Memorials of Distinction Reviews 

58
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Memorials of Distinction installed my parents headstone recently, and I am absolutely delighted. The detail and finish is more than what I had expected. The team were compassionate and helpful right... See more

Company replied

Rated 5 out of 5 stars

Memorials of Distinction installed a headstone for my husbands grave a few days ago. It is absolutely beautiful. Every detail of the inscription is correct. As a family we are thrilled. It has been... See more

Company replied

Rated 5 out of 5 stars

Great communication, good variety to chose from. You're able to tailor things to your requirements. Happy to answer any questions and resend paperwork when i lost some. Nothings too much trouble. Kep... See more

Company replied

Rated 5 out of 5 stars

Memorials of Distinction gave helpful advice and then handled everything, making the process stress free. Possibly the only thing everyone has agreed on has been how good the headstone looks and how... See more

Company replied

Company details

  1. Stonemason
  2. Monument Maker

Written by the company

Welcome to Memorials of Distinction, a family-run business with over 35 years’ experience in stonemasonry using the highest quality materials. We are dedicated to helping create the perfect tribute to your departed loved one following a burial or cremation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful customer service & beautiful headstone

Memorials of Distinction installed my parents headstone recently, and I am absolutely delighted. The detail and finish is more than what I had expected. The team were compassionate and helpful right from the the first phone call. The masons did a wonderful job designing and installing as I had wished, and the two roses left on the day it was set was a lovely touch. I would highly recommend. Thank you!

June 30, 2026
Unprompted review
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Reply from Memorials of Distinction

Thanks for your message. Really happy the headstone was everything you hoped for, and that the team’s help throughout made the process easier.

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Rated 5 out of 5 stars

Great service, great staff, great product!

Memorials of Distinction worked with me at every step during the process of having a memorial stone manufactured and installed. They informed me of manufacturing constraints and advised of council restrictions. The staff were very friendly and helpful and they ultimately delivered a beautiful memorial for my loved one.

June 5, 2026
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Reply from Memorials of Distinction

We appreciate you taking the time to write this. It’s great to hear the team’s support and advice helped make each step feel clear and manageable

Rated 5 out of 5 stars

Excellent Service

Excellent Service, friendly, helpful and very understanding. Headstone for my parents was beautiful, extremely well made. They listened to everything we wanted. I would highly recommend them.

June 1, 2026
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Reply from Memorials of Distinction

Thank you for sharing this. We’re so pleased the headstone for your parents felt just right and that the team’s support helped.

Rated 5 out of 5 stars

I have just had a memorial laid for my…

I have just had a memorial laid for my partner and I am so very pleased with it. Everything was done exactly how l wanted it. I’d recommend them as from start to finish very thing went well.

May 25, 2026
Unprompted review
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Reply from Memorials of Distinction

Thank you for sharing this. We’re so pleased the memorial for your partner turned out exactly as you hoped and that the process felt smooth.

Rated 5 out of 5 stars

Flawless

Such a professional team. At a sad time they dealt with me with compassion and kindness. I was kept informed and the end result was flawless. We are extremely pleased with their work and would definitely recommend.

May 13, 2026
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Reply from Memorials of Distinction

Thank you for taking the time to leave us this lovely review.

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Rated 5 out of 5 stars

from start to finish the fluidity and…

from start to finish the fluidity and communication of this company is brilliant nothing is to much explanation of how and what will happen is excellent you send a message there is a reply same day! and lets face it doing what we are doing with memorials of distinction is not easy , if you are thinking of using them just do it you cant go wrong , and the headstone we had installed was a credit to them and the stone Mason involved.

April 10, 2026
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Reply from Memorials of Distinction

Thank you for sharing this. It’s great to hear the communication and guidance felt smooth throughout, and that the finished headstone reflects the care we put into it.

Rated 5 out of 5 stars

A very efficient and caring company

A very efficient and caring company, always fast to respond to emails and calls.
It was a very challenging time for me to decide and actually do the necessary paperwork to complete the placing of my sons headstone but I felt very well taken care of by memorials of distinction

March 9, 2026
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Reply from Memorials of Distinction

We’re really glad you felt supported throughout such a difficult process. Thank you for sharing your experience, it means a lot to know you felt well looked after.

Rated 5 out of 5 stars

Could not ask for better

Totally professional, caring and wonderful people.

They made something very difficult a lot better for us.

Highly recommend

March 16, 2026
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Reply from Memorials of Distinction

Thank you Sean, this is great to hear.

Rated 5 out of 5 stars

Fantastic company

This company was amazing and so professional throughout the whole process of finding a suitable headstone for my Father. It’s not something you look forward to doing but it helps to have a friendly and understanding business to guide you through. Many thanks.

March 12, 2026
Unprompted review
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Reply from Memorials of Distinction

We appreciate you taking the time to write this. It’s lovely to hear the support and guidance felt helpful during such an important decision.

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Rated 5 out of 5 stars

Memorials of Distinction installed a…

Memorials of Distinction installed a headstone for my husbands grave a few days ago. It is absolutely beautiful. Every detail of the inscription is correct. As a family we are thrilled. It has been installed cleanly & expertly. The staff have been kind & helpful & at no stage did we fill hurried to make a decision. Great company

February 21, 2026
Unprompted review
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Reply from Memorials of Distinction

Thank you for your kind words. It’s great to hear everything was just right – we really appreciate you trusting us with something so important. We always aim to be clear and upfront about costs and timelines so families feel fully supported throughout.

Rated 5 out of 5 stars

Excellent service!

I would have no hesitation recommending this company.

I was extremely impressed with the service provided and the way in which it was implemented.

A professional job carried out from start to finish.

Well done!

January 26, 2026
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Reply from Memorials of Distinction

We really appreciate you taking the time to leave this review. It’s great to hear the whole process left such a positive impression.

Rated 5 out of 5 stars

Excellent service

Excellent service, the communication from everyone in the team has been fantastic with updates on the order status and expected timescales. This communication just reinforces what a professional service they offer for people at often difficult times.

January 5, 2026
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Reply from Memorials of Distinction

Thank you for taking the time to write this. We’re glad the quality of our team's communication helped make things a little easier.

Rated 5 out of 5 stars

Very pleased item we bought

Very pleased item we bought, packaging and delivery. Exactly like the photo on the page. Really good value for money.

December 9, 2025
Unprompted review
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Reply from Memorials of Distinction

Hello Carole, thank you for the 5 stars but I have a feeling you might have written us a review by mistake. We do not generally 'package and deliver' our memorials and we cannot find any record of you ordering from us.

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Rated 5 out of 5 stars

Accommodating, Accessible, Great Quality and Price

Fresh, light and stylish. Serene, calm, elegant and tranquil. Our dearly loved Mum's memorial. Could not be happier with the finished product. Quality of polished granite, precision work in executing the detail of design -all perfect. Memorials of Distinction always patient and willing to accommodate a grieving families often disparate views on design. Took on liaison with the designated Cemetry for installation to relieve any further burden; gave us a timeline for sourcing the granite, production and fitting and met that timeline. And a good price for all inclusive. Memorials of Distinction have a satellite North London office where samples can be viewed and instruction agreed. A very very happy experience when it really mattered.

December 15, 2025
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Reply from Memorials of Distinction

We’re delighted you’re so pleased with the finished memorial. Providing patient support, clear timelines, and quality craftsmanship is always our goal, and it means a lot to know this brought comfort to your family.

Rated 5 out of 5 stars

The communication was brilliant 🤩 very…

The communication was brilliant 🤩 very helpful considering I never met anyone it was all done over the phone and by email I had no problem contacting them if I had a query they were happy to help, they kept in contact during the process sent me a picture of the finished result confirming we were happy with it before being given the go ahead I would recommend this company to my friends and family especially when these times are hard anyway thank you memorials of distinction

December 11, 2025
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Reply from Memorials of Distinction

We’re delighted you felt supported throughout. Our service by phone and email is every bit as dedicated and caring as meeting face‑to‑face, and it’s wonderful to know that came through. Thank you for recommending us, it means a lot.

Rated 5 out of 5 stars

Great company

Great customer service all done via email and one telephone call. Got straight back to me when ordering and designing the perfect headstone for my perfect person i sadly lost. I have never had to arrange a headstone before they helped me from day 1. The headstone is absolutely beautiful and really is amazing big thank you to memorials of distinction team. It was fitted so well also. I know my loved one will be so pleased.

November 28, 2025
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Reply from Memorials of Distinction

Thank you for sharing your experience. We’re really glad the process felt straightforward and supportive, and that the finished headstone is everything you hoped for.

Rated 5 out of 5 stars

Great experience.. easy & communicative company to deal with

Memorials of Distinction are a great company to deal with.. nothing was too much trouble, they listen & they take real care. My request was for 2 stones, both customised (headstones reversed on one, plinths reversed on the other, different logos etc). And a really wonderful result.. thank you !

November 26, 2025
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Reply from Memorials of Distinction

We’re so pleased the memorials turned out beautifully, thank you for sharing your experience with us.

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Rated 5 out of 5 stars

Excellent service, highly recommend this company.

Memorials of Distinction made the process very easy at such a difficult time. All my questions were answered promptly. I was kept informed each step of the way. I paid the bulk of the cost mid June and the memorial was complete and installed mid October which was a bit earlier than I expected. I have been to see it in place and it's exactly what I requested. Cannot find fault with anything. Highly recommend this company.

October 30, 2025
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Reply from Memorials of Distinction

Thank you so much - we’re really glad everything went smoothly and that the finished memorial was just right.

Rated 5 out of 5 stars

Exceptional service & workmanship

Extremely happy with my experience with this company. Staff polite, professional, informative, responsive and empathetic especially Natalie. Seen the exceptional workmanship of our beloved late mother's headstone. If l could give more stars I would. This company really needs to be commended.

October 30, 2025
Unprompted review
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Reply from Memorials of Distinction

Thank you so much for your generous words—it’s wonderful to hear the team’s care and craftsmanship made such a meaningful impression.

Rated 5 out of 5 stars

Excellent, sympathetic service throughout the whole process.

From the start to the finish of the memorial we ordered, Memorials of Distinction offer a professional, personal and exemplary service. Every colleague we had the pleasure of speaking to via telephone or via email offer a sympathetic approach through what can be a difficult time.

We would not hesitate to recommend you as a company and your employees are a credit to you.

We have already recommended you to an extended family member.

October 20, 2025
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Reply from Memorials of Distinction

Thanks for your thoughtful review, it’s lovely to hear our team’s support made a difference, and we really appreciate you recommending us to your family.

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