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Meermin Shoes Reviews 1,711

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,068 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, design, and craftsmanship of the products, often highlighting the high-quality materials used. Many find the pricing to be very fair for the quality received, making it a great value. The delivery service is frequently noted as quick, timely, and hassle-free, with many receiving their orders faster than expected. However, some people were dissatisfied with discrepancies between product images online and the actual items received, as well as occasional imperfections or issues with sizing and fit. A few other people also felt that the product quality did not meet their expectations, describing some items as feeling cheap or having cosmetic issues.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the high quality, craftsmanship, and comfort... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality, craftsmanship, and... See more

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, attentiveness, and extensive... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently highlighting quick and... See more

Price

Users describe positive interactions with price, often highlighting the great quality received for a fair or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m pleased with the purchasing experience and the Amazon-esque delivery time. There is discrepancy between the Atacama unlined suede loafers and belt pictured on the Meermin website and the shoes I r... See more

Rated 4 out of 5 stars

Shoes had some small scratches on the bottoms and a few imperfections in the leather. The box top was torn in two quarters and they were taped back together. I wondered if I actually received someone... See more

Rated 5 out of 5 stars

Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate a... See more

Rated 5 out of 5 stars

Excellent design, quality, and price. The service in the store was second to none. During our visit, the store was somewhat busy; the lady in charge made everyone feel welcome, listened to their reque... See more


Company details

  1. #30 of 62 best companies in Shoe Store
  2. #5 of 11 best companies in Shoe Factory

About Meermin Shoes

Written by the company

At Meermin, we are dedicated to crafting properly made, timeless footwear that delivers exceptional value. Specializing in Goodyear-welted shoes, we focus on combining traditional craftsmanship with modern distribution. Every pair is carefully crafted using premium full-grain leathers sourced from some of the world’s finest tanneries.

Our philosophy is simple: deliver radical value by focusing on quality and eliminating unnecessary markups. Through our direct-to-consumer model, we are able to offer meticulously crafted footwear at a fraction of the cost typically associated with products of this category. We believe that well-made shoes should be an attainable investment.

We are proud to have retail stores in New York, Paris, and Madrid, allowing customers to experience our footwear & service firsthand.

We take pride in upholding the principles of craftsmanship quality, service and value.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I took a leap!

I saw these suede loafers recommended on an IG video. I was looking for a shoe like this and I took a leap! Though skeptical, I followed their sizing recommendations. I ALWAYS wear an 11. Anyway, they came within 5 days of ordering and they are excellent! They fit like slippers, look fabulous and the suede and sole are amazing. Will be purchasing more shoes from these folks!

April 27, 2026
Rated 5 out of 5 stars

Top marks across the board

Asked for some advice regarding sizing, the reply was quick and cordial. I ultimately followed their advice and the fit is perfect. Delivery was fast and offered precise tracking throughout the whole process. Shoes are well made and the leather is beautiful, nearly impossible to think you could get a better deal for this price point.

April 29, 2026
Rated 5 out of 5 stars

Really easy process to return shoes

Really easy process to return shoes. Ordered one size too small and was easily able to send them back and get the correct size. The shoes themselves are fabulous! Way better in person than you can see from images online.

April 28, 2026
Rated 4 out of 5 stars

The Chelsea boots are beautiful

The Chelsea boots are beautiful. I would have given 5 stars, but along the welt you can see what appears to be glue also - that’s the quality you get from China.

April 23, 2026
Rated 5 out of 5 stars

Excellent Customer Service

Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate and helpful responses which helped me choose the right size based on 3 foot measurements. All of this was done online between two different parts of the world and without the hassle to visit a shop (which did not exist anyway in my country). Thank you Meermin and I await to test the quality of the shoes (11.5 Black Calf - G) once it arrives!

April 27, 2026
Rated 4 out of 5 stars

The shoes are fantastic, shoe trees too big

The shoes are fantastic, but unfortunately the shoe trees don’t really fit inside, even though they are supposed to be for this shoe size. Shipping went smoothly and the delivery arrived quickly. However, the shoe trees are quite frustrating…

April 21, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, with a knack for explaining things and finding options and alternatives. The girl who helped me had blonde, slightly wavy hair and light-coloured eyes. Thank you.

April 21, 2026
Rated 2 out of 5 stars

Disappointing.

I ordered 102635 - BLACK FREUDENBERG shoes which are advertised to have JR soles. The shoes the were sent to me do not have JR soles. Clearly JR soles are a premium sole and I was disappointed that this switch was made. If JR soles are no longer available it should have been removed from the product description and specs on the website.

April 25, 2026

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