Melbourne Capital Group Reviews 

193
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being genuinely helpful, pleasant, and easy to reach, offering objective and sound advice tailored to individual circumstances. Their professionalism, responsiveness, and empathetic approach ensure clear communication and understanding of client goals. People appreciate the personalized service, with advisors taking time to listen and offer well-thought-out strategies without pressure. The company's service is often described as exceptional, providing bespoke investment options and clear documentation. Customers feel supported and well-informed, benefiting from advisors who simplify complex financial matters and proactively offer guidance, fostering a strong sense of security and trust.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, clear communication, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since moving to Penang, I have received help and advice from Tom Raynor. He is not pushy, but genuinely helpful and pleasant, a rarity amongst planners. Being married to a teacher, he understands tea... See more

Rated 5 out of 5 stars

I have a great experience working with Luke White, who is my trust financial advisor . I’ve met him in Kuala Lumpur a few years back and since then, he has given me all the support and advice on my in... See more

Rated 5 out of 5 stars

My first meeting with Tom Raynor. Mathew Ledger contacted me first, was professional and not pushy at all. Then i got busy for months, finally contacted me and it was a good idea because... See more

Rated 5 out of 5 stars

I've been a client of Nick Chilver, who has recently moved to MCG, for over 20 years. Over that time he has given me sound advice that has taken into account my changing circumstances and goals along... See more


Company details

  1. Investment Company
  2. Financial Planner
  3. Insurance Company

Written by the company

Melbourne Capital Group is focused on assisting Professional Expatriates, High Net Worth Individuals and International Investors meet their financial goals. Whether it's protection for you and the family or financial planning for the future, we have quickly established ourselves as the premier Investment Advisory firm in the Asia Pacific region.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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4.9

All reviews

(193)

62 reviews in the last 12 months

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chris

Rated 5 out of 5 stars

I have had a great experience working…

I have had a great experience working with Adam Humphries in Kuala Lumpur. Whilst Chris Crowe initially advised me on accessing my UK Pension, which he did extremely well outlining options and offering sound advise, it was Adam who executed the revised arrangements with due professionalism and patience. In particular his tenacity at dealing with the bureaucracy of UK Pensions was exceptional. Both clearly know their stuff! Great job Chris and Adam. Could not have done it without you both! Thanks!

April 9, 2026
Unprompted review
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Rated 5 out of 5 stars

I’m sure that many of us always push…

I’m sure that many of us always push back when Financial personal approach us and I can empathise with this feeling as I myself had been through the same prior to meeting with Chris,….together we discussed an appropriate plan of investment and even though I hoped this was a fund for future retirement …., unfortunately this was not the case as a very unforeseen employment issue arose from no where, and I had to fund myself through the savings / investment that I had put away…., I know now that keeping a fund ongoing and sacrificing now is a must for the future and I have learnt the hard way, …..although I have depleted some funds I know that it will be re financed once I am back on my feet. It’s not a pleasant story but it’s the truth of this life we all travel through…. So in thanks to Chris and his team for ensuring there was an ear to listen and actions to support in some very tough times. Looking forward with positivity and genuine acceptance that we can ALL have apathy and none of us our exempt.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

trusted advisor and dependable friend

Chris Crowe has been a trusted, knowledgeable and balanced advisor to my husband and I, and done much beyond the call of duty including sorting out difficult and frustrating transfers and providing invaluable tax advice. We followed him to MCG from his previous employment, and that says it all

He is always contactable and responsive. Makes us feel safe and valued. And more than a financial advisor, a good friend

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Trusted financial advisors

Since our first meeting 6+ years ago, Chris Crowe has managed our pensions professionally, and given realistic and understandable advice that we now rely on to keep our investments on track.

June 3, 2024
Unprompted review
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Rated 5 out of 5 stars

MCG Review

Chris Crowe has been a valued and trusted advisor, and has brought my pension fund from the doldrums for many years into healthy positive territory.

Always impartial with his advice, honest and trustworthy, and follows up regularly.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Moving back to Malaysia from Dubai

I was moving back home to Malaysia from Dubai in 2016. I had terrible experiences with the previous company and the person in charge until Chris Crowe took over and swiftly and effortlessly resolved the situation, putting me at ease. He is a wonderful, intelligent person to work with.

Now, my contact is Michael Garcia. From the first call, I knew he would do his best to make my money work harder. He explained things in a very simple way so that I could better understand. He advised me to shift my investment to the field that he believes will grow in return significantly compared to the previous selections. This is EXACTLY what I need to hear from him.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Melbourne Capital fantastic advisors and guidance

My advisor Chris Crowe has been fantastic throughout our interactions. He explains things to me in a way I can understand given I am not a financial expert. also Sam has done wonders in consolidating my pensions despite the resistance he has met from my pension companies. All in all thanks guys for continuing to provide me with the guidance and support I need

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Chris is professionally attentive and…

Chris is professionally attentive and always helping me to sort out any issues that I faced, be it with payment method issues, investment etc to name a few.
I have full confidence in his guidance and advices on my investment plans.

He possesses a calm and assuring aura in his approach which I deeply appreciate. I can confidently say I trust his guidance in helping me make my investment grow 😊👍🏿.

January 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Melbourne Capital Review

Great experience working with Chris and the team at MC.

For investment product advice to back office ops everything has been smooth going. Always available to chat despite the time zone challenges etc.

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Experiences over 18 months

I have been a client of Melbourne Capital for the last18 months. I can't recommend them highly enough. Chris and his team have been fantastic with my investments and financial planning. Luke, who is in charge of my portfolio, has been excellent from the beginning. They are a well trusted and reliable company. I would recommend picking up the phone and discussing opportunities with them, I'm glad I did.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

The Melbourne Capital team

The Melbourne Capital team have been an absolute pleasure to work with and in my experience they will genuinely go out of their way to make sure their clients’ needs are seen too and that they will have all the information they require. We support the team with fund literature and performance updates, and I have found them to be very engaging and supportive of what we do. In a very short space of time, the company has grown significantly in a challenging business environment, especially through the recent global pandemic- testament to Chris and Ruben’s drive, and high quality, senior management team they have built around them.

January 14, 2023
Unprompted review
Rated 5 out of 5 stars

Business partnership is like the wind

Business partnership is like the wind, how it starts and how it grows, nobody really knows. Sometimes you get it from Singapore, and sometimes you get it from Malaysia!

Thank you Reuben, Chris and Mark from Melbourne capital for your hospitality whenever I visit you in KL and always making me feel so welcomed.

I am sure you treat your clients even more the better if you can treat me, a business partner so well!

December 31, 2022
Unprompted review
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Rated 5 out of 5 stars

Financial Advice

Have recently taken advice in relation to my financial plans with Chris Crowe from Melbourne Capital Group. Chris has provided me with comprehensive impartial advice allowing me to make informed decisions on how to move forward. A thoroughly professional adviser who I absolutely recommend if you require advice in relation to your financial requirements

August 24, 2022
Unprompted review

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