Neptune Reviews 24

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Completed waste of time. I spent a long time going through their whole process, answering so many questions and filling out all the forms with personal data. Then the system says, please check back... See more

Company replied

Rated 5 out of 5 stars

The process was surprisingly easy and fast! I expected months of back and forth with lawyers, but Neptune streamlined everything beautifully. From start to finish, we had our signed prenup in about 8... See more

Company replied

Rated 5 out of 5 stars

I didn't know where to start with the prenup process, and online resources were daunting. I discovered Neptune through a women's networking group where I had heard Sol Lee, the founder, give a talk wi... See more

Company replied

Rated 5 out of 5 stars

As someone who has never had to hire a lawyer before, Neptune was a lifesaver. The platform itself was easy to navigate, and the AI chatbot helped us think through issues we hadn't even considered.... See more

Company replied

Company details

  1. Legal Services

Written by the company

Neptune is the relationship-first concierge that helps couples navigate high-stakes financial decisions, starting with prenups. Neptune transforms prenups into thoughtful financial alignment by combining an emotionally intelligent AI chatbot with vetted family law attorneys and transparent pricing to give successful, wealth-building couples confidence that both partners are protected fairly. By eliminating the awkwardness and complexity that often define prenups and financial decisions in marriage, Neptune helps couples replace guesswork with strategy to build a future that reflects their values. Neptune also works with prenuptial agreements (prenups) and postnuptial agreements (postnups) and is currently live in California, New York, Massachusetts.


Contact info

4.2

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bedelia makes the prenup process easier

Getting a prenup might be daunting if you're not sure where to start. Bedelia is great resource tool if you're looking to have a prenup or if you need any information on it. Me and my partner were looking for lawyer recommendations and Sol from Bedelia was very helpful and provided recommendations. She even followed up with us to ensure that everything went smoothly. I would definitely recommend using Bedelia!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Life changes fast.

Even faster with the acceleration effect artificial intelligence is having on society today.

I found myself unprepared for this new world and was fortunate to find Bedelia through clever googling… what is now commonly referred to as “Prompt Engineering”.

I didn’t need a prenup, I needed a “post up” and I didn’t even know this was a real thing. Bedelia connected me with an attorney who made me feel like I was their top client and educated me on the best options available for a helpless romantic like me.

Bedelia's CEO, Sol contacted me directly and has continued to all throughout the process. Its clear that she is dedicated to creating a service that creates true value for both sides of lawyer-client relationship. Plus she is an excellent person on top of it all.

Thanks to Bedelia, I no longer feel helpless. I am informed. 5 stars are not enough to articulate the level of service provided to me.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Bedelia helped us streamline and understand the pre-nup process better!

I came across Bedelia a few months before getting married. We were potentially interested in having a pre-nuptial agreement but didn’t know enough about it to know whether it was worth the trouble. I had read a few articles online to get a sense, but the Bedelia app allowed me to have a conversation with the AI and ask clarifying questions. I was pleasantly surprised with the amount of detail on the basics of a pre-nup it was able to provide. After the conversation, I received an email with all the details, which made me mentally more relieved.

After talking with the AI, Bedelia even provided some local lawyer recommendations for the next step that were within our budget. We reached out to one of our local lawyers that had a flat rate and we heard back within 24 hours to schedule a call. The lawyer walked us through the whole pre-nup process in detail and answered all of our questions including whether or not it made sense for us to have a pre-nup. We wanted to keep most of our assets separate in the event we divorced with a few exceptions and we learned that California automatically assumes 50/50 in all things if no pre-nup exists. We felt good rapport with the lawyer and for us it made sense to get a pre-nup so we decided to move forward. The email I received from Bedelia provided some basic information that we could pass on to the lawyer as well, which was helpful because it pulled some of the same financial information/had similar questions.

Once we provided our info to the lawyer, they pulled together an agreement quickly and was able to go over each term in the agreement with us in detail via video call. The whole process was more seamless than I expected. The easiest part though was getting it notarized at the end! I’m thankful that the process was pretty streamlined and relatively stress-free given we were wedding planning at the same time.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Useful Resource

In the age of AI, Bedalia does an excellent job in connecting you with what you need. It's often challenging to find out where to start, but Bedalia makes it easy. Sol provides excellent follow-up and support as well.
Give it a go, you'll be pleasantly surprised!

February 9, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look