. A few people also felt that important updates were missing, leaving them feeling unsupported and worried while waiting for their property transactions to move forward.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, highlighting an exemplary and stress-free experience from start to... See more

Customer service

People report positive experiences with customer service, highlighting clear communication and consistent... See more

Response time

Reviewers highlight positive aspects of response time, noting that communication is consistently fast and... See more

User experience

Users describe positive interactions with user_experience, highlighting a clear, efficient, and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohsin Aziz (our conveyancer) has been nothing short of incredible! Communica to on has been outstanding, no question has been too much trouble and he has made us feel looked after, every single step... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Nicola Nicholl at Medway law and Helen Noonan from Iamsold. They kept me updated during the auction sale process and had to chase the buyers solicitors A LOT!! But I would definit... See more

Company replied

Rated 5 out of 5 stars

We have just Completed a house sale through Medway Law and they have been fantastic : no delays, no queries, everything was made simple and we Completed without a hitch. Our contacts (Catherine Clarks... See more

Company replied

Rated 5 out of 5 stars

Jamie is the best solicitor I've ever dealt with regarding property sales. (S613/51296) He responded to all queries quickly (never experienced that with a solicitor). He actually phoned as well as... See more

Company replied


Company details

  1. Conveyancer
  2. Real Estate Attorney

Information provided by various external sources

At Medway Law, our conveyancing service is designed to deliver you a quick, efficient and transparent process. We’re not distracted by the general legal issues that many solicitors have to contend with, so we can focus exclusively on providing you with the very best service. Our team will offer you nothing but a high quality experience and personalised legal advice, making your transaction as simple and straightforward as possible. We provide an array of services including conveyancing for both buyers and sellers, assistance for a remortgage and assistance for legal ownership enquiry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,040)

274 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sold a property by Morden day auction…

Sold a property by Morden day auction and found the medway team very helpful and friendly keeping me updated throughout the process 100% highly recommend them

July 23, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Declan,

Thank you for taking the time to leave us a review. We're so pleased to hear that your auction sale was a positive experience and that our team kept you informed every step of the way.

It's great to know that you found the team friendly, helpful and supportive throughout the process. Your recommendation means a great deal to us, and we truly appreciate you placing your trust in Medway Law.

Regards,
Medway Law Customer Experience Team

Advertisement
Rated 5 out of 5 stars

Professional and helpful dealing with Probate House Sale

I recently had to deal with the probate sale of my late brother's house.

I had never dealt with anything like this before.

I was amazed at how supportive and kind everyone at Medway Law was when I communicated with them about the sale.

Johnathan Brown was especially considerate and helped me when I had problems unlocking documents he had emailed me.

The receptionist, whose name I can't remember, was also very patient and understanding when I couldn't figure out what I had to do.

I would recommend Medway Law to anyone in a similar situation to my own.

July 22, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Paul,

Thank you for taking the time to share your experience. We're so sorry for the loss of your brother, and we're honoured that you chose Medway Law to support you through what we know can be a very difficult time.

It's wonderful to hear that Jonathan Brown, along with the rest of the team, provided the patience, kindness and guidance you needed throughout the probate sale. We'll be sure to pass your kind words on to Jonathan and our reception team, they'll be touched to know they made a positive difference during such a challenging period.

Thank you again for your recommendation, and we wish you all the very best for the future.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Stress free process - thanks to Mo

had a great experience working with Mo during the sale of my house. From start to finish, Mo was professional, informative, and incredibly helpful throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and made what could have been a stressful experience feel smooth and straightforward.

Thanks to Mo’s guidance and assistance, the sale was as stress-free as possible. I truly appreciate his dedication, excellent communication, and support every step of the way. Thank you, Mo, for all your hard work—I highly recommend your services!

July 20, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi,

Thank you for taking the time to leave such a fantastic review. We're so pleased to hear that Mo made your house sale feel smooth and stress-free through his professionalism, clear communication and support.

It's great to know he took the time to explain each step, answer your questions and give you confidence throughout the process. We'll be sure to share your wonderful feedback with Mo, he'll be delighted to know the positive impact he had on your experience.

Thank you again for your recommendation and for choosing Medway Law.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Easy and efficient Conveyencing

Medway Law efficiently handled the sale of our property. Each step was clearly communicated from start to finish. Being able to sign and submit documents digitally took out the stress and inconvenience of having to take time out from work to attend a Solicitor's office in person. This ensured the timely completion of the sale.

Jonathan Brown was particularly helpful throughout and we are grateful to him for his support.

July 20, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Julie,

Thank you for taking the time to share your experience. We're so happy to hear that the sale of your property was handled efficiently and that our digital process made things easier and more convenient for you.

It's especially lovely to hear that Jonathan Brown provided such helpful support throughout your journey. We'll make sure your kind words are passed on to him, he will be greatly appreciated.

Thank you again for choosing Medway Law. We wish you all the best for the future.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Thank you for all your help

Thank you for all your help, The date given to exchanged contract happened , Medway law done their best to complete the job well done .
Isis from I am sold also was very good polite ,respectful and always giving update
Isis is an asset to your team

July 20, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Rosa,

Thank you for taking the time to leave us a review. We're so pleased to hear that everything progressed as planned and that we were able to help you reach exchange successfully.

It's wonderful to know that both our team and Isis at iamsold kept you informed throughout the process. We'll be sure to pass your kind words on to Isis and the rest of the team, they'll be delighted to hear your feedback.

Thank you again for choosing Medway Law, and we wish you all the very best for the future.

Regards,
Medway Law Customer Experience Team

Advertisement
Rated 5 out of 5 stars

A pleasure dealing with Sobia and…

A pleasure dealing with Sobia and Medway Law. Thank you Team.

July 20, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Vicky

Thank you for your lovely review. We're so pleased to hear that Sobia provided you with such a positive experience and that it was a pleasure working with both her and the wider Medway Law team.

We'll be sure to pass your kind words on to Sobia. Thank you for your recommendation and for choosing Medway Law.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Excellent service provided by Medway Law

Jessica Bean from Medway Law was always professional, provided regular updates and communicated well.

July 17, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi John,

Thank you for taking the time to leave us a review. We're so pleased to hear that Jessica provided you with a professional service and kept you informed throughout your journey.

Regular communication can make all the difference during the conveyancing process, so it's wonderful to know that Jessica's updates and support helped make your experience a positive one. We'll be sure to pass your kind comments on to her.

Regards,
Medway Law Customer Experience Team

Rated 1 out of 5 stars

Scam

Medway law have represented the vendor of the property we are buying and have delayed it by months due to inaction and incompetence. They do not engage and do not respond to emails or phone calls, they sit on important documentation for weeks and have needed to be chased every step of the way. Everything is now in place for us to exchange and they are now not responding or actioning what they are required to do so it will undoubtedly be delayed further. They are an embarrassment to the profession, but they don't care because they are creaming millions. Should not be in business. Clearly write their own positive reviews on this site.

June 12, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hello,

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and appreciate how frustrating delays and a lack of communication can be, particularly when you're waiting to exchange contracts on your new home.

Although we acted on behalf of the vendor rather than yourself, we recognise the impact our service can have on everyone involved in the transaction. We'd like the opportunity to investigate the concerns you've raised.

Please could you email your details, including the property address and any relevant information, to experience@iamproperty.com? A member of our Customer Experience Team will review your concerns and be in touch to discuss your experience further.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Excellent All Round Service With Friendly, Efficient Staff

I was really impressed by Medway Law.

The house my brother and I were selling was through auction. We had a buyer and Medway Law were super-efficient at communications and I loved the electronic documents and electronic signatures which made the legal process so much faster and easier. From memory the only paper documentation requiring snail-mail was proof of identity - a legal requirement.

Unfortunately our first buyer decided not to go ahead but rather than start the whole process again once a second buyer was found, Medway Law were hyper-efficient in making sure the buyer's solicitors were advised of all the information that they needed to facilitate the sale in double-quick time.

On the personal side, all the staff I dealt with were knowledgeable, friendly and willing to spend time explaining process etc. when needed, which was useful because I have never sold a house at auction before. But I particularly want to thank Zoie and Rachel for their efforts on our behalf. The Company's connectedness with iamsold and Zoie's and Rachel's efforts meant a hugely satisfying experience from my perspective. I genuinely cannot believe how quickly the sale went through once a second buyer had been found.

Many thanks to you all.

July 11, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Steve,

Thank you so much for taking the time to leave such a thoughtful review. Selling a property at auction for the first time can feel unfamiliar, so it's fantastic to hear that our team helped make the process straightforward and easy to understand.

Although it was disappointing that your first buyer withdrew, we're pleased we were able to help keep things moving once a new buyer was found and get your sale over the line so quickly. It's especially lovely to hear how much of a difference Zoie and Rachel made with their guidance, communication and support throughout. We'll make sure your kind words are shared with them both.

Thank you again for trusting Medway Law with your sale. It was a pleasure to support you, and we wish you all the very best for the future.

Regards,
Medway Law Customer Experience Team

Advertisement
Rated 5 out of 5 stars

5-star service

Our conveyancer Mohsin Aziz (Mo) really went the extra mile to make the transaction as smooth and painless as possible. He was responsive to emails and phonecalls, very patient, and his communication was always clear and transparent. I can highly recommend him and if we have another transaction, I would want his expertise.

July 10, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Shaun,

Thank you for your wonderful feedback. We're delighted to hear that Mohsin went the extra mile to make your transaction as smooth and stress-free as possible.

It's fantastic to know that his clear communication, responsiveness, and patience made such a positive difference to your experience. Your recommendation means a great deal to us, and we're especially pleased to hear that you would choose to work with Mohsin again in the future. We'll be sure to pass your kind words on to him.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Truly excellent

The service we received from Medway Law was truly exceptional, despite issues with the buyers solicitor, Ellie remained truly professional and provided a truly excellent and efficient service. Great communication I would recommend them 110%. 5 star supportive service at a stressful time thank you Ellie

July 9, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Caroline,

Thank you for your wonderful feedback. We're delighted to hear that you received such an exceptional service from Medway Law.

It's especially rewarding to hear your kind words about Ellie. We're so pleased that, despite the challenges encountered during your transaction, she remained professional, efficient, and supportive throughout. Providing clear communication and reassurance during stressful times is something we strive for, and we're delighted Ellie was able to do just that.

Thank you for your recommendation and for taking the time to share your experience. We'll be sure to pass your fantastic comments on to Ellie.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

If I could give Medway Law 10 stars I…

If I could give Medway Law 10 stars I most definately would. Ellie Jacznik in particular has been an absolute superstar in navigating what was a challenging sale. We cannot thank you enough. For anyone looking for a conveyancing solicitor, I would 100% recommend Medway and Ellie. Thank you so much.

S613/55297/038953

July 9, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Sally,

Thank you for your fantastic feedback. We're truly grateful for your kind words and are delighted to hear that you had such a positive experience with Medway Law.

It's especially wonderful to hear your recognition of Ellie Jacznik. We're so pleased that she was able to guide you through what sounds like a challenging sale with professionalism and dedication. We'll be sure to pass your lovely comments on to Ellie, she'll be thrilled to know the difference she made.

Thank you for your recommendation and for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Property Sale

Professional service that sorted problems out in a quick and efficient manner. Sobia was the main person I dealt with and she was courteous and professional, a credit to the company

July 7, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi John,

Thank you for your kind feedback. We're so pleased to hear that you received a professional service and that any issues were resolved quickly and efficiently.

It's especially wonderful to hear your comments about Sobia. We're delighted that her courteous and professional approach made such a positive difference to your experience, and we'll be sure to pass your kind words on to her.

Thank you for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Advertisement
Rated 5 out of 5 stars

Highly recommended.

Sobia Asghar and her team were very competent and professional. They kept me updated on every aspect of the sale and explained things fully. I have no hesitation in recommending Sobia and Medway Law to anyone wishing to sell a property.

July 7, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Mrs Higgins,

Thank you for your wonderful feedback. We're so pleased to hear that Sobia Asghar and her team provided such a competent and professional service throughout your sale.

It's great to know that you were kept updated at every stage and that everything was explained clearly, helping you feel informed and supported throughout the process. Your recommendation means a great deal to us, and we'll be sure to pass your kind comments on to Sobia and her team.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Jessica Bean has been an excellent…

Jessica Bean has been an excellent contact from start to finish. I would highly recommend using their service

July 3, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Judith,

Thank you for your kind feedback. We're so pleased to hear that Jessica Bean provided an excellent service from start to finish and made your experience such a positive one.

Your recommendation means a great deal to us, and we'll be sure to pass your kind comments on to Jessica. Thank you for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Danielle as Medway law was excellent

Danielle at Medway law was professional, approachable, friendly and extremely efficient. My sale completed a day early and I was very impressed with the service I received. I was never kept waiting to long for answers to enquiries. Would 100% recommend this company to friends and family

July 1, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Clare,

Thank you for your wonderful feedback. We're so happy to hear that Danielle provided a professional, friendly, and efficient service throughout your sale.

It's fantastic to know that your sale completed ahead of schedule and that your enquiries were answered promptly, helping to make the process as smooth and straightforward as possible. Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to Danielle.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Seamless conveyancing

Quick, helpful. Kept me up to date at all times. Sobia and her team were faultless

June 26, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Craig,

Thank you for your kind feedback. We're so pleased to hear that you found our team quick, helpful, and that you were kept up to date throughout the process.

It's especially wonderful to hear your comments about Sobia and her team. We'll be sure to pass on your kind words—they'll be delighted to know you found their service faultless.

Regards, Medway Law Customer Experience Team

Advertisement
Rated 5 out of 5 stars

Support and information for online sale

The staff dealing with my sale contacted me personally on the phone, which I found very reassuring. They kept me informed at all stages and answered any queries I had fully and promptly. I felt anxious about doing this process online but the people helping me were very supportive and talked me through the process via email and on the phone. They provided me with lots of information and followed up whether I was ok with it and had any questions. I completed the sale on the planned date.
Thankyou

July 2, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi,

Thank you for your wonderful feedback. We're so pleased to hear that our team was able to provide the reassurance and support you needed throughout the sale of your property.

It's great to know that the personal phone calls, clear communication, and prompt responses to your questions helped put you at ease, especially as you were feeling anxious about completing the process online. We're delighted that everything went smoothly and that your sale completed on the planned date.

Thank you for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Sobia was professional

Sobia was professional, punctual in responding, timely communications.

June 26, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Mehta,

Thank you for your kind feedback. We're pleased to hear that Sobia provided a professional service and kept you informed with timely communication throughout the process.

It's great to know that your queries were responded to promptly, and we'll be sure to pass your kind comments on to Sobia.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Professional, prompt and friendly service!

Great service. Responsive throughout the whole conveyancing process. Dealt with every query promptly and overall a really great service/ experience. Did not feel frustrated at any time, didn’t have to chase up - made everything so smooth. Thanks Medway / Dawne.

June 29, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Samuel,

Thank you for your wonderful feedback. We're so pleased to hear that you had such a positive experience throughout your conveyancing journey.

It's great to know that our team responded promptly to every query and kept the process running smoothly without you ever having to chase for updates. We'll be sure to pass your kind comments on to Dawne and the rest of the team.

Thank you for your recommendation and for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look