Completely unorganized. Cancels appointment randomly without any clear next steps. Forgot to have me fill out patient intake forms so the provider and I, both found out during the first call (... See more
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See what reviewers are saying
I love this company I have had nothing but excellent care and customer service. Yajara I am sure that is spelled wrong but she has been so extremely sweet and helpful. Been a patient for mental health... See more
Company replied
Second month in a row MEDZINO.com is again charging our bank account for the subscription we canceled. Cost us our Christmas shopping last month waiting for the refund that we had to work, for free t... See more
Company replied
My doctor wanted to charge me $400 for an office visit just to renew an old prescription. I found Medzino on the web and they are a life saver. They only charge $20 for telemedicine with a doctor whe... See more
Company replied
Company details
Written by the company
Medzino offers safe and discreet consultations with US licensed physicians for online diagnosis and delivers your FDA approved treatment right to your door. We offer free delivery on all orders. For any questions or support please email help@medzino.com and one of our care team members will be happy to help.
Contact info
2217 Park Bend Drive Suite #300, 78758, Austin, United States
- (888) 772-2270
- help@medzino.com
- medzino.com/us
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Medzino is truly a blessing!
Medzino is truly a blessing in this time of a pandemic. The process is easy and quick and shipping is fast! Highly recommended!!!
Medzino review
I am extremely happy with the service Medzino has provided me. My order is processed quickly and usually arrives before the estimated delivery date. They provide a great product and their prices are very reasonable. In these uncertain times when we have to take so many precautions, it's one less worry when I can get my medication delivered straight to my door. I would highly recommend Medzino.
Very good service!!
Great service
Great service! Reviewed my case quickly and sent my medicine in a few days.
Thanks!
Absolutely awesome !!!
Absolutely awesome very professional Doctors Fast shipping Great Prices!
I paid $10 extra for fast shipping and…
I paid $10 extra for fast shipping and it still took almost 2 weeks to get my medication

Reply from Medzino Health
Medzino have good quality medicine and…
Medzino have good quality medicine and doctors that understand your needs. I would definitely recommend they service. Keep up the good work!
Excellent service
Total scam
I order pills months ago and never received them called the number she said don't worry they will come just delayed I said ok then I ended up in the hospital for a few months forgot about it to be honest well I was going through my receipts and realized I had never got my pills company refuses to send them or give me refund I think all the reviews on here must be lies because this was a terrible experience and now I'm out 40 bucks .

Reply from Medzino Health
Five Star Experience
I had an excellent and trouble-free experience with Medzino from the start. The online consultation was straightforward and uncomplicated. Outstanding customer service that was prompt and efficient. The review and processing of my refill was secure, and shipping was fast. Importantly the out-of-pocket cost was affordable which was a huge relief. Based on my recent experience I would not hesitate to recommend Medzino and would use their service again.
Excellent service
Excellent service. Really thankful I don't have to go out and risk getting Covid-19 or exposing my family members just to get my routine migraine medication I've been taking for 20 plus years. My doctor does not offer virtual visits currently so I decided to try Medzino. I filled out the detailed questionnaire and made payment (very reasonable price for my generic sumatriptan) and got the same dosage and amount of pills I would have gotten from an in person doctor visit. I received my medication in a few days in the mail. Highly recommend Medzino.
Hands down the best online service
Hands down the best online service, and customer service I have ever received in my life. Anytime I had questions the care team I contacted was very helpful and quick to respond.

Reply from Medzino Health
SUPERIOR CUSTOMER SERVICE
I ordered from Medzino for the first time on Monday 9-28 and received the meds the following Saturday 10-3.
I'm on an old droid smartphone and could not add the product to the cart, trying everything I could think of including selecting desktop site. I emailed them and heard back nearly immediately. They checked several things and I tried several times more with no success. They were very helpful. At their suggestion, I downloaded a new browser (Brave), more up to date than the phone browser and also has great privacy features.
I breezed through the order process which is very step by step and easy to execute. My files and pix uploaded easily.
Once I received confirmation my order was placed I was pleasantly surprised that they processed it same day, including physician approval.
The next day the order was shipped from the pharmacy.
I can't say enough good things about the quality, the rapid turn around and the very courteous service they have provided.
Amaranta is the quintessential customer service representative and a credit to the organization.
Thank you, Amaranta, for all your very kind assistance! I recommend a raise!

Reply from Medzino Health
Great company to deal with
Probably the best customer service I have received in 10-15 years. Every time I call or email, they have responded courteously and efficiently the same day, often within an hour or two. The couple of times I have contacted them, it was usually an issue on my end. Couldn't figure out how to load my ID, and had a change of address another time. Never had an issue with shipping or timeliness of my order. Just refreshing in the volatile climate we're in to not be treated like a replaceable commodity.

Reply from Medzino Health
So far medzino has been amazing,
So far medzino has been amazing,, super fast results and great communication from their reps,, high quality service!!

Reply from Medzino Health
5 STARS
I was so happy to get my bp medicine by mail from medzino during this time of quarantine. This arrived only 5 days after placing my order. They definitely get 5 stars from me!
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