Medway Law Reviews 

1,046
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing clear guidance, remaining approachable, and keeping them well-informed throughout the entire property sale process. Many people appreciate that the service is exceptionally efficient, ensuring that transactions are completed smoothly and without any unexpected hitches. Reviewers often mention the responsive customer support team, sharing that inquiries are handled promptly and professionally. However, some reviewers were not happy with communication issues, noting that emails and phone calls sometimes went completely unanswered. A few consumers also mentioned experiencing frustrating delays and a lack of timely updates regarding important legal documents.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and friendly... See more

Service

Customers had positive experiences with service, describing the process as fast, efficient, and exceptionally... See more

Customer service

Consumers find customer service to be positive and reliable, consistently praising clear communication and... See more

Response time

Reviewers mention positive feedback about response time, consistently noting that staff members are fast and... See more

User experience

Users describe positive interactions with user experience, highlighting a fast, efficient, and well-managed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An absolutely amazing service from start to finish. We were kept well informed throughout by Zoie who kept us updated at every step and answered all questions without delay....Thank you so much !!! I... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with medway law They are knowledgeable and approachable throughout the sale of my property Mohsin Aziz explained everything clearly kept me regularly updated I felt my... See more

Company replied

Rated 5 out of 5 stars

Mohsin Aziz (our conveyancer) has been nothing short of incredible! Communica to on has been outstanding, no question has been too much trouble and he has made us feel looked after, every single step... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Nicola Nicholl at Medway law and Helen Noonan from Iamsold. They kept me updated during the auction sale process and had to chase the buyers solicitors A LOT!! But I would definit... See more

Company replied


Company details

  1. Conveyancer
  2. Real Estate Attorney

Information provided by various external sources

At Medway Law, our conveyancing service is designed to deliver you a quick, efficient and transparent process. We’re not distracted by the general legal issues that many solicitors have to contend with, so we can focus exclusively on providing you with the very best service. Our team will offer you nothing but a high quality experience and personalised legal advice, making your transaction as simple and straightforward as possible. We provide an array of services including conveyancing for both buyers and sellers, assistance for a remortgage and assistance for legal ownership enquiry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

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Replied to 62% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,046)

263 reviews in the last 12 months

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Rated 5 out of 5 stars

Sobia had been so kind and helpfull if…

Sobia had been so kind and helpfull if you cannot get hold if het and leave a msg sobia always call back thorougjly recomend their services x

April 29, 2026
Unprompted review
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Reply from Medway Law

Hi Yvonne,

Thank you for your feedback. Delivering a responsive and reliable service is very important to us, so it’s great to see this reflected in your experience. We appreciate your recommendation and will be sure to pass on your comments to Sobia.

Kind Regards
Customer Experience Team

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Rated 5 out of 5 stars

Everybody helpful explained everything…

Everybody helpful explained everything throughly to make a smooth transaction thank you kind regards David Musgrave

April 27, 2026
Unprompted review
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Reply from Medway Law

Hi David,

Thank you for your feedback. We’re glad to hear that everything was clearly explained and that the team supported you so well.

We appreciate you taking the time to share your experience.

Kind Regards
Customer Experience Team

Rated 5 out of 5 stars

I want to thank Dawne Jenkins who…

I want to thank Dawne Jenkins who helped with the sale and purchase of our home. I really can’t recommend Dawne enough and I want to say a massive thank you for all your help and support during this time. Dawne kept us up to date with our sale & was incredibly easy to get in touch with. She was friendly, professional and made our experience so smooth. Thank you!!

April 24, 2026
Unprompted review
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Reply from Medway Law

Hi Kimberley,

Thank you for this glowing review. Dawne consistently receives excellent feedback for her service and it’s great to see that reflected in your experience. We’ll be sure to pass on your comments to her. We appreciate your recommendation!

Kind Regards
Customer Experience Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, clear, straightforward and kept me updated every step of the way

April 24, 2026
Unprompted review
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Reply from Medway Law

Hi Aaron,

Thank you for your feedback. We’re pleased to hear you found the process straightforward and well communicated. We appreciate you taking the time to share a review.

Kind Regards
Customer Experience Team

Rated 5 out of 5 stars

Such a smooth process compared with…

Such a smooth process compared with previous buying/selling experiences! Kept well informed every step of the way, no delays, no follow-ups necessary. Hassle free. What a great experience.
S613/58316.

April 24, 2026
Unprompted review
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Reply from Medway Law

Hi Caroline,

Thank you for your fantastic feedback. We're delighted to hear that your experience with us was so smooth, especially in comparison to previous property transactions.

It’s great to know that you felt well informed throughout and that everything progressed without delays or the need for follow-ups—exactly the hassle-free service we aim to provide.

We truly appreciate your kind words and are so pleased you had such a positive experience.

Regards, Medway Law Customer Experience Team

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Rated 5 out of 5 stars

House sale

Very happy with the service, friendly staff, informative and knowledgeable

April 22, 2026
Unprompted review
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Reply from Medway Law

Hi Sophie,

Thank you for your kind feedback. We're delighted to hear that you were very happy with the service and found our team friendly, informative, and knowledgeable.

Providing clear guidance and a positive experience is something we always strive for, so it’s great to know this was reflected in your journey with us.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

This was an exceptionally easy process…

This was an exceptionally easy process under the guidance of Jonathan Brown. Appropriate updates on the progress of the sale were clear, professional and friendly, telephone calls and emails were received when expected and the online process was straightforward. Thanks to everyone involved in the auction process.

April 17, 2026
Unprompted review
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Reply from Medway Law

Hi Jude,

Thank you for your fantastic feedback. We're so happy to hear that Jonathan provided such clear, professional, and friendly guidance throughout your sale, helping to make the process feel straightforward and easy.

It’s great to know that communication was timely and reliable, and that you found the online process simple to use. We’ll also pass on your thanks to everyone involved in the auction process.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

House sale

I had the pleasure of dealing with Mohsin Aziz who was excellent from start to finish. Kept me well informed and even completed ahead of time. This was the final part of dealing with my late father's estate. Which is what obviously not a nice time. But the service was excellent

April 17, 2026
Unprompted review
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Reply from Medway Law

Hi Neil,

Thank you for your kind and thoughtful feedback. We’re so pleased to hear that Mohsin provided an excellent service from start to finish and kept you well informed throughout the process.

We also understand that this was part of managing your late father’s estate, which can be a particularly difficult time. We’re glad that Mohsin was able to support you and help make the process as smooth as possible during this period.

We truly appreciate your comments and will be sure to pass them on to Mohsin.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Professional and competenr

Medway law were absolutely top drawer in selling my sisters house,once she had gone into a nursing home.There were unexpected legal issues( not medway laws fault),that held up progress,but they were patient,kind and professional in their dealings with me ,and quickly moved the property once those issies were resolved.Special thanks to Amber and her team.

April 17, 2026
Unprompted review
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Reply from Medway Law

Hi Peter.

Thank you for your kind and thoughtful feedback. We're so pleased to hear that you found our team supportive during what must have been a difficult time.

It’s great to know that despite the unexpected legal issues, Amber and her team remained patient, kind, and professional throughout, and were able to progress things quickly once everything was resolved. We’ll be sure to pass on your special thanks to them.

Regards,
Medway Law Customer Experience Team

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Rated 5 out of 5 stars

Excellent service.

Over the years I have used my local solicitors for buying and selling. The service has been rather hit and miss. So I was open to the suggestion of using a different type of conveyancer. What could go wrong? The answer is nothing!
The service provided led by Team Nichola first class. My questions were answered very promptly and proficiently.
I would not hesitate and use them again.

April 17, 2026
Unprompted review
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Reply from Medway Law

Thank you for sharing your experience. We're so pleased to hear that making the switch to Medway Law proved to be such a positive one.

It’s fantastic to know that Team Nichola delivered a first-class service and that your questions were handled promptly and efficiently throughout. Your confidence in using us again means a great deal to us.

Regards, Medway Law Customer Experience Team

Rated 4 out of 5 stars

The whole process has been extremely…

The whole process has been extremely quick. It has only taken 2 months to advertise, sell and exchange contracts on the house. Mohsin Aziz the solicitor has kept us updated all the way through the process

April 16, 2026
Unprompted review
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Reply from Medway Law

Hi Jill,

Thank you for your great feedback. We're delighted to hear that your sale progressed so quickly and smoothly, especially within such an impressive timeframe.

It’s also fantastic to know that Mohsin kept you updated throughout the process and provided consistent support along the way. We’ll be sure to pass on your kind comments to him.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Excellent firm

I thought the service from iamMedway Law was excellent. Very attentive keeping me informed of progress and updated. Team Clarkson friendly and approachable and would highly recommend them.

April 14, 2026
Unprompted review
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Reply from Medway Law

Hi Alison.

Thank you for your kind feedback. We're delighted to hear that you found the service from Medway Law excellent and that you felt well informed and supported throughout the process.

It’s especially great to know that Team Clarkson were friendly and approachable, and we truly appreciate your recommendation. We’ll be sure to share your comments with the team.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Medway Law

Our Conveyancing Advisor Mr Mohsin Aziz, has been an excellent support to us through the very challenging sale of my god father's house. We have had to continually postpone the sale due to the buyer needing more time, or diffetent documents needing to be found but throughout Mohsin steered us through and listened and advised with knowlege and calm! The whole process has been very stressful and caused me as Attorney a lot of anxiety but Mohsin saw us through until final completion. His guidance was second to none. I would highly recommend his services. Thank you Mo.

April 15, 2026
Unprompted review
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Reply from Medway Law

Hi Andrea,

Thank you for your thoughtful and detailed feedback. We’re so pleased to hear that Mohsin provided such excellent support during what sounds like a particularly challenging and stressful sale.

It’s great to know that his calm, knowledgeable approach and willingness to listen and guide you through each stage made a real difference, especially given the delays and complexities involved.

Your recommendation means a great deal, and we’ll be sure to pass on your kind words to Mohsin.

Regards, Medway Law Customer Experience Team

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Rated 4 out of 5 stars

Dad’s bungalow

Polite helpful and kept up to date with latest developments

April 15, 2026
Unprompted review
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Reply from Medway Law

HI,

Thank you for your kind words. We're pleased to hear that you found our team polite, helpful, and that you were kept up to date throughout your matter.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Medway Law - House sale

The whole process dealing with Medway Law for the house sale was clear and efficient. I was kept informed throughout the process.
Thankyou

April 13, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Marco,

Thank you for your kind feedback. We're really pleased to hear that you found the process clear and efficient, and that you felt well informed throughout your house sale.

Providing a smooth and transparent experience is something we always strive for, so it’s great to know we delivered this for you. We appreciate you taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Danielle and Nicola provided a…

Danielle and Nicola provided a fantastic service and the communication throughout the sale was fantastic ! We also completted two weeks before the original completion date

April 10, 2026
Unprompted review
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Reply from Medway Law

Hi Wendy,

Thank you for your fantastic feedback. We're delighted to hear that Danielle and Nicola provided such a high level of service and kept communication strong throughout your sale.

Completing two weeks ahead of schedule is a great result, and we’re so pleased everything progressed smoothly for you. We’ll be sure to share your kind words with Danielle and Nicola.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Medway law remained professional from…

Medway law remained professional from sale to completion, they kept me updated and advised any questions I had, I highly recommend this company they went above and beyond working with the auction company I am sold who sold my property.

April 14, 2026
Unprompted review
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Reply from Medway Law

Hi,

Thank you for your kind feedback. We're delighted to hear that you found our team professional throughout the entire process, from sale to completion. Keeping you informed and providing clear guidance is something we pride ourselves on, so it’s great to know this made a positive difference to your experience.

We’re also pleased that our collaboration with the auction company helped ensure a smooth transaction for you. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.

Regards, Medway Law Customer Experience Team

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Rated 5 out of 5 stars

Mohsin aziz

Mohsin aziz was so helpful All calls answered by himself no robot answer machines,didnt have to wait ages for answers to queries and kept informed throughout Well recommended thank you moh xx

April 8, 2026
Unprompted review
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Reply from Medway Law

Hi Sandra,

Thank you for your lovely feedback.

We’re so pleased to hear that Mohsin provided such helpful and responsive support throughout your experience. It’s great to know that being able to speak directly with him and receive timely updates made the process smoother for you.

We really appreciate your recommendation and thank you for taking the time to share your experience.

Kind regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Far far better!

Far, far better than we ever expected, they were easy to contact and kept us informed at every step. Fast, Efficient and friendly with real humans to talk to at every turn, not lots automated answer machines, a real breath of fresh air, cannot recommend enough, thank you so mucn.

April 7, 2026
Unprompted review
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Reply from Medway Law

Hi Alan,

Thank you so much for your wonderful feedback.

We’re so happy to hear that your experience exceeded expectations and that you found our team easy to contact, informative, and approachable throughout the process. Providing a personal service with real people at the heart of it is something we truly value, so your comments mean a great deal to us.

We really appreciate your recommendation and thank you again for taking the time to share your experience.

Kind regards,
Medway Law Customer Experience Team

Rated 4 out of 5 stars

I can highly recommend Mohsin Aziz

Mohsin Aziz was attentive, polite and helpful at every stage of a difficult process selling my Leasehold flat. He was easy to contact and always responded quickly. I would recommend his services to anyone in a similar situation.

April 2, 2026
Unprompted review
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Reply from Medway Law

Hi Anon,

Thank you for your kind feedback.

We’re really pleased to hear that Mohsin provided attentive, polite, and helpful support throughout what can often be a complex process. It’s great to know he was responsive and easy to reach, helping to make your experience as smooth as possible.

We truly appreciate your recommendation and thank you for taking the time to share your experience.

Kind regards, Medway Law Customer Experience Team

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