MeowtelReviews 

664
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the staff for their thoughtful and caring approach to pet sitting. Customers consistently highlight the excellent communication skills of the sitters, who often provide pictures and updates, offering peace of mind. The service is described as reliable and professional, with many appreciating the ease of finding and booking sitters, as well as the thorough background checks and insurance provided. The user experience, including the ability to meet sitters beforehand and the platform's functionality for scheduling and communication, is also highly valued. However, some customers mentioned issues with the organization, feeling that they were not treated fairly regarding booking and communication with clients.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their attentiveness, reliability, and... See more

Service

Users describe positive interactions with service, highlighting the careful and responsible care provided for... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the platform easy to use for... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many finding it very easy to make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was out of state on vacation when my pet sitter got sick and canceled. I reached out to Meowtel and Amanda stepped up to help. She was extremely thoughtful and helpful plus she took great care of my... See more

Company replied

Rated 5 out of 5 stars

Carol is very careful to take care of all the main needs of my 2 cats while I'm gone, and leaves me pix and any other comments re my cats' behavior while I'm away. She's very responsible and careful a... See more

Company replied

Rated 5 out of 5 stars

Company provides Cat and Dog sitters for people who are planning trips. They do background checks, provide insurance and are very thorough in having documentation signed and ready for emergency trips... See more

Company replied

Rated 5 out of 5 stars

Meowtel paired us with an excellent sitter who is clearly knowledgeable and who loves cats. I appreciated that we could read bios of sitters and meet them in person prior to making a commitment, that... See more

Company replied


Company details

  1. Pet Sitter
  2. Pet Store

Written by the company

We help cat parents book a trusted & insured sitter near them. It's free to search for a loving cat sitter near you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(664)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great cat sitting service

I had a great first-time experience with Meowtel. The cat sitter I found was fabulous, and Meowtel was extremely responsive and helped me find a new cat sitter when the first had a medical emergency and couldn't come. Highly recommend.

August 3, 2022
Unprompted review
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Reply from Meowtel

Meow there, Katie! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

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Rated 5 out of 5 stars

Awesome Experience!

Had an amazing sitter named Anne. She met with me ahead of time to meet my cat, and she sent pictures/videos while sitting. Anne was very friendly and considerate throughout the whole process. I will definitely use the app again!

August 3, 2022
Unprompted review
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Reply from Meowtel

Hi there, Zac! We're puuurrleased to learn that your sitter, Anne, was ameowzing! We look forward to caring for your kitties soon!

Rated 5 out of 5 stars

Incredible experience!

I haven't left my 12 year old cub (who has HCM) alone for over three years (hi, pandemic!) My husband and I also rescued and are currently fostering a stray Bengal mix, and I was understandably anxious about leaving both cats for a weekend away. I can't express how grateful I am that we found Rose - she connected with both cats, and was gentle with my 12 year old cub (who was also freaked out that I'd left), and managed to administer his medication and care for both of my babies beautifully. Meeting Rose has definitely been life-changing, as I know I can go on trips when necessary and both fur-babies will be deeply cared for, which means the world to me!

August 3, 2022
Unprompted review
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Reply from Meowtel

Meow there, Saf! Thank mew for this review! We're so happy to hear that you and the kitties had a great experience with Rose. We are always purrleased to help. We remain at your service!

Rated 5 out of 5 stars

Great service, great sitter!

I needed a last minute pet sitting. I found a sitter on Meowtel, and reached out to her. I got a super quick response from a really qualified sitter (Julie's Purrfect Cat Care. She was super easy to work with, communicated during the visit, and sent lots of videos and photos. I will definitely use Meowtel and Julie's Purrfect Cat Care again. Fantastic experience.

August 1, 2022
Unprompted review
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Reply from Meowtel

Hi there, Cara! We're puuurrleased to learn that your sitter, Julie, was ameowzing! We look forward to caring for your kitties soon!

Rated 5 out of 5 stars

I had a very good experience with this…

I had a very good experience with this company. It was my first time using it and I will use again. Ana did a great job of taking care of our cat and was really good about sending pictures and videos. I appreciate that they are all background checked, bonded and insured.

August 1, 2022
Unprompted review
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Reply from Meowtel

Meow there, Kelli! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

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Rated 5 out of 5 stars

Cat sitters for peace of mind

This is a great service for finding reliable cat sitters. Very easy to use and looks for local people, with trusted reviews. Wonderful experience and will be using again

August 1, 2022
Unprompted review
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Reply from Meowtel

Hi there, Customee! Thank mew for this review! We are always purrleased to help. We remain at your service!

Rated 5 out of 5 stars

Cat sitter Marissa

We had a wonderful experience with our cat sitter. She went above and beyond to take care of our pets, the house, and flowers. She stayed in touch with us daily and sent pictures off the cats. We will definitely hire her again.

July 31, 2022
Unprompted review
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Reply from Meowtel

Hi there, Marsha! We're puuurrleased to learn that your sitter, Marissa, was ameowzing! We look forward to caring for your kitties soon!

Rated 5 out of 5 stars

Exceptional Experience

My experience with Meowtel and my cat sitter, Mandy, was exceptional. Mandy was professional and loving towards my kitty with regular feedings, brushing and playtime. The Meowtel app is super easy to use. I had a worry-free trip. 😊

July 30, 2022
Unprompted review
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Reply from Meowtel

Meow there, Regina! We're so happy to hear that you had a great experience with Mandy. We are always purrleased to help. We remain at your service!

Rated 5 out of 5 stars

Sweta was wonderful

Sweta was wonderful. She took great care of my babies & sent me updates, pics & videos every day. I will definitely use her services again.

July 28, 2022
Unprompted review
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Reply from Meowtel

Meow there, Kim! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

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Rated 5 out of 5 stars

Kat came through for family emergency

Kat was amazing with our 2 cats, we had a family emergency and she responded quickly and came to help right away. She sent detailed reports, pictures, and videos of all her visits, and she was amazing with them! Made all of us feel more comfortable.

July 27, 2022
Unprompted review
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Reply from Meowtel

Thank mew for this review, Sarah! We are purrleased to be of service. We'll see you on Meowtel soon!

Rated 5 out of 5 stars

Rebecca is an awesome kitty sitter!!!

Rebecca was excellent in caring for our many kitties. We have seven cats (only 5 of them stayed home with Rebecca) and each of them has something special to deal with. We have two who normally do not like strangers and will hide, one who makes messes when he is stressed out, and then two more who crave attention and can be very demanding. Rebecca was able to adapt to all of them and was even able to get the shy skittish ones to come out to visit which is a major accomplishment. When we got home the cats all acted like they had received lots of attention and loves. They pretty much acted like we had not gone away and just went about their normal routines like they didn't even miss us!!

July 27, 2022
Unprompted review
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Reply from Meowtel

Meow there, Barbara! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Rated 5 out of 5 stars

Kathleen is amazing!

Kathleen was so helpful in taking care of Loki. Although he did not come out of hiding for her, she still made time to be with him during her visits. I recommend her 1000% to anyone and everyone needing a cat sitter!

July 26, 2022
Unprompted review
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Reply from Meowtel

Hi there, Jasmine; thank mew so much for taking the time to share your valuable comments! We look forward to caring for your cat soon!

Rated 5 out of 5 stars

1st Experience with Pet Sitting Service was great!!!

I recently moved into the area and needed to use a pet sitting service for the first time in my life. It was with fingers crossed that I connected with Meowtel and arranged for someone to care for my two cats for a few days. I need not have worried! Brian was an excellent sitter and provided me with photos and/or videos daily showing two well cared for cats. From start to finish everything was handled in a professional manner, and all contact was done with consideration and respect. I will be using Meowtel again in the near future and highly recommend that you do as well.

July 26, 2022
Unprompted review
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Reply from Meowtel

Meow there, Denise! We're so happy to hear that you had a great experience with Brian. We'll see you on Meowtel soon!

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Rated 5 out of 5 stars

I appreciate this app and our sitter

I appreciate this app and our sitter, Anne! We had an excellent experience booking. It was simple and quick. Before I knew it, I had a very experienced sitter scheduled to watch our sweet kitty babies for us while we were on vacation. Everything went smoothly and we're greatful!

July 25, 2022
Unprompted review
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Reply from Meowtel

Hi there, Christie! We're puuurrleased to learn that your sitter, Anne, was ameowzing! We look forward to caring for your kitties soon!

Rated 5 out of 5 stars

Love this App/Service

This is such an awesome platform to find and schedule a pet sitter with. Easy to pay and allows for great communication between you and the sitter. Loved being able to create profiles for each of my fur babies which are shared with the sitter and allows for a personalized experience.

July 25, 2022
Unprompted review
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Reply from Meowtel

Meow there, Tania! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Rated 5 out of 5 stars

The cat sitter spent time getting to…

The cat sitter spent time getting to know my cat. She sent me daily updates of what the cat ate and did. Also, she sent photos which made it a very comfortable experience. I will use Meowtel whenever I go away

July 25, 2022
Unprompted review
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Reply from Meowtel

Hi there, Margaret! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitty soon!

Rated 5 out of 5 stars

This service is the best!

Have had another sitting service in the past, and was becoming very disenchanted by the overall experience. Saw Meowtel in my recent searches and decided to try it out. Best decision ever, as our sitter, Catherine could not have been more amazing!. We went from a service with little or no feedback (certainly no photos!) to having detailed photos and explanations of what our Bernie was up to each visit. As a pet owner who considers their pet a member of their family, I cannot recommend Meowtel (especially our sitter) highly enough. You will be able to leave your furry "child" without worry or stress.

July 25, 2022
Unprompted review
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Reply from Meowtel

Hi there, Melanie! We're puuurrleased to learn that your sitter, Catherine, was ameowzing! We look forward to caring for your kitty soon!

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Rated 5 out of 5 stars

I recently used Meowtel as I had to go…

I recently used Meowtel as I had to go away and needed someone to care for my two young kittens. Through Meowtel I found a cat sitter named Annette who did a wonderful job of caring for them. Great service and highly recommended.

July 11, 2022
Unprompted review
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Reply from Meowtel

Hi there, Michael! We're puuurrleased to learn that your sitter, Annette, was ameowzing! We look forward to caring for your kitties soon!

Rated 5 out of 5 stars

Always a solid option

Always a solid option for keeping your animals at home while traveling. 2 cats for 6 days kept fed and happy.

July 11, 2022
Unprompted review
Meowtel logo

Reply from Meowtel

Meow there, Charles! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Rated 5 out of 5 stars

My"Kitty Sitter" Michelle was purrfect!

Michelle was my "Kitty Sitter" and she was absolutely awesome. My two males cats loved her. She followed my instructions to a tee INCLUDING giving my Little River his insulin shot daily. She sent me daily picture updates on everything she did. I was away on a bereavement and she totally put my mind at ease during my loss. I completely recommend her and will definitely use her services in the future. THANK YOU MICHELLE!

July 10, 2022
Unprompted review
Meowtel logo

Reply from Meowtel

Hi there! We're puuurrleased to learn that your sitter, Michelle, was ameowzing! We look forward to caring for your kitties soon!

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