MentorShow Reviews 

3,581
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 242 reviews, reviewers had a great experience with this company. Consumers frequently praise the deeply insightful masterclasses, engaging educational materials, and remarkably supportive staff who consistently create a safe, welcoming environment for personal growth and emotional healing. Many people find the professional guidance genuinely helpful for overcoming difficult trauma, managing daily stress, and significantly improving their overall well-being. Some reviewers were not happy with unexpected annual subscription auto-renewal charges applied automatically without clear prior notice. Additionally, a few consumers mentioned facing significant difficulties obtaining refunds or resolving billing disputes when reaching out to customer support teams. Other customers expressed disappointment regarding communication barriers and challenges experienced when trying to navigate the platform.

What people talk about most

Subscription

Reviewers mention mixed feelings about subscription terms, as some consumers experience unexpected... See more

Staff

Users describe positive interactions with staff, highlighting the compassionate, patient, and professional... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers finding the sessions very... See more

Service

Customers consistently note ambiguous experiences with service, as while some reviewers praised the inspiring... See more

Customer service

Customers had ambiguous experiences with customer service, as some reviewers expressed deep disappointment... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I joined a series of free workshops by Gabor Mate and others. They were profound and moving at the same time as creating space for Mentorshow to invite people into their longer paid program. The sessi... See more

Company replied

Rated 4 out of 5 stars

This is the topic that's very difficult for me. So I find it difficult to write something that you have difficulty doing. Therefore I think it is best for me just to say that I enjoyed the session but... See more

Company replied

Rated 3 out of 5 stars

Sessions were very good and thought provoking. Sessions were made longer with advertising which made the sessions for us too long. Difficult to concentrate for that long. I realise you need to adv... See more

Company replied

Rated 3 out of 5 stars

The content is amazing but I should be able to take it mobile - and that doesn’t always work. The tech is glitchy and also I have only enjoyed a small fraction of the sessions because they are in Fren... See more

Company replied


Company details

  1. Class
  2. also in
  3. Adult Education School
  4. Wellness Program

Written by the company

MentorShow est une plateforme de masterclasses et de programmes en ligne consacrés au bien-être émotionnel, à la psychologie et au développement personnel. Depuis 2019, nous réunissons des mentors reconnus internationalement : psychiatres, psychologues, médecins, chercheurs et auteurs de référence comme Boris Cyrulnik, Christophe André, Gabor Maté, Bessel van der Kolk ou Anne Tuffigo. Notre idée de départ est simple. Beaucoup de personnes traversent des périodes difficiles (anxiété, épuisement, blessures d’enfance, relations compliquées, perte de confiance en soi) sans savoir vers qui se tourner. Les livres restent souvent théoriques, les contenus gratuits manquent de profondeur, et un accompagnement thérapeutique n’est pas toujours accessible. MentorShow propose une autre porte d’entrée : apprendre directement auprès de celles et ceux qui ont consacré leur vie à ces sujets. La plateforme compte aujourd’hui plus de 50 masterclasses et 24 programmes, soit plus de 400 heures de contenu. Chaque masterclass est filmée avec soin et découpée en courtes leçons, accompagnées d’exercices pratiques et de livrets à télécharger. Les programmes proposent un parcours guidé sur plusieurs semaines pour travailler un thème en profondeur, à son rythme. L’abonnement donne un accès illimité à tout le catalogue, sur ordinateur, tablette et smartphone (iOS et Android), avec un mode hors ligne. La formule MentorShow Plus ajoute un coaching de groupe chaque semaine.. MentorShow ne remplace pas un suivi médical ou psychologique, mais accompagne chaque jour des dizaines de milliers de personnes en France et dans le monde qui veulent mieux se comprendre et avancer. Vos avis nous aident à nous améliorer. Merci de prendre le temps de partager votre expérience.

Satisfait ou Remboursé

Garantie Satisfaction 14 jours

Vous disposez de 14 jours pour découvrir et explorer notre plateforme en toute sérénité. Si vous changez d’avis à tout moment durant cette période, nous procéderons à votre remboursement, sans poser de questions.

Contact info

3.7

Average

TrustScore 3.5 out of 5

4K reviews

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Replied to 96% of negative reviews

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3.7

All reviews

(3,581)

478 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay Away: Predatory Billing

Stay Away! Predatory Practices are especially horrible when so many people signed up for a trauma program.

I signed up a year ago for Gabor Mate’s program. I had no clue I would be renewed for a full year for their entire platform.
I received an invoice last night for $1200 and was immediately charged. I reached out within minutes to request a cancellation and refund. I received a response this morning that they would not refund and they had sent a notice 40 days ago. I check my emails daily and know I had not seen any kind of notice for $1200. I finally found it in my Spam folder.

It appears this is their practice. I will never recommend this platform to anyone else and will be sure to share my horrible experience.

October 7, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello Kylee,

Thank you for your message. I'm truly sorry. I understand your frustration completely. Reaching out within minutes and being told no refund is possible is hard to accept, and finding the notice in your spam folder doesn't change how unseen it felt at the time. I hear that.

I'd like to look into your case personally. I'll contact you directly from carla@mentorshow.com so I can review what happened and see what I can do.

I'm sincerely sorry again for the distress this has caused you.

All the best,
Carla from MentorShow

Rated 1 out of 5 stars

Auto-renewal trap for 1,200 USD

Auto-renewal trap for 1,200 USD! Beware!
I am deeply shocked by MentorShow's business practices. They have automatically renewed my subscription and deducted a staggering 1,200 USD from my account for an entire year upfront. I have not used the platform for several months and have absolutely no intention of using it moving forward, as I am starting a full-time educational program.
Even though I contacted them immediately, their support refuses to show any flexibility or offer a partial refund. They seem to exploit locking people into extremely expensive, long-term agreements. Looking at other reviews here, I am clearly not the only one caught in this subscription trap.

Stay far away!

October 7, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello Mette,

Thank you for your message. I'm truly sorry for the frustration this has caused. I understand completely. Having no intention of using the platform and still being charged for a full year upfront is hard to accept, and I hear your disappointment about how it was handled.

I'd like to look into your case personally. I'll contact you directly from carla@mentorshow.com so I can review everything and see what I can do.

I'm sincerely sorry again.

Take care,
Carla from MentorShow

Rated 1 out of 5 stars

dont do it

however the classes maybe fine i was surprised by the renewal. Just wihtin minutes i cancelled but they did not accept. I still have to pay $1200 for a full year to come! Don't do it! That is not worth it for sure! i would be fine by paying for the next month but a whole year is totally ridiculous.
Unkind service with no feelings for the person behind it. i am very very dissappointed.

October 7, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello,

Thank you for sharing this with us. I'm truly sorry for the frustration and disappointment this has caused you.

I completely understand your position, cancelling within minutes and still being expected to pay for a full year ahead is hard to accept, and I hear that. I'm also sorry that our service left you feeling that no one saw the person behind the situation. That's not what we want anyone to experience.

I'd really like to look into your case personally and review everything, including your cancellation. I'll contact you directly from my email address, carla@mentorshow.com, so I can take up your situation and see how I can help.

I'm sincerely sorry again for the stress this has caused you.

With care,
Carla

Rated 5 out of 5 stars

It was my second time attending this…

It was my second time attending this workshop, and I really recommend it. I've been in a healing process myself for years now, and it's an ongoing journey. If someone is in a place where life makes no sense—whether because the emotional pain is overwhelming or you've reached a place of numbness toward the small (or big) pleasures of life—you owe yourself a better existence. It starts with healing, and it can start with this healing program.

September 8, 2026
Unprompted review
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Reply from MentorShow

Hello Eunice,

Thank you so much for this beautiful and generous message. I'm truly glad you came back for a second time, and that the workshop resonated so deeply with you.

What you describe, that healing is an ongoing journey, and that anyone in pain or numbness owes themselves a better existence, is so true. Thank you for sharing that with others.

With gratitude,
Carla from MentorShow

Rated 1 out of 5 stars

I am extremely disappointed with the…

Update – 13 October 2026

Following my review, Carla from MentorShow responded publicly, apologising and offering to personally investigate my complaint.

She subsequently emailed me, explaining that although she would like to issue a full refund, she was unable to do so while my PayPal dispute remained open.

PayPal has since closed the dispute in MentorShow's favour though I will appeal as I have more information. I immediately informed Carla, hoping this would allow her to proceed with the refund as she had suggested.

Despite following up, I have received no further response.

I cancelled my $598 annual renewal just 14 minutes after being charged and have not used the renewed subscription.

I am extremely disappointed that, despite the public assurances and private correspondence, I am still without a refund or a clear resolution.

I will update this review if the matter is resolved.

September 23, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello Grainne,

Thank you for taking the time to explain your situation so clearly. I'm truly sorry for the frustration this has caused you, and I understand how difficult this situation is, especially given the impact on your business account.

I completely understand that you cancelled just minutes after the renewal, and that you have no intention of using the service. I also hear your concern about how your case has been handled, and about being asked to call when you wanted to keep everything in writing.

I'd really like to look into your case personally and review everything, including your cancellation and our correspondence so far. I will contact you directly from my email address, carla@mentorshow.com, so I can take up your situation and see how I can help.

I'm sincerely sorry again for the stress this has caused you.

With kindness,
Carla

Rated 5 out of 5 stars

What an amazing experience!

What an amazing experience The Healing Days Second Edition was - I gained so much insight from some of the most incredible and informative people on the planet and it has given me the grounding to continue with my lifelong healing journey - thank you so much to everyone involved!

September 8, 2026
Unprompted review
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Reply from MentorShow

Hello Emma,

Thank you so much for this beautiful message. I'm truly delighted that the Healing Days Second Edition was such an amazing experience for you, and that the insight you gained has given you the grounding to continue your lifelong healing journey.

Thank you for being part of it.

With gratitude,
Carla from MentorShow

Rated 5 out of 5 stars

It was a lifechanging experience…

It was a lifechanging experience literally!Kickstarted my healing journey gave me answers to questions I did not even now I have!Thank You Leo and Sebastian

September 13, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello,

Thank you so much for this beautiful message. I'm truly moved to read that this was a life-changing experience for you, and that it kickstarted your healing journey, giving you answers to questions you didn't even know you had.

I'll make sure to pass your thanks on to Leo and Sebastian as well.

With gratitude,
Carla from MentorShow

Rated 5 out of 5 stars

Thank you all !!

I had the chance to listen and be guided from the best in their field speakers and travel to my deep thoughts and feelings through the procedure from 8/9-13/9/2026.
In the following days I tried to recall my experience and practice and I feel relieved and strong . Thank you all so much!

September 13, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello Sisi,

Thank you so much. I'm really glad you were guided by the best in their field and that the experience took you deep within yourself.

Wishing you continued strength and relief.

All the best,
Carla from MentorShow

Rated 4 out of 5 stars

The week was very structured with a…

The week was very structured with a wide range of speakers and viewpoints.

September 7, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello,

Thank you for your feedback. I'm really glad the week was so well organised and that the variety of perspectives stood out for you.

Warmest regards,
Carla from MentorShow

Rated 5 out of 5 stars

Helpful, encouraging, insightful, interesting

I attended this free webinar out of curiosity, drawn in by Alain de Botton's helpful insights, and his encouragement of transformative thinking.... and his beautiful command of the English language :-)

Marisa Peer's honest and experienced guidance was deeply inspiring. Ashley Judd was wonderful, sharing such emotional vulnerability. We all have skeletons in our closet, and that human openness makes us see that we are not alone.

You all do such beautiful work, offering a shoulder for people to lean on and helping them stand up and "learn to walk again," to quote the Foo Fighters. (Not Habermas, nor the wisdom of Gabor Maté :-), who was also there, but popular culture can sometimes be helpful.)
The biologist's contribution was also interesting. Particularly, to learn how our bodies can sometimes lead the way and help guide our minds when necessary.

I haven't watched the entire webinar yet, but I intend to.

Your message transcends backgrounds and experiences, resonating deeply with anyone and necessary for those who need healing, seek understanding, growth and connection. It is very valuable. Thank you. (I am actually in and from Spain, I guess the system assumes I am in the UK because I have that language in my settings).

September 8, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello Marie,

Thank you for sharing this so thoughtfully. I'm so glad the webinar resonated with you, from Alain de Botton's insights to Marisa Peer's guidance, Ashley Judd's vulnerability and the biologist's perspective.

Your reflection on how openness reminds us we're not alone is beautiful. And noted on the Foo Fighters versus Habermas.

Take care,
Carla from MentorShow

Rated 5 out of 5 stars

It was as if a door had opened

It was as if a door had opened, revealing new ideas and great hope for a better life—one that I hope and wish I will eventually manage to step into

September 13, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello,

Thank you for this heartfelt message. That image of a door opening, with new ideas and hope behind it, is beautiful.

I truly hope you step into that life, and I believe you can.

With warmth,
Carla from MentorShow

Rated 3 out of 5 stars

Well worth listening to.Sessions were very good and thought…

Sessions were very good and thought provoking.
Sessions were made longer with advertising which made the sessions for us too long.
Difficult to concentrate for that long.
I realise you need to advertise your courses but maybe at a different time/ venue.

September 9, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello,

Thank you for taking the time to share your feedback. 🙏🏾

We’re really glad to hear that you found the sessions interesting and enriching. I completely understand your point, however, about the advertising, which can make the sessions longer and make it harder to stay focused.

I’ll contact you directly from my email address, carla@mentorshow.com, so we can discuss this further.

Your suggestion about presenting these promotions at a different time or in a separate space is very relevant, and we’ll certainly take it into consideration as well.

Thank you again for your honest and constructive feedback. ❤️

Warmly,
Carla from MentorShow

Rated 1 out of 5 stars

Unauthorised auto renewal fee

I'm very disappointed in Mentor Show. A company that presents itself as helping people should treat its customers better than this.

I was charged with a $1700 AUDS auto-renewal fee for a service I never used. When I asked for a refund, it was denied because a renewal reminder had supposedly been sent. An email that likely went straight to spam.

In response, I was offered the chance to add a friend or family member to the service. That felt out of touch, given I had told them I never used the platform. I also feel scammed, so why would I subject anyone I care about to that?

I'm also dealing with trauma and financial hardship myself, so this charge has caused real stress. Reading the many other reviews here, it's clear I'm not alone. For a company that markets itself around support and personal growth, I find that hard to reconcile with ethical practice.

It's upsetting that speakers I admire are associated with a company that operates this way.

October 1, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello Kylie,

Thank you for taking the time to write this. I'm so sorry to hear how much this situation has affected you, especially knowing you're already facing trauma and financial hardship.

I completely understand your disappointment. Being charged for something you never used, and feeling that your concerns weren't met with the understanding you deserved, is not okay.

I'd really like to look into your case myself. Please feel free to email me directly at carla@mentorshow.com, or reply to the information request we sent via Trustpilot, so I can access your file and help.

I'm sincerely sorry again for the stress this has caused you.

With care,
Carla from MentorShow

Rated 5 out of 5 stars

Enormously generous.

With enormous generosity they share their learnings and wisdom for us to keep growing and awakening :)

September 10, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello Maria,

Thank you for your message. I'm pleased the wisdom shared here is supporting your growth.

Kind regards,
Carla from MentorShow

Rated 5 out of 5 stars

I really enjoyed the webinar

I really enjoyed the webinar . It was very informative .i found it very helpful. I will be twlping friends about it .

September 24, 2026
Unprompted review
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Reply from MentorShow

Hello Diane,

Thank you for your feedback. It's wonderful to hear that you enjoyed the webinar and found it so helpful. Thank you for spreading the word.

Take care,
Carla from MentorShow

Rated 5 out of 5 stars

I only took part in the free webinars…

I only took part in the free webinars but if I had any money, I'd pay for the full content without a second thought. The webinars helped me realize on which parts of me I should work on and, most importantly, where to start. And it gave me hope that my life can be "fixed".

September 9, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello Bilyana,

Thank you so much for sharing this with us. It truly means a lot to read that our free webinars helped you see where to start and gave you hope that things can get better. That's exactly why we do this.

Whenever you're ready, we'll be here. Wishing you all the best on your journey.

With gratitude,
Carla from MentorShow

Rated 5 out of 5 stars

What have you got to lose

What have you got to lose? It's free,informative, interesting, revelationary. You owe it to yourself, your mind and body to understand what happens when you are traumatised and the consequences. Still using the breathing strategy to help me regulate my responses to stressful situations before it sends me down a spiral of doom. For that alone I am grateful Tapping is also a very very effective strategy. Thank you, thank you, thank you.

October 3, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello Christine,

Thank you, thank you, thank you for this. I'm truly touched to read how much the breathing strategy and tapping have helped you. That they support you in regulating stress means everything.

And thank you for encouraging others to take that first step, it's free, and it can change so much.

All the best,
Carla from MentorShow

Rated 5 out of 5 stars

The Brilliant FREE Online "Healing Days - Second Edition" (9-13 September 2026) - 6-Steps Healing Journey brilliantly created by "The Mentorshow" For Worldwide Attendees Seeking Healing From TRAUMA

I was delighted & grateful beyond words for the FREE Online "Healing Days - Second Edition" (9-13 September 2026) - The 6-Steps Healing Journey brilliantly created by "The Mentorshow" for attendees around the world seeking healing from TRAUMA skilfully & passionately guided by world-class & well-respected experts covering : CLARITY; CALM; PEACE; FREEDOM; STRENGTH & WHOLENESS.

September 13, 2026
Unprompted review
MentorShow logo

Reply from MentorShow

Hello,

Thank you for sharing this with such warmth. I'm so glad the Healing Days journey, and each of the six steps, brought you something meaningful.

It means a great deal to know that this free event reached people around the world seeking healing.

Take care,
Carla from MentorShow

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