Lost significant data, money and time. A hoax and fraudulent company and system.
This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply.
Our spa company signed up and paid in advance for 6 months licensing.
It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work.
We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings.
I also paid $700 for a customised APP that never ever was started.
After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned.
This is a complete and utter fraudulent business.
Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family.
