Fabric by Gerber Life Reviews 2,357

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the simplicity and ease of understanding the process, making it a smooth experience. Many people appreciate how straightforward and quick the entire procedure is, from approval to coverage selection. The platform and its features are frequently described as user-friendly and easy to navigate, allowing for effortless completion of tasks. While the overall sentiment is highly positive regarding ease of use, there is no significant minority sentiment to report on other aspects of the service or response times.

What people talk about most

User experience

People report positive experiences with the user experience, highlighting how easy and straightforward the... See more

Service

Users describe ambiguous interactions with service, with some customers reporting a smooth and simple process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure how to go about creating a will but as I was looking into life insurance I came across this. Wow! Super easy to understand and fill out! Definitely made it a smooth process for me which... See more

Rated 5 out of 5 stars

The entire process, from getting approved to choosing your coverage, is simple and quick. The website and all its features are user friendly as well.

Rated 5 out of 5 stars

This was an extremely simple to use tool! I feel more secure knowing my family is covered in case of any emergency. Took me only 10 minutes to find the coverage I need.

Rated 5 out of 5 stars

Gerber made the whole process simple and easy to understand. I was raised on Gerber products, so it's ironic how they were a part of my beginning and end. Thank you


Company details

  1. #19 of 24 best companies in Life Insurance Agency
  2. #8 of 11 best companies in Term Life Insurance Provider Company

Written by the company

Fabric by Gerber Life can give parents like you term life insurance that’s designed to be affordable, plus free wills, access to college savings funds, and more tools to help protect your family’s financial future—all in an easy online experience. Our goal is to provide the peace of mind that comes with knowing that you’re helping to keep your family protected.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Submitted a life insurance application…

I submitted a request for a life insurance quote with your company back in June. I already have coverage through another provider, so I understand the application process can take some time. However, it’s now been over a month, and the issue isn't the wait it’s the complete lack of communication.

I’ve left multiple voicemails, sent several emails (including checking my spam folder), and even messaged your online chat portal all with no response. Every phone call goes straight to voicemail, and I have not received a single follow-up.

If it's this difficult to reach someone during the application stage, I’m seriously concerned about what would happen in a real emergency. Delays like this could leave families without help when they need it most.

I'm going to give them a couple more days to see if not cancel my application.

July 1, 2025
Unprompted review
Fabric by Gerber Life logo

Reply from Fabric by Gerber Life

Hi Daniel,

Thank you for your feedback, and we’re sorry for the frustration. Some applications can take more time if additional information is needed. We’ve sent you an email with the next steps, including a required form to keep things moving forward.

Please let us know if you need us to resend it or if there’s anything else we can do to help.

Rated 1 out of 5 stars

This site must be scam

This site must be scam! I just opened an account and give all the info and when Im going to log in the same day, It blocked me and couldn't even log in. Is there a way to report this site?

May 24, 2025
Unprompted review
Fabric by Gerber Life logo

Reply from Fabric by Gerber Life

Hi Julius,

We're sorry to hear about your experience and understand your frustration. Fabric by Gerber Life is a legitimate and secure platform, and we take these kinds of issues seriously.

We want to look into this for you and help resolve it. Please reach out to our support team directly at support@meetfabric.com or by using the chat option on our website. We’re here to help and make things right.

Rated 1 out of 5 stars

This site is a scam

This site is a scam. I decided I wanted to withdraw my money and they will not send it back. They said my bank account is not linked and when I go into my account it is clearly linked. not to mention they are still taking $20 a month from my bank account so obviously they can take money from me but refuse to put it back.

April 6, 2025
Unprompted review
Fabric by Gerber Life logo

Reply from Fabric by Gerber Life

We’re sorry to hear about your experience and completely understand your frustration. We can confirm that your case has been escalated to our internal team, and they’re actively working to resolve it as quickly as possible.

We appreciate your patience, and we’re committed to making this right. If you have any further questions or updates, please don’t hesitate to contact our support team directly.

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