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See what reviewers are saying

Rated 4 out of 5 stars

Morning Today engineer Indrist came to service the boiler 04/02/26. He is good and intelligent gentlemen because the work at all times. I give 10 out 10 scoring asissting and educating the customer... See more

Company replied

Rated 1 out of 5 stars

I had a very upsetting experience with this company. I contacted them in October for a boiler replacement. The owner, Mr. Singh, came to my home, spoke very nicely, and promised quick, high-quality wo... See more

Rated 1 out of 5 stars

Don’t use this company. They came to service my boiler ended up flooding my whole house. Haven’t given gas safety certificate despite complaints via phone and emails. customer service manager is real... See more

Rated 5 out of 5 stars

Boiler broke down on thursday night,had a chat online with the staff,a quick survey arranged next day. And here we go saturday we have Brand new vaillant Boiler with the two best engineers who wo... See more

Company details

  1. Boiler and Heating Service
  2. Boiler Supplier
  3. Heating Contractor

Written by the company

Meraboiler is a premier London-based boiler specialist, delivering top-tier heating solutions across the UK. Experts in Vaillant, Worcester, and other leading boiler brands, we provide professional installation, servicing, and 24/7 emergency repairs by Gas Safe registered engineers. Our customer-centric approach guarantees fast, reliable service, with next-day installations and instant online quotes for a seamless experience. Committed to energy efficiency and exceptional customer satisfaction, Meraboiler offers tailored heating solutions trusted by thousands.


Contact info

2.8

Average

TrustScore 3 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Pleasantly surprised with the out of hours support

It was a chilled winter evening and suddenly the radiators went cold…to our horror, the perfectly serviced heating system appeared to have failed. I called Meraboiler emergency number at 10 pm in the night and I was so pleasantly surprised that I had a friendly and knowledgeable person support me through the troubleshooting process. The team then followed up the next day and prioritised an engineer to come over and get my home heating sorted so that my young family did not have to deal with the winter chill in our home…I sincerely thank the Meraboiler team for their professionalism and timely support…

November 23, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

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Rated 5 out of 5 stars

I am very happy with your emergency…

I am very happy with your emergency service.
Thanks

November 6, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 4 out of 5 stars

A great services

I am very pleased with the service and quality of work.

The engineer Raman was excellent.

The installed my new boiler within a day.

The staff was very friendly. I would recommend this company.

November 6, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 5 out of 5 stars

5* Compnay

5* Compnay , I’m very happy with service and as promised to replace my boiler in 5 to 7 working days that has been managed to do. I had courtesy call on day and also on following day to make sure I’m happy with boiler and working on order.
Kalpesh

November 6, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 3 out of 5 stars

Post sales service issues

Following a lot of to and fro, the company finally responded to my query. The service plan is now in place but I am still sceptical. I am happy to update the review once I have had the first service.

October 31, 2021
Unprompted review
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Reply from Meraboiler

Thank you for bringing this to my attention. I have checked your record and your query has been dealt with and you are now happy with our services. We would like you to amend your feedback accordingly. Thank you.

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Rated 5 out of 5 stars

Great work done by team

Great work done by team

100% highly recommend

October 30, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 5 out of 5 stars

Fantastic service very quick response for fixing boiler amazing

Very quick response for fixing boiler we recommend this company as a five star

October 26, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 5 out of 5 stars

Very helpful

Very helpful, thank you

October 14, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service. Very Professional. Very good after sales support. Highly recommended.

October 14, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

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Rated 5 out of 5 stars

Excellent Services

Excellent from start to finish, very slick process over WhatsApp to understand what’s required. The team showed up on time and finished a high quality job ahead of schedule.

Meraboiler and Team is Great.

October 11, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 5 out of 5 stars

Gr8 service by Mera boiler

Gr8 service by Mera boiler. They have accommodate me in short space of time.
They inspect the system thoroughly and provide the competitive quote.
This is second time I have used them and had satisfactory outcome.
Thanks again for your service.

October 11, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 5 out of 5 stars

Dipak

Great customer service, excellent communication and very informed. Service was prompt and done in timely manner.

October 10, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 5 out of 5 stars

Superb team and price…

I just installed my new boiler through meraboiler and it was nothing short of fabulous...

The team was not only cost competitive...but they moved my boiler to a different location which required new plumbing gas and electric connections...the work was done with speed...exactly on time and very professionally!!

I hope you never need to replace a boiler...but if you do...these are the guys to go to !!

Super happy customer !! Take a bow gurpreet and team !

October 8, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

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Rated 5 out of 5 stars

Very professional the way the dealt…

Very professional the way the dealt with everything from start to finish. Highly recommended.

October 6, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 5 out of 5 stars

Excellent service and installed new…

Excellent service and installed new boiler on short notice. Excellent response whenever I called.

October 5, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 4 out of 5 stars

Mera boiler team..been on the ball…

Meta boiler team have been on the ball and have just carried out the annual service…
The engineer was very polite & on time. He has carried out the service in timely manner & just waiting for my Landlords certificate…
Overall good service provided by Meraboiler Team…

October 4, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 5 out of 5 stars

Brilliant service from Mera Boiler

Brilliant service from Mera Boiler. Had a boiler fitted, internal gas work and pipe work done from them. The work is of excellent quality. I couldn't be more happier with the customer service.
Very professional and experienced staff who give the right advise and carry out the work with a five star quality.
Thank you for your service.

October 4, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

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Rated 5 out of 5 stars

Excellent, very helpful and professional

We have replace recently from system to combi boiler and Honestly saying excrement service from the Mera Boiler staff very helpfully and price wise perfect! I can highly recommend to anyone!

Thanks a lot each and every staff from Mera boiler who helped us much appreciated all your help!!!

October 3, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Rated 1 out of 5 stars

Unbelievable using unlicensed gas safe…

Unbelievable using unlicensed gas safe engineers please check before you get a boiler installed,

using illegal workers immigration has now been informed along with gas safe after my camera picked up the dangerous work done putting my family at risk, unlicensed worker did a boiler install all recorded on my cctv and in side my house which picked up Gurpreet telling he’s worker to install a gas pipe and work on gas with out being gas safe shocking behaviour. Manpreet and Raj who aren’t gas safe along with illegal worker who don’t speak English. Had to call the police to get my cctv all recorded in time and reported this company. Gurpreet whos told a unlicensed worker install a gas pipe, With out any disregard for my family safety. Please provide Raj who did the install and manpreet with Pardeep and other people to show there gas safe card that worked on gas at my property.

Everyone that’s had a boiler installed check the engineer is gas safe. No health and safety. Dangerous company working on gas. Putting peoples life’s in danger beware and always check the engineer. Gas safe and immigration are now investigating. Shocking and dangerous work done.

September 19, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for bringing this to our attention. I can assure you that we haven't had any incident like this since we have been trading for many years. Also, we cannot find your details on our system. Please call us in the office on 02081502025 and provide us the cctv recordings along with police reference if you have one. Thank you!

Rated 1 out of 5 stars

Never choose this company!!!

Did a mistake with going along with them. This company is only after money and once they took my money they just kept delaying the installation and after just 2 days my boiler started leaking and no ine came for the service. Never go with this company its just a greedy money eating company.

September 17, 2021
Unprompted review
Meraboiler logo

Reply from Meraboiler

Thank you for bringing this to our attention. We have checked our records and cannot find your details. We are open seven days a week and always work towards our customer's expectations. This is definitely not our customer. Please ring us on 02081502025 and provide us with your details. Thank you!

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