Melbourne Capital GroupReviews 

190
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff for their genuine helpfulness, pleasant demeanor, and professional approach, making interactions positive and productive. Many appreciate the personalized attention, feeling valued and listened to from the very first contact. The service provided is frequently described as exceptional, with people noting the clear, knowledgeable, and tailored advice that takes into account individual circumstances and goals. Reviewers are particularly impressed with the proactive communication, responsiveness, and the overall sense of security and confidence instilled by the company's guidance. However, some people mentioned that dealing with international banking and investment fund management can involve slow processes, despite the company's efforts to navigate these complexities. Additionally, a few customers noted challenges with certain investments, even with the dedicated support provided.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Clients share positive opinions on service, consistently highlighting the exceptional level of... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting personalized attention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since moving to Penang, I have received help and advice from Tom Raynor. He is not pushy, but genuinely helpful and pleasant, a rarity amongst planners. Being married to a teacher, he understands tea... See more

Rated 5 out of 5 stars

From the first initial contact with MCG you will know that you are being treated like an individual, listened to, and are valued from day 1. Throughout the onboarding process there was no pressure, e... See more

Rated 5 out of 5 stars

I have a great experience working with Luke White, who is my trust financial advisor . I’ve met him in Kuala Lumpur a few years back and since then, he has given me all the support and advice on my in... See more

Rated 5 out of 5 stars

My first meeting with Tom Raynor. Mathew Ledger contacted me first, was professional and not pushy at all. Then i got busy for months, finally contacted me and it was a good idea because... See more


Company details

  1. Investment Company
  2. Financial Planner
  3. Insurance Company

Written by the company

Melbourne Capital Group is focused on assisting Professional Expatriates, High Net Worth Individuals and International Investors meet their financial goals. Whether it's protection for you and the family or financial planning for the future, we have quickly established ourselves as the premier Investment Advisory firm in the Asia Pacific region.


Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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No history of asking for reviews

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4.9

All reviews

(190)

59 reviews in the last 12 months

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ryan

Rated 5 out of 5 stars

Trusting, balanced and guided advice

I’ve had a great experience working with Melbourne Capital Group, particularly with Ryan Long. Ryan has been excellent to work with - his guidance is patient, informative, and always paced around my own understanding and circumstances.

What stands out most is his holistic approach to financial wellbeing. Rather than focusing on quick wins or pushing products, Ryan genuinely takes the time to support me across all areas of my financial situation. His advice feels thoughtful, balanced, and clearly centered on helping me make the best long-term decisions.

I would highly recommend Ryan and the team at Melbourne Capital Group to anyone looking for trustworthy, well-considered financial guidance.

October 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Outstanding all round experience

I have been working with Ryan Long for approx 6 months and couldn't be more appreciative of the experience I have received. Ryan is professional, supportive and provides extraordinary counsel related to my personal financial management. As someone who lacks confidence or experience in the world of asset management and financial investments, he has provided calm and considerate advice showing depths of emotional intelligence as he considers my lack of experience and the subsequent emotional reservations that at times arise in the process, whilst also demonstrating a genuine desire and dedication to find the best options for me and my family. His holistic support to all areas of my financial needs has been remarkable and his support has given me a real sense of security to make sure that both myself and my family are on sure footing as we move forward.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I’ve had the pleasure of working with Ryan as my financial adviser from Melbourne Capital Group. From the very beginning he has provided exceptional and professional service, taking the time to clearly explain every step of the process, ensuring I feel confident and supported throughout.

May 1, 2025
Unprompted review

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