Melbury&Appleton logo
Visit website

Melbury&Appleton Reviews 

2,612
•
TrustScore 4.5 out of 5

4.6

Restaurants & Bars
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of high-quality and often unique products available, frequently describing them as delicious and excellent. Many appreciate the authentic Italian food items and the good value for money found across the selection. Reviewers frequently highlight the quick and prompt delivery, with orders arriving on time and without fuss. The ordering process is often described as easy and straightforward, and products are consistently well-packaged, ensuring they arrive in excellent condition.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers loving the items they've tried, such... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Quality

Consumers generally express satisfaction with product quality, frequently praising items like Italian pasta,... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good website, easy to use, great range of unusual, quality products. Quick delivery, a happy repeat customer. Only one complaint and that is the non recyclable packing used to ensure products arrive i... See more

Rated 5 out of 5 stars

The lemon marmalade is heaven in a jar. The bristots are a present. They look delicious. I hope I get one when they are open. Package arrived on time, well packed and excellent ongoing communicatio... See more

Rated 5 out of 5 stars

Nothing much to say. I ordered something; Melbury and Appleton shipped the correct product to me very quickly. The product was breakable, but was well packaged and the quality is superb. Have used... See more

Rated 5 out of 5 stars

The parcel was very well packaged (individual jars wrapped in bubble wrap). The marinara and puttanesca sauces were absolutely delicious. They also have a large selection of Mediterranean food. Easy... See more

Company details

  1. Restaurants & Bars

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,612)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

Excellent

Excellent! I was given accurate details about supply and delivery. I had been let down by other companies when attempting to purchase the same product. I buy dark truffle chocolate figs every year at least and will buy from you in the future.

January 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
I was well informed regarding delivery and given the option of out to nominate a neighbour S my stuff had to be signed for.
The clams arrived in bottles but so well packed that everything was sup herb. I was also give. Instructions what to do if the product was damaged. The product was excellent. I will buy from them again. Truly a 5 star service from initial order to delivery and excellent quality. Thank you a pleasure to deal with you .

January 6, 2024
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

An important fixture on our Christmas Grocery Shopping

Every year we return to Melbury & Appleton, and every year it exceeds our expectations. The selection seems to be ever expanding, but the constants remain and we are always very impressed with the products. I am also always pleased with the rapid delivery, care and attention to the packing of the items, and the sheer ease with which this annual set of purchases are fulfilled. I really should start looking at other points in the year where I can utilise Melbury & Appleton more, I am sure I would not be disappointed!

December 1, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look