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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent and swift service, highlighting the ease of ordering and the remarkably fast delivery. Many people appreciate the good value, product selection, and the helpfulness of the staff, often noting the inclusion of free gifts with their purchases. However, some customers were dissatisfied with specific issues, such as receiving expired products or items with damaged packaging. There were also occasional concerns about delivery times, with some experiencing delays or issues with tracking and communication regarding their orders.

What people talk about most

Product

Users describe positive interactions with product, often praising the wide selection, good prices, and fast... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering and the quick delivery,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the great,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the good quality products, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent speedy service. The Candy flavour EAA s make drinking water super easy when on prep. And the little extra gifts you receive for free are great. Will definitely be ordering more products to t... See more

Rated 5 out of 5 stars

It was a great experience to buy online and the delivery was increíble fast however they could improve their website design. I found per4m protein flavors i couldn’t get anywhere else. I already place... See more

Company replied

Rated 5 out of 5 stars

Prompt order updates and dispatch. Delivery time was impacted by bank holiday, so can’t comment on speed of delivery. But this is not on them. Overall great service

Rated 5 out of 5 stars

Very helpful, great customer service and swift delivery! One item turned out to be out of stock, so got an email with options on a Thursday evening and got the order delivered on a Saturday morning -... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

Discount Supplements & Sports Nutrition Online Store. We Offer Protein Powders, Creatine, Amino Acids, Weight Loss Products, Pre Workouts, Vitamins, BCAAs. Premium Quality Brands, Low Prices and Great Customer Service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

440 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great business to deal with!

Very helpful, great customer service and swift delivery! One item turned out to be out of stock, so got an email with options on a Thursday evening and got the order delivered on a Saturday morning - the same week!!!🤩
Will defo come back. Thank you!☺️

May 27, 2025
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Reply from megapump.ie

Thank you Agata so much for your amazing feedback! 😊 We’re delighted to hear you were happy with our service and delivery — even with the stock hiccup. 💪

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Rated 5 out of 5 stars

Quick and easy to order and delivery…

Quick and easy to order and delivery was exceptional

May 27, 2025
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Reply from megapump.ie

Thank you for your kind words! We're so glad to hear the ordering process was smooth and the delivery exceeded your expectations. Hope to see you again soon! 😊

Rated 5 out of 5 stars

5 star trust

Good selection of supplements. Quick confirmation of online order, tracking updated and next 2-3 days free delivery.

May 25, 2025
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Reply from megapump.ie

Thank you Michal so much for the 5-star trust! 🌟 We're glad you’re happy with our selection and service. Fast, reliable delivery is what we aim for — we appreciate your support! 🙌

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Rated 1 out of 5 stars

Most of the products were expired 5-6…

Most of the products were expired 5-6 months back. I didn't notice at first cause I didn't know a company would actually send expired products and had stomachache for 3 days. Never buying from megapump ever again.

May 25, 2025
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Reply from megapump.ie

Hi Arkendra,

Thank you for your feedback. We’re very sorry to hear about your experience and hope you’re feeling better.

Regarding your order, the protein bars you purchased were part of a special discounted offer clearly marked on our website as being past their best-before date. The product description stated:

"This product is available at a discounted price due to expired date. If you prefer a product with a normal BB date, you can purchase it at the regular price. By selecting the sale option, you acknowledge and accept these terms."

All other items in your order were within their standard shelf life.

We strive to be fully transparent about products sold at reduced prices and always include detailed notices when a product’s best-before date has passed. We truly regret any confusion and appreciate your understanding. If there’s anything we can do to assist you further, feel free to reach out directly.

The Megapump Team

Rated 5 out of 5 stars

Everything is great as always

Excellent service, everything is fast and high quality, huge assortment and also great promotions, super offers. Only the best recommendations and positive emotions.

April 26, 2025
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Reply from megapump.ie

Thank you Olha so much for your continued support and such a wonderful review! 😊 We're thrilled to hear you're happy with our service, products, and offers. Your recommendation means the world to us — we’ll keep doing our best to deliver only the best! 🙌💪

Rated 5 out of 5 stars

……..

Good delivery time good products

April 26, 2025
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Reply from megapump.ie

Thanks a lot Ryan!😊 We're glad to hear you’re happy with the delivery time and our products. Looking forward to serving you again soon! 🙌

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Reliable,great prices through all products.

April 25, 2025
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Reply from megapump.ie

Thank you Paul so much for the great feedback! 😊 We're happy to hear you find us reliable with great prices. We truly appreciate your support! 🙌

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Rated 4 out of 5 stars

Fast delivery

Fast delivery. Good rangebor products. Would love to see Gorilla Mind on the list of pre workouts some day

April 26, 2025
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Reply from megapump.ie

Thanks so much for the great feedback! 😊 We're glad you’re happy with the delivery and product range. And we appreciate the suggestion — Gorilla Mind is definitely on our radar! 💪 Stay tuned! 🙌

Rated 5 out of 5 stars

Always super fast delivery

Always super fast delivery, very competitive prices that’s why I keep coming back too!

March 25, 2025
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Reply from megapump.ie

Thank you Ciaran so much for your continued support! 😊 We're glad you value our fast delivery and competitive prices — it means a lot that you keep coming back. We’ll keep doing our best for you! 🙌

Rated 5 out of 5 stars

Recently bought per4m egg white…

Recently bought per4m egg white protein, this product is beyond ideal for me as being sensitive to lactose, my digestion has felt great. Anyone who struggles with digestive issues with dairy products but does not want to compromise on quality please give this a shot, taste very good too

April 7, 2025
Unprompted review
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Reply from megapump.ie

Thank you Frank for sharing your experience! 🙌 We're so glad the Per4m Egg White Protein is working well for you. It's great to hear it’s both easy on digestion and tasty too! We really appreciate the recommendation and hope it helps others as well. 😊

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Rated 4 out of 5 stars

To be fair

To be fair, they used to be a lot faster with shipping. That’s the problem with great service, once the standard is set, it is very hard to not want it to be kept high at all times. But things happen I guess. I’ll keep buying from Mega Pump anyways, pricing is fair and communication is great.

March 25, 2025
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Reply from megapump.ie

Thank you Franc so much for your honest feedback and continued support it truly means a lot to us! We’re really sorry for any delays — we’re doing our best every day to improve our service, and we definitely don’t want to slow down. Our goal is to keep getting better and better. Thanks again for sticking with Mega Pump!

Rated 5 out of 5 stars

I've ordered over a dozen items from…

I've ordered over a dozen items from MegaPump, everything has arrived very well packaged and exactly as advertised. Couldn't be happier.

March 25, 2025
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Reply from megapump.ie

Thanks a million Timmy for your kind words and continued trust in us! 🙏 We’re so glad to hear everything arrived safely and met your expectations. Knowing you’re happy with your orders makes our day — we’ll keep doing our best to deliver that same level of service every time. 💪

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Rated 5 out of 5 stars

Amazing products for even better value!

The service was so quick! I would place my order and within an hour I’d receive an email to say it’s been packed and leaving the warehouse!
Super quick delivery and amazinv prices - great value especially compared to other shops out there who are selling the same products at a more expensive rate.
I also like the little touches of adding in small samples to test for free - little gestures like this go a long way!

January 26, 2025
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Reply from megapump.ie

Wow! Thank you Grace so much for that amazing feedback! We're absolutely thrilled you're happy with both our products and our service.

We really appreciate you taking the time to share your experience. We look forward to serving you again soon :)

Rated 5 out of 5 stars

Being ordering of Mega pump now for a…

Being ordering of Mega pump now for a while, put a order in within a couple of days you have ur order well wrapped

February 25, 2025
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Reply from megapump.ie

Thank you Stephen :) We're glad you're happy with the speedy delivery and how carefully we pack your orders. Thanks for being a long-time customer! :)

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