Banner for Meermin Shoes

Meermin Shoes Reviews 1,612

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,010 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the shoes, noting their excellent craftsmanship, comfort, and stylish appearance. Many people appreciate the quick delivery service and the helpfulness of the staff, making the overall purchasing experience smooth and enjoyable. However, some customers also noted occasional issues with product quality, such as minor imperfections in the leather or receiving defective pairs. A few other people also felt that the construction quality and materials of some products felt cheap, not aligning with a premium experience.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often describing shoes as well-made,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the craftsmanship,... See more

Staff

People report positive experiences with staff. Many customers praise the helpfulness and efficiency of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times and... See more

Service

Users describe positive interactions with service. Many customers praise the helpfulness and quickness of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoes had some small scratches on the bottoms and a few imperfections in the leather. The box top was torn in two quarters and they were taped back together. I wondered if I actually received someone... See more

Rated 5 out of 5 stars

Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate a... See more

Rated 5 out of 5 stars

I saw these suede loafers recommended on an IG video. I was looking for a shoe like this and I took a leap! Though skeptical, I followed their sizing recommendations. I ALWAYS wear an 11. Anyway, they... See more

Rated 5 out of 5 stars

Fast shipping. Love the black oxfords I got. They seem like great quality, particularly for the under $300 price point. (I discovered through a Gentlemen's Gazette review of under $300 dress shoe bran... See more


Company details

  1. #28 of 59 best companies in Shoe Store
  2. #5 of 11 best companies in Shoe Factory

About Meermin Shoes

Written by the company

At Meermin, we are dedicated to crafting properly made, timeless footwear that delivers exceptional value. Specializing in Goodyear-welted shoes, we focus on combining traditional craftsmanship with modern distribution. Every pair is carefully crafted using premium full-grain leathers sourced from some of the world’s finest tanneries.

Our philosophy is simple: deliver radical value by focusing on quality and eliminating unnecessary markups. Through our direct-to-consumer model, we are able to offer meticulously crafted footwear at a fraction of the cost typically associated with products of this category. We believe that well-made shoes should be an attainable investment.

We are proud to have retail stores in New York, Paris, and Madrid, allowing customers to experience our footwear & service firsthand.

We take pride in upholding the principles of craftsmanship quality, service and value.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality: both shoes and staff

The support staff is very responsive and friendly, they go above and beyond to help. Every question I had was answered, and every concern addressed. I never had full leather dress shoes before, and the support staff at Meermin made the process very easy.

The shoes are great quality for the price. The break in period is a little rough, but that's expected for real, full leather shoes. I have two pairs now, and I plan to get more.

April 23, 2026
Rated 1 out of 5 stars

I feel the site should have been honest…

I feel the site should have been honest about the women's shoes being an actual man shoe in a smaller size. Very misleading

April 23, 2026
Meermin Shoes logo

Reply from Meermin Shoes

Hello Taunesha, thank you for sharing your feedback.

Not sure where the size misunderstanding originated, but the loafer purchased in size 10.5UK is part of our men’s collection and has never been part of our women’s range.

Our customer service team is always happy to help with sizing guidance and product selection before purchase, and we would have gladly assisted in finding the most suitable option.

Thank you for your support & please feel free to reach out to us if we can support you further. Thank you.

Rated 5 out of 5 stars

Excellent service and experience overall

Good shoes, brutal to break into but its my first leather. Was shocked to see Made in China sticker at bottom of sole, but apparently they do only a small portion of the process in there and do the finishing in Spain. Arrived very quickly too, hopefully its great reputation holds up!

April 23, 2026
Rated 3 out of 5 stars

Very poor experience.

EDIT: after some back and forth, seller agreed to send refund without me having to ship item back to Europe. But item is still of poor quality especially for the price. It had only been used very lightly in an office setting.

Very poor experience.

This 'shell cordovan' belt started turning white after only light use in office settings. It was not abused, worn hard, or exposed to unusual conditions. For something sold as black shell cordovan, this is far below what should be expected.

The worst part was customer service. Their solution was essentially to tell me that this was normal and that I should buy or apply black shell cordovan pomade and fix it myself. That is not an acceptable response to a recently purchased premium item. If a belt needs recoloring after minimal office wear, that is not normal wear, it is a product failure.

Premium pricing, disappointing quality, and a dismissive after-sales response.

April 23, 2026
Unprompted review
Meermin Shoes logo

Reply from Meermin Shoes

Dear Hendrik, thank you for your message.

As discussed, shell cordovan is a leather that can develop surface marks that in some cases appear as lightening with use, which are typically reversible with appropriate care.

As your purchase was made in our Paris store and you are currently based in the Philippines, we are unfortunately unable to arrange collection from your location. We did offer to cover return shipping within Europe, should that have been an option.

To ensure you are fully satisfied, we worked to find a practical solution given the circumstances and have initiated the refund process without requiring the item to be returned.

We appreciate your support and hope to serve you again in the future.

Rated 1 out of 5 stars

I received 2 right foot shoes

I received 2 right foot shoes. One from the pair I ordered and the other is a brown suede tassel loafer. How can I receive what I ordered?

April 21, 2026
Meermin Shoes logo

Reply from Meermin Shoes

Hi Thomas, thank you for your message, and we’re very sorry for the mix-up with your order. Our customer service team will be in touch with you shortly to make this right and ensure you receive the correct pair as soon as possible. We appreciate your patience and the opportunity to resolve this for you. Thank you.

Rated 5 out of 5 stars

Great range of sizing options and high quality shoes!

I love that they have such a wide range of sizes and that many of their shoes are unisex! The FAQs and detailed info on the lasts were also super helpful as a first time Goodyear welt shoe buyer. The buying and shipping experience was seamless, and the product has been incredible so far! I bought a pair of boots that were sleek and comfortable right out of the box (I had bought similar shoes from a competitor to compare and ended up returning the other pair because Meermin’s was so much more comfortable) and a pair of loafers with the softest leather. I’ve already gotten lots of compliments on my shoes. Thank you, Meermin!

April 16, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look