Melbury&Appleton Reviews 

2,612
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Melbury&Appleton has got speciality product at reasonable prices, they provide a service that it is great. I have been using them for many years and they never faulted. Highly recommended

Rated 5 out of 5 stars

Thank you these; Candied Clementine Segments in Dark Chocolate, Dark Chocolate Brazils (Beech's) chocolates, Dark Chocolate Ginger (Beech's) & Fig & Walnut Tortino are excellent. They have made great... See more

Rated 4 out of 5 stars

Delivery man rang twice intercom for two doors. I waited for delivery to come up but never did. I realised later that day the box was left downstairs in the communal area at the entrance. Luckily I... See more

Rated 5 out of 5 stars

Excellent! I was given accurate details about supply and delivery. I had been let down by other companies when attempting to purchase the same product. I buy dark truffle chocolate figs every year... See more

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4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(2,612)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

Parcel was delivered fine but all four…

Parcel was delivered fine but all four tins were mainly broken biscuits.
I could hear that they were rattling so kuch so really I'd like a refund or another set.

December 12, 2025
Unprompted review
Melbury&Appleton logo

Reply from Melbury&Appleton

Hello, we advise on our website these biscuits "are packed loose in the tin" so we would expect them to rattle! Hopefully you haven't shaken the tins too much.

Your parcel was delivered over week before you wrote this review - it's a pity you didn't get in touch directly with us with any concerns you had. Please email us if needed.

Rated 5 out of 5 stars

The lemon marmalade is heaven in a jar.

The lemon marmalade is heaven in a jar.
The bristots are a present. They look delicious. I hope I get one when they are open.
Package arrived on time, well packed and excellent ongoing communication.
I will shop again.

December 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Occasional customer

Nothing much to say. I ordered something; Melbury and Appleton shipped the correct product to me very quickly. The product was breakable, but was well packaged and the quality is superb. Have used M&A for a number of years now and have never had a moments bother.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

A great shop!

Good website, easy to use, great range of unusual, quality products. Quick delivery, a happy repeat customer. Only one complaint and that is the non recyclable packing used to ensure products arrive in perfect order.

December 1, 2025
Unprompted review
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